why is the req system stealing all my points

alright so i was going ham with my buddy evo and i -Yoink- you not i just got enough points to purchase a GOLD req pack and when it loaded it read req system not available and it sto;e my 10000 req points and im pissed as hell
fix this please andhand me back my req points this isnt the first time ive had issues with this game
i genuinely pray to god you do not add the req sys tem on halo 6
bring back halo reach buy system

You won’t have lost anything OP, don’t worry. When this happens the game simply skips the opening animation of the pack, the items inside are safely deposited into your REQ inventory. You can either hard reset your console or check your inventory here on Waypoint:
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/requisitions/categories/customization?ownedOnly=False