Tier I Halo Player Needs help from Waypoint

Community General Discussion
1

I’m new to this forum. Topic is Specialization. I’m seeking advice or a contact so I can reach out and get this situation resolved. I got my code like I should have but it did not accept my current Gamertag or email address associated with it. This name “emarldzeus” was a default name given to me when I was prompted to use another email address during registration. This gamertag doesn’t have an xbox live subscription. Look at my profile → no games played. My other gamertag has hit level 70 and the specializtion code from this EmeraldZeus gamertag is meant for my active account.

I Don’t know if I need to contact Microsoft, Bungie, or 343. To me, this is a simple fix, move a redeemed code from an inactive account to an active account. I enjoy playing halo, my friends enjoy playing halo… I would hate to see this matter go unresolved.

Is someone willing to help me out?

2

Seems like a simple fix, because it is a simple fix.

Will Microsoft/343 do anything for you?

Nope.

3

thank you

4

Just contact Xbox Support and alert them to the switch.

The thing about this is being polite and courteous. Many of the Xbox Support Staff can re-route an email code to an active account, but its more so along the lines they will want to verify a few things about both accounts to verify you own both.

Just work with them, be polite about it, and maybe they’ll just give you a token for the download on your active account right there.