If you were in the devs shoes getting harassed every hour of the day by the games community would you really want to do anything more for them. I know I wouldn't until the community showed a bit more respect and to prove themselves worthy of being given anything less.
You don't give a kid a reward for being a punk, you make him stand in the corner.
Think of it that way. Show a little respect and courtesy and you will be given treats, be rude and discourteous and you get nothing.
however every person in that community has spent at least $60 of money into their game. same have even spent more i know many have invested hundreds in halo, people deserve a little more respect from developers then what they are showing