This bug is halting progression

This has been happening frequently. After a game, I get a blank post game report. And progress I made towards challenges are erased. It’s as if the game forgot everything about the match that just happened.

1 Like

Have a look at the Known Issues article on the Halo Support site:

This bit seems like what you’re describing:
’ In Ranked Arena playlists, completed matches occasionally do not count toward your rank and will show no stats at the end of the match.’

1 Like

I’m not playing ranked though.

OK. I couldn’t tell from your post. If your particular issue isn’t listed in that article, I’d suggest submitting a ticket.

In the meantime, hopefully someone will reply with some help.

If you are playing on console, highlight the halo infinite app, press options, go to manage and clear all save data and reserved space, hard reset your console and re-open halo Infinite. When you re-open the game it should re-sync your last cloud data. See if that fixes your progression glitch.

You can also use this method if you are consistently getting stutters and frame drops in game.

1 Like