Unable to authorising user with Halo 5

Can I get some help with this?

After about two social games I keep getting this error whenever I try to play multiplayer.

I have deleted and reinstalled the game, reset my xbox and still same.

Unable to authorising user with Halo 5: You will not be able to use online modes

Can someone help?

> 2533274877788272;1:
> Can I get some help with this?
>
> After about two social games I keep getting this error whenever I try to play multiplayer.
>
> I have deleted and reinstalled the game, reset my xbox and still same.
>
> Unable to authorising user with Halo 5: You will not be able to use online modesCan someone help?

Have you tried deleting and re-downloading your profile?

> 2533274809226598;2:
> > 2533274877788272;1:
> > Can I get some help with this?
> >
> > After about two social games I keep getting this error whenever I try to play multiplayer.
> >
> > I have deleted and reinstalled the game, reset my xbox and still same.
> >
> > Unable to authorising user with Halo 5: You will not be able to use online modesCan someone help?
>
> Have you tried deleting and re-downloading your profile?

Yeah I did that and it worked for a while and then the error came back. I don’t know what else to do.

> 2533274877788272;3:
> > 2533274809226598;2:
> > > 2533274877788272;1:
> > > Can I get some help with this?
> > >
> > > After about two social games I keep getting this error whenever I try to play multiplayer.
> > >
> > > I have deleted and reinstalled the game, reset my xbox and still same.
> > >
> > > Unable to authorising user with Halo 5: You will not be able to use online modesCan someone help?
> >
> > Have you tried deleting and re-downloading your profile?
>
> Yeah I did that and it worked for a while and then the error came back. I don’t know what else to do.

Have you tried creating/signing into another account to see if the problem lies solely on your main account?

> 2533274809226598;4:
> > 2533274877788272;3:
> > > 2533274809226598;2:
> > > > 2533274877788272;1:
> > > > Can I get some help with this?
> > > >
> > > > After about two social games I keep getting this error whenever I try to play multiplayer.
> > > >
> > > > I have deleted and reinstalled the game, reset my xbox and still same.
> > > >
> > > > Unable to authorising user with Halo 5: You will not be able to use online modesCan someone help?
> > >
> > > Have you tried deleting and re-downloading your profile?
> >
> > Yeah I did that and it worked for a while and then the error came back. I don’t know what else to do.
>
> Have you tried creating/signing into another account to see if the problem lies solely on your main account?

I deleted the game again, it’s going to take a while to finish downloading. If it works on the other profile, what do I do next?

> 2533274877788272;5:
> > 2533274809226598;4:
> > > 2533274877788272;3:
> > > > 2533274809226598;2:
> > > > > 2533274877788272;1:
> > > > > Can I get some help with this?
> > > > >
> > > > > After about two social games I keep getting this error whenever I try to play multiplayer.
> > > > >
> > > > > I have deleted and reinstalled the game, reset my xbox and still same.
> > > > >
> > > > > Unable to authorising user with Halo 5: You will not be able to use online modesCan someone help?
> > > >
> > > > Have you tried deleting and re-downloading your profile?
> > >
> > > Yeah I did that and it worked for a while and then the error came back. I don’t know what else to do.
> >
> > Have you tried creating/signing into another account to see if the problem lies solely on your main account?
>
> I deleted the game again, it’s going to take a while to finish downloading. If it works on the other profile, what do I do next?

If it works on the other profile but not on your main one, I would get into contact with Xbox Support to see if they can help you. If they redirect you to here then submit a ticket to Halo Support and see if they can do anything. Normally I would suggest the Halo Support site first but at the moment it is difficult to know at what end the fault is at.

> 2533274809226598;6:
> > 2533274877788272;5:
> > > 2533274809226598;4:
> > > > 2533274877788272;3:
> > > > > 2533274809226598;2:
> > > > > > 2533274877788272;1:
> > > > > > Can I get some help with this?
> > > > > >
> > > > > > After about two social games I keep getting this error whenever I try to play multiplayer.
> > > > > >
> > > > > > I have deleted and reinstalled the game, reset my xbox and still same.
> > > > > >
> > > > > > Unable to authorising user with Halo 5: You will not be able to use online modesCan someone help?
> > > > >
> > > > > Have you tried deleting and re-downloading your profile?
> > > >
> > > > Yeah I did that and it worked for a while and then the error came back. I don’t know what else to do.
> > >
> > > Have you tried creating/signing into another account to see if the problem lies solely on your main account?
> >
> > I deleted the game again, it’s going to take a while to finish downloading. If it works on the other profile, what do I do next?
>
> If it works on the other profile but not on your main one, I would get into contact with Xbox Support to see if they can help you. If they redirect you to here then submit a ticket to Halo Support and see if they can do anything. Normally I would suggest the Halo Support site first but at the moment it is difficult to know at what end the fault is at.

Thanks. I tried the halo support but just couldn’t find away to log a ticket.

> 2533274877788272;7:
> > 2533274809226598;6:
> > > 2533274877788272;5:
> > > > 2533274809226598;4:
> > > > > 2533274877788272;3:
> > > > > > 2533274809226598;2:
> > > > > > > 2533274877788272;1:
> > > > > > > Can I get some help with this?
> > > > > > >
> > > > > > > After about two social games I keep getting this error whenever I try to play multiplayer.
> > > > > > >
> > > > > > > I have deleted and reinstalled the game, reset my xbox and still same.
> > > > > > >
> > > > > > > Unable to authorising user with Halo 5: You will not be able to use online modesCan someone help?
> > > > > >
> > > > > > Have you tried deleting and re-downloading your profile?
> > > > >
> > > > > Yeah I did that and it worked for a while and then the error came back. I don’t know what else to do.
> > > >
> > > > Have you tried creating/signing into another account to see if the problem lies solely on your main account?
> > >
> > > I deleted the game again, it’s going to take a while to finish downloading. If it works on the other profile, what do I do next?
> >
> > If it works on the other profile but not on your main one, I would get into contact with Xbox Support to see if they can help you. If they redirect you to here then submit a ticket to Halo Support and see if they can do anything. Normally I would suggest the Halo Support site first but at the moment it is difficult to know at what end the fault is at.
>
> Thanks. I tried the halo support but just couldn’t find away to log a ticket.

So I did the profile switch, it doesn’t work on the other profile either. Xbox support recommended resetting the console to default. I did that and still the same issue. How comes there is no fix. I feel frustrated.