Warzone Req packs missing

Hi for the past week or so I haven’t received my warzone req packs. I talked with xbox customer support, went through all their trouble shooting and then they told me that they couldn’t help me any further and to ask here for help. I received 4 to 5 weeks worth of req packs but i haven’t received any more since. Please help.

thank you for your time.

unfortunately you might be waiting a LONG time for help. There is a lot of us and they don’t answer our threads much. Been waiting for quite some time…

So many people are having this problem it’s astounding, we would all appreciate some kind of update from 343, bump.