Warzone Req Bundle

I recently purchased a digital copy of the Halo 5 deluxe edition and did not receive my Warzone req bundle. In October 2015, I purchased a disc copy the same edition and was able to redeem all of the add-ons associated with the deluxe edition. After contacting Microsoft support about not receiving a Warzone req bundle for this second deluxe edition purchase, I decided to check out this forum to see if anyone else has the same issue.

Unfortunately, I must be the only person to have done this because a sticky post (https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/warzone-req-bundle/1125e312-a007-4232-9b7a-d4a4e8624356/posts) in this sub-forum states "You can only purchase the Warzone REQ Bundle ONCE. Purchasing multiple Warzone REQ Bundles will not grant you more REQ Packs."

I understand purchasing more than one of these may allow players to have an unfair advantage against other players, but the games been out for more than 6 months now, and I now own two copies of the deluxe edition. Is there anyway I can receive another Warzone req bundle for this purchase, or am I just out of luck?

I think this post resolves my issue: https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/warzone-req-pack/2697f6a2-2985-4494-b96e-d60db06d3d66/posts

I’m going to request a refund now.