Warzone REQ pack not open for family account

Hi,

I purchased the limited edition and redeemed the code for the DLC.
I can see the Warzone REQ packs when I play Halo. When my son (who plays
on a linked family account on the same xbox) plays, it says that the Warzone
REQ pack has been purchased but nothing appears in the open packs.

XBL support suggested asking for help here.

thanks,
Jade

I don’t think REQ packs carty over to multiple accounts even if they are linked through family accounts. It’s a one account thing.

Okay, if that’s the case, is there any way that I can transfer it to my son’s account ?