Warzone Req Pack. Unable to Redeem

I purchased a Warzone Req Bundle March 5th, and have been unable to redeem it at all, The code was accepted when entered on my xBox, but have not received anything. Called xBox Support, they told me to contact 343. Help? Thanks in advance.

I got the limited edition Halo 5 xbone that came with the Warzone Req pack wifey got me for Xmas. Still waiting for my first Req pack. Many gamers are having this issue. Where are our packs 343?!?!