Unable to change Emblem colour.

Now, this may seem a small point, but I feel it needs to be addressed. My game had a problem, as this game does, where it was unable to synch with my profile or something. This was about a week ago. Eventually it caught up, but my emblem didn’t. I was able to set my emblem back to what it was, but when I went to change the colour, no options were available. I firstly want to ask if anyone else has encountered this (I know I didn’t explain this well) and how they fixed it, if at all. Thanks for reading.