Warzone Premium Pack problems

I got my two premium packs, I opened one and it worked just fine. The second pack said “it has already been opened” and then it disappeared, without me getting anything from it. Has anyone else had this problem or know how to fix it?

Xbox Support suggested this to bring some attention to this issue. Please vote and keep comments constructive.

https://xbox.uservoice.com/forums/251647-gaming-achievements/suggestions/12331059-halo-5-warzone-req-pack-bundle-bugs