Unable to move

Don’t know if this has been posted, I had a look, around and couldn’t see anything. Just posted in the Xbox feedback topic but thought I’d make his too. I am unable to move during the match. I can only look up, down, jump, melee, toss grenade and shoot. Can’t walk anywhere, can’t even look left or right. It happened for 2 games then I rebooted and I still can’t move.

has anyone else experienced this?

Yes i could not move to the right, my controll settings were changed to costum i changed it back to bumper jumper and it was solved