War zone weekly req pack

I don’t know why but I don’t get the weekly war zone req packs I paid money for anymore. I noticed this back in 2015 but didn’t know what to do to get this fixed. I tried to reinstall it, but it didn’t solve anything. Please 343 or just someone help with this problem.

If you are referring to the Warzone REQ Bundle or Arena REQ Bundle, those bundles only give you 2 packs per week for 7 weeks, for a total of 14 packs. They aren’t supposed to give you packs forever.