Windows live store PC Ultimate edition spec issue

I’ve been unable to install the PC version of the Ultimate edition, it’s saying that I don’t meet the system requirements but I’m well past the recommended requirements, I’ve spotted a couple of other similar complaints and logged it with both Microsoft and Xbox support but they’ve not been able to recommend a resolution. They suggested logging it here.

Has anyone else on here encountered the same problem? And if so, have you been able to resolve it?