Without the preview of my spartan appears - HALO 5

Hello people I write that in my halo 5 at the time I open the option to customize spartan, the preview of the changes that you do not see. only see the service tag but the character does not appear help

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Sandart bug fixes: turn on off your xbox.
unplug your game from the any electric source wait a few minuets, restaart it.
if downloaded, reinstall (-Yoink- idea for nearly 100gb)
wait until the next update.

but please more information :wink: