Why Did I Get Banned - The Official Thread

> How long does a second ban last? I first got banned for putting my remote down to take care of something, and now this one for my wife and son getting 0’s.
>
> Where are all the stupid rules for this crap?

7 days - 2 weeks tend to be the average time frames for second time bans.

> Had my cousin’s 7-year-old and 11-year-old over last night and we were playing BTB. They played a majority of the games and I just jumped in every once in a while. They were playing under my GT and as ‘Guest’. I NEVER have people over so I’m unfamiliar with how challenges react to having a guest in the party, but I noticed that for the 14 precision weapon kills in a game achievement, the total would be tallied up at the end of the match as opposed to during the game. Thought it was weird, but since they never even got close to the 14 kill mark, I thought nothing of it.
>
> A while later, I got the pop-up messages saying “Account banned” “Don’t quit anymore” “Can’t receive credits”. That’s the first time that’s happened to me. Reading other peoples’ posts, I saw that some people were getting banned just because the people playing were terrible and so the game thought they were AFK. It’s easy to see that they were not AFK. Just bad.
>
> A few games they ended up getting kicked because they would run over a teammate in a vehicle or something like that and there was only one game where my cousin and I quit because everyone on our team had been booted or quit.
>
> I don’t cheat, I don’t boost. I do my challenges as much as possible, I play the game right, and I don’t deserve this ban.
>
> GT= ChiefMaster3pwn

You were banned for either AFKing or intentionally killing yourself to force your team to lose.

You have -2 points in this game, zero kills and twenty deaths..

Your ban will last, if a first time offence, 24-48 hours.

Why am I still credit banned? Check my games, I only used custom challenges and I haven’t been unbanned, what is up with that?

> > How long does a second ban last? I first got banned for putting my remote down to take care of something, and now this one for my wife and son getting 0’s.
> >
> > Where are all the stupid rules for this crap?
>
> 7 days - 2 weeks tend to be the average time frames for second time bans.

How do you appeal it? Upload a video to prove a person was trying? Give them a copy of my marriage certificate and socials? What does it take to just have fun and not get punished as a cheater? She doesn’t want to shoot computer aliens…that isn’t fun, and I don’t want my entire account permanently banned from all online gaming by doing other seemingly innocent activities that result in banning.

> > > How long does a second ban last? I first got banned for putting my remote down to take care of something, and now this one for my wife and son getting 0’s.
> > >
> > > Where are all the stupid rules for this crap?
> >
> > 7 days - 2 weeks tend to be the average time frames for second time bans.
>
> How do you appeal it? Upload a video to prove a person was trying? Give them a copy of my marriage certificate and socials? What does it take to just have fun and not get punished as a cheater? She doesn’t want to shoot computer aliens…that isn’t fun, and I don’t want my entire account permanently banned from all online gaming by doing other seemingly innocent activities that result in banning.

You can’t appeal bans, feel free to upload that video but the ban hammer accounts for zero kills, no medals over the course of three games.

I have been supspended from earning credits for nearly a week with no explaination, and though I have had controler issues, (batteries) at times, and few accidental betrayals, I never quit a game and feel my account should be in good standing. I would like to be able to earn credits again, and be compensated for lost credits this week… thanks.

> > > > How long does a second ban last? I first got banned for putting my remote down to take care of something, and now this one for my wife and son getting 0’s.
> > > >
> > > > Where are all the stupid rules for this crap?
> > >
> > > 7 days - 2 weeks tend to be the average time frames for second time bans.
> >
> > How do you appeal it? Upload a video to prove a person was trying? Give them a copy of my marriage certificate and socials? What does it take to just have fun and not get punished as a cheater? She doesn’t want to shoot computer aliens…that isn’t fun, and I don’t want my entire account permanently banned from all online gaming by doing other seemingly innocent activities that result in banning.
>
> You can’t appeal bans, feel free to upload that video but the ban hammer accounts for zero kills, no medals over the course of three games.

Well, I’m pretty sure she at least got some medal in the course of three games? Now I don’t know why I’m banned? How do you find that out? Basically, I’m getting punished for cheating without explanation? College or the IRS isn’t even that shady.

You probably did something wrong, but in the off chance you didn’t post in the ‘Why have I been banned thread’. Also you won’t be compensated for anything.

Clearly we were not killing our teammates intentionally or going AFK. They need to fix this. You can’t just ban people for what they were supposedly doing. You’re alienating entire groups of people: young people still honing their video game skills, girlfriends/wives trying to be interested in the same things as their counterparts… This is just poor development and customer service. We can’t even appeal our bans, we just have to wait. I’d love to hear a response from someone involved in this banning procedure as to what they’re doing to fix things or why they’ve developed such a biased banning system.

> Clearly we were not killing our teammates intentionally or going AFK. They need to fix this. You can’t just ban people for what they were supposedly doing. You’re alienating entire groups of people: young people still honing their video game skills, girlfriends/wives trying to be interested in the same things as their counterparts… This is just poor development and customer service. We can’t even appeal our bans, we just have to wait. I’d love to hear a response from someone involved in this banning procedure as to what they’re doing to fix things or why they’ve developed such a biased banning system.

I feel where your coming from, I do think some questions should be answered, AND I also believe there should be a ban appeal system in place.

> > > > > How long does a second ban last? I first got banned for putting my remote down to take care of something, and now this one for my wife and son getting 0’s.
> > > > >
> > > > > Where are all the stupid rules for this crap?
> > > >
> > > > 7 days - 2 weeks tend to be the average time frames for second time bans.
> > >
> > > How do you appeal it? Upload a video to prove a person was trying? Give them a copy of my marriage certificate and socials? What does it take to just have fun and not get punished as a cheater? She doesn’t want to shoot computer aliens…that isn’t fun, and I don’t want my entire account permanently banned from all online gaming by doing other seemingly innocent activities that result in banning.
> >
> > You can’t appeal bans, feel free to upload that video but the ban hammer accounts for zero kills, no medals over the course of three games.
>
> Well, I’m pretty sure she at least got some medal in the course of three games? Now I don’t know why I’m banned? How do you find that out? Basically, I’m getting punished for cheating without explanation? College or the IRS isn’t even that shady.

Not over the course of three games in a row, but if you have three games close together, with zero kills and zero medals, you are flagged for a ban.

For how long? And for two minutes she was gone ? Thats pretty unfair but its whatever. If its two weeks then thats bs because i kno im not the only person who has to pee or poop when theyre playing video games? Or if theyre mom calls them or anything what if somthing bad really happened and you just happend to drop the controller and leave it on … And if we do leave the game we get banned as well?? -.- ! How long for though?

This is David, gamertag: zztop48. My console was banned from earning credits temporarily. No clue as to why this has happened, was not party boosting or backing out of games, did have a friend (guest) using extra controller; both of us were getting kills and not spending most of game standing still. Was playing grifball, had previously played 18 consecutive grifball games prior to ban. No way to complete challenges for this week. Thanks to whomever was so nice. Can anyone come up with a reason for I to keep spending money on this. Banning does’t seem to tell you what is going on or why? I have been a part of Hale Waypoint custom challenges even. The use of this game is reminding me of the DMV - that this is a privilege not a right. Whom and how have I offended this time. A response would be appreciated thank you, time of ban was about 12:30pm PST, Sunday 3/18/2012.

If someone files a complaint can u get banned?
Cause i was banned and never out my whole reach career i did anything wrong. Dont try to say i did either. I had to be in that .0001% chance range of it being wrong!

> Good news. The vast majority of you reading this will never need to post in this thread. This thread is meant to be a one-stop shop for stating the case why you were unjustly banned from matchmaking.
>
> However, if you do find yourself on the receiving end of a righteous swing of the banhammer of eternal justice here are some things to consider before posting:
>
> The banhammer is almost always enacted automatically and has been routinely updated over the course of 3 games for maximum accuracy.
> No one is singling you out. If you get a ban there is a 99.9999% chance it was deserved.
> Bans are only handed out after a well documented digital case is built up by our backend system. If you are doing naughty things the banhammer will find you and it leaves an easy to read record.
>
> Below are some sample Questions & Answers:
>
> I shouldn’t be banned. My brother/sister/cousin/dad/mom/friend must’ve logged on with my account and done bad things. Will you please reverse my ban?
>
> If this is indeed the case we do understand your frustration. However, it is your sole responsibility to keep your account information secure and not share it with others who would abuse it. We have no way of detecting who is playing with your account, and if your gamertag is caught making naughty, you will be banned. Those are the rules.
> I didn’t do anything wrong, and you can’t prove it. Will you please reverse my ban?
> No. Like it says above, our automated system builds up a digital case of wrongdoing before any ban is enacted. If you accidentally disconnect a time or two you won’t get banned. Instead the system looks for patterns that can’t happen accidentally. If the banhammer detects enough wrongdoing, you were doing wrong. Case closed.
> Will posting in this thread guarantee my ban will be lifted and that someone will respond personally to every post?
> Unfortunately no. We simply don’t have enough eyes, ears and typing hands to respond to every single post. However, the community will help keep you honest. You have a public game history for everyone to see. If you post you were banned unjustly, the community is in their rights to check out your history to confirm or deny your claims. Please, just keep it clean.
> The purpose of this thread is to keep all questions pertaining to bans in one place. Without a megathread for such questions, the rest of the forum will almost certainly turn into a cavalcade of ban questions.
>
> If you were banned, and think you have a case this is the ONLY thread you should post in. If other moderators see posts pertaining to bans in other threads they will either be deleted outright or a kindhearted mod might just move the posts to this thread.
>
> If any users are caught habitually spamming ban threads in other threads we will consider that a violation of the forum terms of use. You will risk being banned here as well. We don’t want to have to ban anyone, but we do want an open, honest and positive place to post about all things Halo so a thread like this is necessary.
>
> Thanks,
>
> - Total Sellout

Bans being meted out with a 99.9999% accuracy rating is a gross overstatement and a lie. To say that in the forums to absolve yourselves of almost all inaccuracies is just irresponsible. You say that “a well documented digital case” is developed but I don’t think 3 games qualifies as fair frame of reference.

You claim that appeals ARE checked out if they are legitimate but otherwise all bans are final. With a 99.9999% accuracy rate, this would be acceptable. However, from the very few posts I’ve read, many people get banned when they allow an inexperienced person to play on their account and they fail to get kills in 3 or so games. So while no rules are being broken, people are being punished.

This is not only morally wrong, it is a violation of our rights. If you can cite in your Terms of Use or User Agreement where it states that you are allowed to ban user accounts without notification or right to appeal, then I’ll post a very sincere apology. Otherwise I will be looking into legal options. The original post is a complete falsification of facts and a complete perversion of ‘video game justice’. The hammer swings both ways.

Where is the policy on this? Where are the answers? All I have found are guesses to why I and others have been banned.

My wife has to lay out every detail for her business to prevent a potential lawsuit. Why not 343? I’ll back anyone who wants to take legal action. Banning inexperienced players is absolutely ridiculous.

It seems to me that cheaters are the minority of those who are banned, and bad players are the ones being punished. Most of us didn’t even know what was considered cheating when we starting playing MM for fun. Someone please look at my gaming history and give me some answers. GT: NUTHNbutaPEANUT

Otherwise, give me the contact info for 343i. I’ve got the resources to take them on.

> Where is the policy on this? Where are the answers? All I have found are guesses to why I and others have been banned.
>
> My wife has to lay out every detail for her business to prevent a potential lawsuit. Why not 343? I’ll back anyone who wants to take legal action. Banning inexperienced players is absolutely ridiculous.
>
> It seems to me that cheaters are the minority of those who are banned, and bad players are the ones being punished. Most of us didn’t even know what was considered cheating when we starting playing MM for fun. Someone please look at my gaming history and give me some answers. GT: NUTHNbutaPEANUT
>
> Otherwise, give me the contact info for 343i. I’ve got the resources to take them on.

When you buy the game and use the software, you are agreeing to rules and regulations regarding the use of that software, rules that can change at anytime without notification. As such, it is the responsibility of each player to inform his or her -self of these rules, all of which are available online, and even in game.

If you were banned, while there is a chance that you are innocent, it is highly likely you did something to deserve the ban. The system doesn’t punish for a single offense, but for multiple offenses over set periods of time.

> > Where is the policy on this? Where are the answers? All I have found are guesses to why I and others have been banned.
> >
> > My wife has to lay out every detail for her business to prevent a potential lawsuit. Why not 343? I’ll back anyone who wants to take legal action. Banning inexperienced players is absolutely ridiculous.
> >
> > It seems to me that cheaters are the minority of those who are banned, and bad players are the ones being punished. Most of us didn’t even know what was considered cheating when we starting playing MM for fun. Someone please look at my gaming history and give me some answers. GT: NUTHNbutaPEANUT
> >
> > Otherwise, give me the contact info for 343i. I’ve got the resources to take them on.
>
> When you buy the game and use the software, you are agreeing to rules and regulations regarding the use of that software, rules that can change at anytime without notification. As such, it is the responsibility of each player to inform his or her -self of these rules, all of which are available online, and even in game.
>
> If you were banned, while there is a chance that you are innocent, it is highly likely you did something to deserve the ban. The system doesn’t punish for a single offense, but for multiple offenses over set periods of time.

A chance!!! Really a chance!!! Look at my facebook. Jared Price Wood. Louisville Kentucky. I’m not a kid, and I have a real wife and life outside of Halo. My fault is that I let my wife play multiple games in which she got no kills. Check out my game history. Where are these rules? Give me a link. They don’t come with the game. Microsoft support couldn’t provide me with any today. 343i has no links.

The facts are that everyone in my family plays the game. We all suck, but it is fun. My son likes the new armor and rankings for whatever reason. We pay for the account, the games, and the maps.

I would be fired from my job if I flunked a student for cheating without explanation. Despite how insignificant Halo actually is, punishing paying customers who are bad players is wrong any way you spin it.

> > > Where is the policy on this? Where are the answers? All I have found are guesses to why I and others have been banned.
> > >
> > > My wife has to lay out every detail for her business to prevent a potential lawsuit. Why not 343? I’ll back anyone who wants to take legal action. Banning inexperienced players is absolutely ridiculous.
> > >
> > > It seems to me that cheaters are the minority of those who are banned, and bad players are the ones being punished. Most of us didn’t even know what was considered cheating when we starting playing MM for fun. Someone please look at my gaming history and give me some answers. GT: NUTHNbutaPEANUT
> > >
> > > Otherwise, give me the contact info for 343i. I’ve got the resources to take them on.
> >
> > When you buy the game and use the software, you are agreeing to rules and regulations regarding the use of that software, rules that can change at anytime without notification. As such, it is the responsibility of each player to inform his or her -self of these rules, all of which are available online, and even in game.
> >
> > If you were banned, while there is a chance that you are innocent, it is highly likely you did something to deserve the ban. The system doesn’t punish for a single offense, but for multiple offenses over set periods of time.
>
> A chance!!! Really a chance!!! Look at my facebook. Jared Price Wood. Louisville Kentucky. I’m not a kid, and I have a real wife and life outside of Halo. My fault is that I let my wife play multiple games in which she got no kills. Check out my game history. Where are these rules? Give me a link. They don’t come with the game. Microsoft support couldn’t provide me with any today. 343i has no links.
>
> The facts are that everyone in my family plays the game. We all suck, but it is fun. My son likes the new armor and rankings for whatever reason. We pay for the account, the games, and the maps.
>
> I would be fired from my job if I flunked a student for cheating without explanation. Despite how insignificant Halo actually is, punishing paying customers who are bad players is wrong any way you spin it.

http://www.bungie.net/News/content.aspx?link=H3Bans
It’s a little old but the content is still relevant.

To start, I never doubted who you where or the legitimacy of any of your claims in relation to your real world identity, I merely addressed the issue of bans. Again, if you were banned, you or someone else in your house did something to deserve said ban. The system build a digital case over time, based on several factors, and only bans when it determines you have broken the rules enough in a set period of time.

Again, during the search screen, they do inform you of the rules of the game. Even still, they are in now way required to. You bought the software, but must abide by their rules. Again, these rules do not have to be stated, and it is the responsibility of each player to play by the rules of the game.

The banhammer system is by no means perfect, but it’s rarely inaccurate. For 343 (and formerly Bungie), they do not have the resources to look through every case of possible cheating, AFKing, or other bannable offenses, and must leave it to the automated system. From a business standpoint, it is better to risk complaints from a small number of customs with undeserved bans than to risk the outrage of the large consumer base due to several players ruining matches or cheating.

> > > > Where is the policy on this? Where are the answers? All I have found are guesses to why I and others have been banned.
> > > >
> > > > My wife has to lay out every detail for her business to prevent a potential lawsuit. Why not 343? I’ll back anyone who wants to take legal action. Banning inexperienced players is absolutely ridiculous.
> > > >
> > > > It seems to me that cheaters are the minority of those who are banned, and bad players are the ones being punished. Most of us didn’t even know what was considered cheating when we starting playing MM for fun. Someone please look at my gaming history and give me some answers. GT: NUTHNbutaPEANUT
> > > >
> > > > Otherwise, give me the contact info for 343i. I’ve got the resources to take them on.
> > >
> > > When you buy the game and use the software, you are agreeing to rules and regulations regarding the use of that software, rules that can change at anytime without notification. As such, it is the responsibility of each player to inform his or her -self of these rules, all of which are available online, and even in game.
> > >
> > > If you were banned, while there is a chance that you are innocent, it is highly likely you did something to deserve the ban. The system doesn’t punish for a single offense, but for multiple offenses over set periods of time.
> >
> > A chance!!! Really a chance!!! Look at my facebook. Jared Price Wood. Louisville Kentucky. I’m not a kid, and I have a real wife and life outside of Halo. My fault is that I let my wife play multiple games in which she got no kills. Check out my game history. Where are these rules? Give me a link. They don’t come with the game. Microsoft support couldn’t provide me with any today. 343i has no links.
> >
> > The facts are that everyone in my family plays the game. We all suck, but it is fun. My son likes the new armor and rankings for whatever reason. We pay for the account, the games, and the maps.
> >
> > I would be fired from my job if I flunked a student for cheating without explanation. Despite how insignificant Halo actually is, punishing paying customers who are bad players is wrong any way you spin it.
>
> http://www.bungie.net/News/content.aspx?link=H3Bans
> It’s a little old but the content is still relevant.
>
> To start, I never doubted who you where or the legitimacy of any of your claims in relation to your real world identity, I merely addressed the issue of bans. Again, if you were banned, you or someone else in your house did something to deserve said ban. The system build a digital case over time, based on several factors, and only bans when it determines you have broken the rules enough in a set period of time.
>
> Again, during the search screen, they do inform you of the rules of the game. Even still, they are in now way required to. You bought the software, but must abide by their rules. Again, these rules do not have to be stated, and it is the responsibility of each player to play by the rules of the game.
>
> The banhammer system is by no means perfect, but it’s rarely inaccurate. For 343 (and formerly Bungie), they do not have the resources to look through every case of possible cheating, AFKing, or other bannable offenses, and must leave it to the automated system. From a business standpoint, it is better to risk complaints from a small number of customs with undeserved bans than to risk the outrage of the large consumer base due to several players ruining matches or cheating.

Which of those rules did I break (just read them)? You tell me, because I don’t know. When she was getting zero kills, I was getting four. Not exactly what I call compiling up the points. And yes, they do have to explain this type of thing. Terminology like ‘deserve’ and ‘cheating’ would be explained in great detail in court. My wife has developed countless contracts for her business, and my most of my family works in the Judicial System.

Yes, it is flawed. Why not kick someone off instead of ban. The algorithm seems to be worthless and I wish they would make it public. What worries me is getting the console and Halo Live account banned for good and not knowing why because what constitutes as cheating isn’t defined, and neither are the punishments. For all I know, they could ban Netflix, I-Hart radio, and all our other online services.

The proof of who I am is for the thousand people who hate the family excuse and whom will read this. It isn’t an excuse and it isn’t cheating. People play games and have families.

I think I’m venting from reading forums all day that are useless.