Weekly Ultimate Challenge Reward Missing

Hello,

I recently completed the weekly ultimate challenge for the bad driver backdrop. It currently shows completed yet doesn’t show in my customizations menu. Anyone know a solution?

https://ibb.co/xFzNFMk
https://ibb.co/ygBPPDK
https://ibb.co/mt7VD3Z

you would probably get a faster response if you screenshot your challenge complete panel then send it directly to support.

I would but seeing as I play on xbox there is no viable solution to do so. Also when going through the support section on waypoint I have found no way to report. All i am able to get to is FAQ and 343I statements.