VRR will not turn off ingame even if disabled in windows settings

If i use my monitor menu it shows that variable refresh rate is being used ingame to maintain a consistent refresh rate with fps i am getting ingame. but it is turned off in windows. ive reset pc and everything. any ideas? lol. wth. this might have been the reason ive crashed 4 times in a row and now cant play for 3 hours. without knowing when the cooldowns ever reset. am i gunna have to start a new steam account and start all over? lol.