I’m one of the people who’d bought the limited edition at launch, and paid for a warzone req pack (through the xbox website). I’d messaged Microsoft support directly about it, and was only pointed towards these forum today. I never received an XBL message, and was hoping for help. They suggested posting here regarding it. I’m not sure what information to include elsewise.
XBL name: Tarascon
Edit: I realize there’s a sticky thread about this, but since my purchase was late november I think I count as one of the exceptions.
Is there another way to contact customer service for this? Or to be contacted back?
<mark>Hi -</mark>
<mark>Unfortunately I have to ask that you repost in English as we are not equipped to handle other languages at this time.</mark>
<mark>Apologies for the inconvenience.</mark>
Compre la Edición Limitada de mi venia ONU código de zona de guerra, Se Supone Que Eran 14 Paquete de 8 solitario obtuve quisiera saber si pueden Arreglar ESE Problema por favor 343 industrias dure Mucho juntando para comprarlo en verdad me resuelvan Este Problema
porfavor
Comprar la edición limitada mis dejar un código de área de la guerra se suponía que el paquete 14 solo obtuve 8 sería saber si pueden solucionar ese problema por favor 343 industrias duran mucho más que se unen para comprarme realmente solucionar este problema
> The Warzone REQ Bundle is a one-time-only purchasable offer for Halo 5: Guardians. Once acquired, there is no ability to purchase a second bundle in-game, in the Xbox Store, or on Xbox.com. However, we have identified several fans who have attempted to redeem token codes for the Warzone REQ Bundle after the offer was already purchased on their account.
>
> These codes could have been acquired through either promotional bundles or purchase at retail. While this is a small number of fans, we want to honor their purchase and commitment to Halo 5: Guardians. We are doing a one-time-only distribution of 14 Warzone Premium Packs to any players who have purchased the Warzone REQ Bundle and then subsequently redeemed a code for another bundle between the dates of October 27 and January 25.
>
> Those who have been affected by this are being notified via an Xbox Live system message. This will happen once only; any token codes applied to an account that previously purchased the Warzone REQ Bundle after January 25 will be lost.
Keep an eye on your Xbox Live messages for more information.
Source: https://www.halowaypoint.com/en-us/games/halo-5-guardians/warzone-req-bundle