Won 5 WZFF games, didn't recieve the 3 gold packs.

Title, won 5 games and it’s says you should recieve 3 gold packs. But i haven’t, played an arena game to seee if it dropped after but no luck.

I got my x3 promotional packs after three victories.

Sometimes, it takes time for them to appear. Try restarting Halo 5 or do an Xbox Hard reset(Hold the power button for 10 seconds)