viewing a video on halo channel causes crash

when i try to watch a video on my xbox one through the Halo channel app my xbox just shows a green screen and nothing else.
the controller gowerver does work and when i open the guide te sounds do still play, also holding the xbox button longer still vibrates the controller.
any idea what this could be?
also just restarting doesnt fix it, it just boots with the green screen, i have to ard reset it for it to work again.
only halo channel does this, it never happenes with anything else

Halo channel is briken, I’m not able to watch anything even of it sorkd, it just won’t load.