After a long convo with a Supervisor from Live Support i was told some interesting information i have copied and pasted the whole convo with the Supervisor
Melinda: My name is Melinda, I am a supervisor, and I will be helping you today. Do you mind if I take a minute to look over your issue? I will get right back to you.
you: sure
Melinda: Just to make sure I understand your issue. Which charge are you wanting refunded please.
Melinda: Are you requesting a refund of your War Games Pass please?
Melinda: Matthew I am sorry that we currently experiences some issues with the Crimson Map pack but we are working on a resolution.
you: i bought my war games pass a number of days ago to get map packs upon release but after release i was forced to wait a minimum of 9 hours to get my content after that i was informed that people who DID NOT purchase the War Games pass or Limited Edition version of the games where getting the Crimson Map Pack for nothing due to a glitch in the marketplace what i am after is a refund of my war games pass or a partial refund to cover the cost of the Map pack which was made free to everybody due to a mistake on your end
Melinda: Matthew we are currently working a a resolution for the Crimson Map pack issue.
Melinda: Matthew I am checking the War Games pass to see all content included in that pass.
you: so what are you going to do about the fact myself and many other gamers paid for the content, just to be made free to thousands of people because of a mistake or a glitch in the system
Melinda: Content includes “Crimson, Majestic & Castle Map Packs” plus 2 in-game helmets and an emblem.
Melinda: Matthew, that issue has not yet been resolved.
Melinda: We cannot process a refund of your pass since this item is non-refundable. And if a refund was processed, you would loss the right to use the additional map packs and content.
you: i am a partial refund for the crimson map pack included in the War Games Pass that select map was made free to thousands of people by a mistake after i payed for that content i at least want a partial refund for that piece of content!
Melinda: Matthew, I am researching this issue.
Melinda: But I will tell you Matthew that anyone who downloads content without paying for it runs the risk of having their account flagged if they use that content.
you: ok but that still does not help me in the fact i paid for something that was made free to thousands of people by a mistake
Melinda: Matthew we are not giving this content to people for free.
you: but after a mistake a large number of people did reiceve the content for free!
Melinda: And if they use it they may be banned if they did download it for free.
you: check your own community support forums and the Halo Waypoint forums people recieved that DLC for free after a mistake was made by Xbox Live
You have been warned