Yet Another Silverlight Error Thread

So, the last couple days I’ve tried everything. I’ve tried un/reinstalling Silverlight, clearing the browser cache, refreshing, changing program priorities and that ‘patched’ Silverlight installer that is claimed to fix most video load/gate errors.

I still get what I have been getting: ‘Sorry, but the browser or device you are using does not support this video. Please ensure that your browser is using the latest version of Silverlight to continue.’

The weird thing is the UNSC Clearance Required age gate pops up while the page is loading but once all objects are loaded it gives the error and the gate goes away.

I did look through old threads but I couldn’t find anything that worked.

Can you provide us with your exact browser version?

Is it possible the browser itself needs to be updated?