Two game crashes in BTB

I am looking for some help here from 343…

Last night post update I went in to play two big team battle games.
First game I use my ultra rare arena xp jackpot card.
Mid game there was an error connecting to the dedicated server, it crashes and takes me back to the menu screen.
The game took my xp jackpot card w/ out giving me the bonus.
I went in again, it happened again, and this time took the rp jackpot ultra rare I used.
So I had two games, two crashes, and two lost rare cards.
Is there a way to get 343 to look into this and refund my cards that got lost due to these crashes?


lx Warmonger xl