Unable to get a CSR

Good evening!

I’ve been having a rather weird issue for some time now:

When I go into arena, the game tells me that I need 10
matches to qualify, although viewing my carnage report, I
in fact can see my CSR. Why is this the case? The only reason
I care is that I wanted to collect all of the Season emblems, and
I’m afraid I will not obtain them with this issue.

You’ve been ranked in SWAT and Team Arena for the April season, so you will get an emblem. The emblems are giving to anyone that was ranked in a ranked playlist (played 10 games that season) for the season.