Very Urgent. LAG, LAG and always LAG. Read

Games Halo Wars Series
1

Hello everyone,

First of all excuse my lousy English. I just came to ask a little about the situation.

1-The game is released with a synchronization problem that causes it to disconnect at random and it is impossible to play in conditions.

2-The game is fixed. But now there is another problem that freezes the screen, also randomly, and takes you to the interface. You play 60 minutes of gameplay and takes you to the interface and gives you as defeat.

3-The game is fixed again but now there is a serious problem that did not happen before: randomly, and I speak of 2 vs 2, in other modes I have never played and I do not know, there is lag. Too much lag. I’ve recorded clips and you see 6 or 7 seconds of lag. Thus it is impossible to dodge attacks by leaders, perform them and move troops without being killed.
You see that the troops are going extremely slow, do not obey orders and then, everything goes to camera fast 4 seconds in what you see what really has already happened.

4-That error is reported in the forum. It is updated again but not fixed. It adds another very serious error that is weighing the game completely: Sg Forge and his invincibility during the first 7 minutes of departure, his overwhelming PEM.

5-The game is updated again and THE LAG theme is still NOT FIXED. It is desperate that it is still not fixed. Sg Forge is still not well balanced and continues to dominate the leader landscape.

Final summary:

The game has become a Sg Forge + Sg Forge VS my partner and me. Always or almost always. There is an imbalance and people are going to take advantage of it as if it were the Black Friday sales. I play to win, but also to have fun and I neither win nor amuse myself because I refuse to catch a leader that I do not like however powerful they do.

The lag is a theme that takes two updates without being fixed. Something has to be played because it makes two updates PERFECT in that sense. It’s been since an update. It always fixes something and spoils other things.
It is a very desperate subject and we believe it should be remedied once and for all.
If this follows a few we will go to other games and forget Halo Wars 2 even if it is a game that we love and I do not think we deserve that when we have paid 90 euros for a game with his season pass. We felt cheated. It is not fixed and thus unplayable.

And another issue, when there is an imbalance like Sg Forge and its PEM, is something URGENT to fix. We can not waste weeks and weeks waiting for the monthly update. Please, in these important cases, make exceptions and take out a small patch in a day or two, as BLIZZARD does. It is a mistake and a step back waiting for the monthly update to fix urgent things.

My data, in case they serve anything to investigate the LAG theme are:

Xbox One, 2 vs 2 Ranked. I am from Spain and our connection (for possible problems with it) is Movistar Fiber Optic of 300 Mega.

Thank you and I hope you read and take this post seriously.

Regards!

2

Feel you on the lag issue. Cant dodge any leader powers atm. Will stop playing until this is fixed

3

We appreciate the data you have provided in the past, and they are still investigating what is causing it for you. Essentially, what the network stream is saying is that your network is instead of being a constant flow, is waves of data being served to your client. When the game tries to deal with it, it creates this stuttering lag problem you are reporting. We are still trying to figure out how to fix this for others like yourself that this is occurring for.

Forge will be getting another adjustment.

4

Please, look at the issue with seriousness and total urgency, which we have been doing for a long time. And I think we paid for the game and we can not play well. That is not right, we have fulfilled and paid, meet you and fix it at once.

It used to work, not now. Something you played in the update before the last one. I repeat, before it was perfect and now there is 8 seconds lag. If before and now not, after an update, it is your fault, you have played some programming, not the internet lines … right?

In addition, every ten games, one or two goes well …??

5

Who is your Internet Service Provider?

6

Movistar. Fiber optic 300 MG.

7

> 2533274797214539;6:
> Movistar. Fiber optic 300 MG.

Thank you.

8

The developers are saying your network log shows that your ISP has high bursts of packet loss. This causes waves of data to be sent to try to make up for it, which creates that pausing of the simulation and then it rushing to complete it.

Can you try a different ISP? When looking up information on Movistar, it looks like it has a near monopoly on service there, so this may not be a possibility.

9

First of all thanks for investigating the matter and answering. First, let me tell you that Movistar is all over the world, from Brazil to the UK and is one of the biggest telephony and data companies in the world. To say that it is not adequate is very serious information, the truth. Basically because it goes perfect. We play Street of Duty, FIFA, NBA 2K, Halo 5, Battlefield, Battlefront, … and in none it gives us even a millisecond of lag. That is why having 8 seconds of lag with a strategy game that requires much less in terms of data than the games mentioned above, because it is something that is not logical. In addition, the game has always worked perfect, always. The lag came up two updates, all at once. For all these reasons, it is not a valid or correct answer that Movistar is to blame. It is something that you have played in the update. By the way, Movistar here has the highest quota but there is Orange and Vodafone.

10

I hope this is a joke… your solution is change the ISP?

Teléfonica; The telecommunications giant with 322 million customers in 21 countries.
http://www.huffingtonpost.es/2016/03/29/telefonica-cifras_n_9564490.html

So, you have programmed a game that can not use 320 million people in the world?

11

> 2533274799796096;10:
> I hope this is a joke… your solution is change the ISP?
>
> Teléfonica; The telecommunications giant with 322 million customers in 21 countries.**http://www.huffingtonpost.es/2016/03/29/telefonica-cifras_n_9564490.htmlSo, you have programmed a game that can not use 320 million people in the world?

I have done no programming in this game, I’m only trying to relay your problem back to the devs and provide you with an update.

I am suggesting something that may help, and help us identify the problem. Your numbers are talking about a parent company, and not a sub section with its own architecture which may or may not be causing a problem. I find most of your comments trying to incite instead of being helpful, while I understand you are angry about this, venting anger at me is not going to help your situation. I do want to get this problem solved, but its a difficult problem and few people are reporting similar results to yours, identifying why something is happening remotely with very little information is tough. We can see that there is something cause loss of data, and an ISP dropping packets is a definite possibility.

12

> 2533274797214539;9:
> First of all thanks for investigating the matter and answering. First, let me tell you that Movistar is all over the world, from Brazil to the UK and is one of the biggest telephony and data companies in the world. To say that it is not adequate is very serious information, the truth. Basically because it goes perfect. We play Street of Duty, FIFA, NBA 2K, Halo 5, Battlefield, Battlefront, … and in none it gives us even a millisecond of lag. That is why having 8 seconds of lag with a strategy game that requires much less in terms of data than the games mentioned above, because it is something that is not logical. In addition, the game has always worked perfect, always. The lag came up two updates, all at once. For all these reasons, it is not a valid or correct answer that Movistar is to blame. It is something that you have played in the update. By the way, Movistar here has the highest quota but there is Orange and Vodafone.

Agreed, it should not be causing a problem. I’m trying to ask for more data points here, remotely debugging why we are having bad network connectivity with a person is really difficult. I’m going to ping the thread to see if there are any tools we can get you to help figure out whats going on.

13

Other week without solve the problem…

14

It is not a question of our being angry, that we are very angry. it is a matter of we can not believe how bad it works and we can not believe that after two months you have not managed to fix the game. Now comes a payment DLC and you want to sell it, but seeing how it works we will hardly invest in the game. I repeat, the game never had lag until two updates ago. Something went wrong with updating. You already have a base from which to leave. We are angry because we have never found a game that has given us so much trouble. We spent 90 € and never played well at all. There are always problems, when you fix fall of the game arises another as an unbalanced leader for a month. When that leader is fixed then freezes appear in the game and when it is fixed appear 8 seconds of lag. This is worse than a difficult delivery. You must understand that Stella very upset. When it was half right we were entering the top 150 ranking and we were enjoying, playing many hours … but now it is impossible. We have paid for something we can not do serve.

15

Yesterday in ten games we played, most of them went well, but those with lag were horrible … almost 12 seconds of lag !! That sounded like a slow-moving, Matrix-type game and seconds later moved to fast-moving camera …
No news? Because for DLCs that are worth money apart from the season pass if there is time, but to solve problems of a defective launch does not …

16

Im from Portugal and the game is always going down online, sometimes I can play a 3v3 for 5 minutes and sometimes for 45 minutes but in general I never finish a game because of a something error that occurs and go to title screen.