Whats wrong with the sever

Why is it you have crisp games everything is great then you play on a sever and nothing works get killed by someone who appeared out of no place kids lagging all over the place your bullets do zero damage stick a nade on someone and nothing happens the severs need to be fixed or this game isnt worth playing

Hey OP, this is being looked into right now
https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/server-quality-degradation-343-response/155df8af-ade7-42e9-b472-73362a9e9576/posts?page=1#post10