Warzone REQ Bundle Never Showed Up

Games Halo 5: Guardians
#1

Hi all,

I purchased the Warzone REQ Bundle a few weeks ago and I have yet to receive one of the packs. Here’s the thing, I already received the bundle from the collector’s edition and got all of those packs. When I went to buy the pack again on my Xbox it said I’m only allowed to have one per account, but, I was able to buy it again on the Xbox store online. I’m wondering if I really wasn’t supposed to be able to buy it a second time and if the packs will never show up because of that.

Has anyone else has had this issue and, if so, how did you get it resolved? I tried to talk to the Xbox support but they simply directed me here.

Thanks for your help.

#2

Users may only redeem one Warzone REQ Bundle per Xbox Live account

#3

Hey OP, if you bought the 2nd pack before the 25th of January then you should be getting a message form Xbox Live soon. More details in this topic :slight_smile:

#4

Unfortunately I purchased it on the 4th of February. I tried to contact Xbox and get a refund but they said to contact 343 so here I am. I have a funny feeling that I’ll never be seeing that money again.

#5

I’ve purchased the req bundle only ONCE and I still haven’t gotten my second two yet.