Unable to get Halo 5 Limited Ed digital to install

Hi,

Just received my X1X and when i went to install my Halo 5 Guardians Limited Edition Physical/But not really physical since it needed to be digital for some reason, and the game wasn’t attached to my account. Apparently its possible to redeem the code and it attaches to nothing and once you uninstall it you’re just hosed and have to buy a new copy. I chatted with MS for a good hour and they claim that I did some kind of home share BS on launch day but then used the game content bundle keys separately. They have zero logging capability beyond that so ARGH! I only have one profile on the xbox one and have only ever had one. What can I do?

Thanks!

I’m having the same issue but it won’t play on my brothers account.