Trouble with large pack of reqs

Recently when I bought a five pack of gold req packs, and hit enter to comtinue, they were never put in my inventory, and I’ve closed the game out, played a match, nothing happened. I also have no new items inside my inventory. Anyone else have this issue?

Are you sure the purchase went through? If you are 100% sure try hard resetting your xbox by unplugging it or holding the power button until it turns off.