> After multiple attempts to get answers from this site and Microsoft support, Microsoft support finally gave me the following number as a contact for 343i: 858-678-5070.
>
> I believe it is a number to the Fish and Richardson Law Firm which I assume represents 343i. See the link: http://tarr.uspto.gov/servlet/tarr?regser=serial&entry=77780696
>
> I plan to begin pursuing them until I get my next lead or find who to direct disputes to.
sigh
Before you actually considering going through with whatever you are attempting to do, your ban will be over before hand, making it a complete waste of your time, money and effort.
> > So, for the 2nd time, I’ve been cR banned for having terrible guests. The first time was 24 hours. How long is my 2nd?
> >
> > And, is this 343’s way of saying, “no! don’t let your friends play Reach with you! Make them buy their own!”?
>
> Second offences tend to last for 1-2 weeks.
What the HELL, 343?? This is no “offence”!! This is a freakin mistake!
> > After multiple attempts to get answers from this site and Microsoft support, Microsoft support finally gave me the following number as a contact for 343i: 858-678-5070.
> >
> > I believe it is a number to the Fish and Richardson Law Firm which I assume represents 343i. See the link: http://tarr.uspto.gov/servlet/tarr?regser=serial&entry=77780696
> >
> > I plan to begin pursuing them until I get my next lead or find who to direct disputes to.
>
> sigh
>
> Before you actually considering going through with whatever you are attempting to do, your ban will be over before hand, making it a complete waste of your time, money and effort.
Like I originally told you, it isn’t about the significance or duration of the ban, it is about the principle of banning innocent players. Things should change. Their invisibility is also a horrible example of honest business. And, like I told the moderator last night, I would be fired from my graduate teaching job if I punished a student for cheating without explanation from an authority.
If you think this is extreme, you should see my on-going campaign to ban rattlesnake roundups on Facebook.
> > After multiple attempts to get answers from this site and Microsoft support, Microsoft support finally gave me the following number as a contact for 343i: 858-678-5070.
> >
> > I believe it is a number to the Fish and Richardson Law Firm which I assume represents 343i. See the link: http://tarr.uspto.gov/servlet/tarr?regser=serial&entry=77780696
> >
> > I plan to begin pursuing them until I get my next lead or find who to direct disputes to.
>
> sigh
>
> Before you actually considering going through with whatever you are attempting to do, your ban will be over before hand, making it a complete waste of your time, money and effort.
The ban ending before any action can be taken is not the point. The point is 343 is handing out bans to people who don’t deserve them. That in itself merits action. The fact that most bans end in a day or two doesn’t mean that we should just accept the hand we were dealt by a faulty system.
I can understand your frustration at hearing the same thing over and over again, but don’t you think that if the banning system worked better there would be less complaints? You have yet to admit even the remote possibility that the Banhammer software is flawed. You’ve only perpetuated the revolving door support cycle that Microsoft/343i/Xbox Live staff have apparently mastered. Using the stats from one or two games as evidence of a violation of policy is an extremely poor coverup of the shortcomings 343i is unwilling to address.
The fact that my last few posts have gone ignored by you is nothing less than incriminating(RED FLAG). It’s been almost the entire work day(3 GAMES) that you’ve been silent(AFK). I should come to the conclusion that you are refusing to engage in conversation with me(CHEATING! VIOLATION!)and accuse you of being rude(BAN!!). However, I will be logical(BANHAMMER DISABLED) and allow you to explain yourself(APPEAL) and give you ample time to respond. Thank you.
i have to agree the information about bans is scraps here and there if you come to this forum you can get an ides why you were baned but if you want to complain about it saying you were unjustly banned (wich happens 99.9999% of the time it is an unfair ban )then contact microsoft corperait office at (425)882-8080 press 0 tell the operator you want to file a complaint an she willget you to the proper place where your feedback will be properly used
> So, for the 2nd time, I’ve been cR banned for having terrible guests. The first time was 24 hours. How long is my 2nd?
>
> And, is this 343’s way of saying, “no! don’t let your friends play Reach with you! Make them buy their own!”?
Feel free to waste your time, I guarantee you in a month it won’t be resolved, the ban hammer was designed by Bungie and hasn’t been touched by 343 Industries and never will, the AFK banning system was added late in, without the proper tools to make it function correctly, it bans players with over three zero kill games without any medals, assists and a certain amount of deaths, that was the only way to keep the AFKers out of the game, that or let the bad players play bad, while the AFKers run rampant and nothing is done about it.
I agree, an appeal system should be put in place, there is no disagreeing to that, it would be profitable for me who has to reply to people telling them they were banned falsely and save a great deal of grief for those actually banned.
The problem is, the great deal of abuse it would suffer from those who were truly banned and will take a big deal of effort from the guys overt at 343, as they would have to take time out from Halo 4s production to do such a thing.
If a appeal system was put in place, I would predict it to be as sorts, community run, a select few chosen to monitor such appeals and not entirely unban the user, but pass it on to 343 who then just have to press a few buttons and remove the ban or keep the ban if justified and if possible extend the ban if the user was wasting time to try and get unbanned.
I am sorry for coming off like a bit of a fanboy towards 343, but if you add it all together, it just takes away from making the future of Halo a better experience and a lot of effort from 343 in general.
yes and the place to pot that feedback is with microsoft they pay 343 we are microsofts consumer microsoft is 343s consumer if we contact microsoft contact the corperaite office microsoft (425)882-8080 press0 tell the operator you want to file a complaint an she can get you to the proper department they are the ones looking for feedback to make our online experience better if enough people contact them then they will have a case to turn over to their boss ant to 343 as to what we the consumer want what we are paying for
> Feel free to waste your time, I guarantee you in a month it won’t be resolved, the ban hammer was designed by Bungie and hasn’t been touched by 343 Industries and never will, the AFK banning system was added late in, without the proper tools to make it function correctly, it bans players with over three zero kill games without any medals, assists and a certain amount of deaths, that was the only way to keep the AFKers out of the game, that or let the bad players play bad, while the AFKers run rampant and nothing is done about it.
>
> I agree, an appeal system should be put in place, there is no disagreeing to that, it would be profitable for me who has to reply to people telling them they were banned falsely and save a great deal of grief for those actually banned.
>
> The problem is, the great deal of abuse it would suffer from those who were truly banned and will take a big deal of effort from the guys overt at 343, as they would have to take time out from Halo 4s production to do such a thing.
>
> If a appeal system was put in place, I would predict it to be as sorts, community run, a select few chosen to monitor such appeals and not entirely unban the user, but pass it on to 343 who then just have to press a few buttons and remove the ban or keep the ban if justified and if possible extend the ban if the user was wasting time to try and get unbanned.
>
> I am sorry for coming off like a bit of a fanboy towards 343, but if you add it all together, it just takes away from making the future of Halo a better experience and a lot of effort from 343 in general.
But this just isn’t fair. People who are paying money to play the game are being banned for playing with friends who, in turn, might buy the game? And then there’s the real AFKs, in Halo 3, who don’t get a damn thing done to them.
Well, except that ISN’T the only way to keep AFK’ers out of games. World of Warcraft has an in-game reporting system that allows players to report someone they believe is AFK. After a number of reports, the player receives an ultimatum. At the end of the ultimatum, if they are indeed AFK, they don’t receive experience and, if I remember correctly, they are eventually removed from the game and they receive a 15 minute penalty to where they can’t get into a game until that 15 minute period expires.
This is just one example of an alternate solution. While it would take time and manpower away from Halo 4 to integrate a new banning system, I would consider it worthwhile. How many people are going to want to risk getting themselves banned in Halo 4 if nothing changes in Halo: Reach?
> Well, except that ISN’T the only way to keep AFK’ers out of games. World of Warcraft has an in-game reporting system that allows players to report someone they believe is AFK. After a number of reports, the player receives an ultimatum. At the end of the ultimatum, if they are indeed AFK, they don’t receive experience and, if I remember correctly, they are eventually removed from the game and they receive a 15 minute penalty to where they can’t get into a game until that 15 minute period expires.
>
> This is just one example of an alternate solution. While it would take time and manpower away from Halo 4 to integrate a new banning system, I would consider it worthwhile. How many people are going to want to risk getting themselves banned in Halo 4 if nothing changes in Halo: Reach?
Yes, like a prompt!
It would work in one of two ways:
Automatic: computer decides whether youre afk or not.
Report: Team reports you in-game for being afk.
Then, you get a prompt on the screen, asking if you are there, and to respond within x-seconds to prove you aren’t afk.
to fight the ban you concontact the corperaite office microsoft pays 343 to do their job they are doing it wrong (425)882-8080 press0 tell the operator you want to file a complaint an she can give you the email adress to contact they are very promt about contacting you back and they want good feedback about what needs to change to make our gaming experience better
Who says anyone wants Halo 4 (generalization… I know)? I’ve only had an Xbox and a used copy of Reach and 3 since January, and I’ve been banned twice for unknown reasons. I also got suckered into buying the Defiant Map Pack after I bought Noble because no where did it say you needed both. Oh, and many of the Halo features won’t even play on my Xbox Slim. Halo has been nothing but a headache. I remember it being more fun when I was a kid.
Anyways, the wehelp@microsoft.com works. They seem to take you seriously. I also made reports to the FTC and BBB. If enough people complain…It’ll get their attention.
> Well, except that ISN’T the only way to keep AFK’ers out of games. World of Warcraft has an in-game reporting system that allows players to report someone they believe is AFK. After a number of reports, the player receives an ultimatum. At the end of the ultimatum, if they are indeed AFK, they don’t receive experience and, if I remember correctly, they are eventually removed from the game and they receive a 15 minute penalty to where they can’t get into a game until that 15 minute period expires.
>
> This is just one example of an alternate solution. While it would take time and manpower away from Halo 4 to integrate a new banning system, I would consider it worthwhile. How many people are going to want to risk getting themselves banned in Halo 4 if nothing changes in Halo: Reach?
In Halo 4 they will have a chance to take more thing into consideration regarding bans, AFKing was as I said, a newly discovered thing on Reach to exploit, it was fixed as best it could with what Bungie could do.
As for your in-game reporting system suggestion, sure, it could work, but UI changes for Reach do not seem likely in the slightest, especially after the big shoot down of 1-50 requests for Halo: Reach, however, every system has its flaws, the AFK detecting will never be accurate, there is no differing an AFK player from a bad player, maybe in the future, 343i could use ATLAS technology to see if the player was indeed moving in Halo 4, but for Halo: Reach, it just can’t happen.
If it was website based (report system), it would be hugely exploited, every system has its flaws, I could see more people being banned from it than the false bans going around as of now.
Once again, I’m sorry to sound like a fanboy, but it is the truth.
to moa i can understand your feelings an dont blame you for sounding like a fan halo is a fantastic game or we all wouldnt be playing it they have done a great job when i got a call back from the guy at their corperaite office earlier he told me they love getting feedback about the game i was reporting a problem about a friend being falsly banned and while i had the corperaite guy on the phone i talked him through how to get to this specific forum and he scaned through some of the complaints posted here from people saying they were falsly banned
he told me he would be seriously checking into this with his team because banning is a problem an there is alot of feedback here they can use to improve things …the old saying about the squeeky wheel gets the grease is true if enough people complain about a problem they will make changes alot of people complained about betrayals in living dead and they took friendly fire out of than game mode now its way more fun to me as consumers our voice is heard if we talk to the right people
The wehelp@microsoft.com is awesome. I was contacted within an hour. They gave me real information so that I could stay in contact with a Microsoft representative instead of being blown-off. They said it is a growing problem and that they would contact 343i. It is a start.
