Why is this game so broken?

Ive been enjoying the game on the first few days of release and now for some reason im reset to rank SR1 everytime i go onto the game, also my loadouts are reset every damn time and also my armor and emblem go defualt. Its been a week now and i thought stuff like this wouldnt happen. I cant have any of my commendations recorded because the servers are apparently down 24/7 for me and also i cant see the challanges. This is just me personally but ive seen that the file browser still dosent work and people are having problems even joining their friends. There are loads more issues ive read on the forums that i wont repeat, but isent this a bit much 343?