the unlock screen / season 1 says "offline"

so I have 86 hours in-game, much of which is campaign but a good amount is online. my current level is tour 2 Warrant Officer, in the options and career portion it says that the season 1 spot where you use the season 1 points to unlock armour is offline, my friends don’t have this but I do. I’ve played a lot of giffball mindlessly while watching Netflix so I assumed that the game may assume I’m a bot, is this happening to anyone else?