The official Halo 5 "Why was I banned?" thread

Guess what? Two days in a row lagging so bad (literally a pause every 3 seconds and then snap back to looking in a completely different direction)…so I left. Banned both times. Seriously 343 stop being so chicken -Yoink- and respond to me directly. Explain why I should be banned for YOUR server issues. I even updated my internet for 100mb/s. Still get this crap. My wife watched it happen and and was completely shocked you could be “banned” from the game. And advised “You know you should just stop buyijg Halo…every game they release (she was there for the master chief collection -Yoink!-) has defects.”

Also…343 every weekend it seemed the entire req system and customizaton stuff goes down. Because your servers are garbage. So who in your office is getting banned for being failures? WHAT KIND OF COMPANY SCREWS UP TO THE LENGTHS YOU HAVE AND THEN PUTS BLAME ON THE CUSTOMER…AND BANS THEM?

I want someone at 343 to respond to me. Respond to everyone in this thread that bought your garbage and are told be you when we can play it even tho you provide -Yoink- ONLINE ENVIRONMENTS.

I’m getting the 'at least one player in your fire team is not permitted to play multiplayer games ’ error. I’m figuring I was banned for something but unsure why. I was playing earlier , my last game was a warzone which I finished and won. Decided to take a break for a bit came back and now all I see is this. So I never saw the banhammer message or the timer on how long I’m out for. Where do I go to see how long I’m out for? Just wondering is all, thanks.

<mark>This post has been edited by a moderator. Please do not flame or attack other members.</mark>

> 2533274820252602;1318:
> Oh my whining babies. This isn’t a case of 343’s servers. This is a case of your ISP not being up to snuff. I rarely drop a connection but it does happen. I have never been banned. If you are being frequently banned, you need to learn about either DMZ, port forwarding, your ISP or your router. Stop the aching whining. We have a guy on our team who frequently lets his dog out and or stops playing randomly and he has been banned a couple times for a few minutes. If you’re being banned for hours, the issue isn’t the servers. It’s your setup. Grow the hell up and stop complaining. I think there should be stricter bans. I’m tired of playing 2 on 4 or 3 on 4 or even the other way around and looking up the quitters gamer cards to see that they’re playing another game of arena or they are playing the campaign. Finish the game and then move on to whatever else you’re going to play. You wouldn’t take your ball and leave if you were playing in public so stop being such huge, gigantic babies and play the game out or fix your connection.

Toolbag.

> 2533274803243319;1293:
> I hadn’t played for an age. We jumped on last night because I heard the controls were having new options implemented, which was my main gripe. I quit 1 game all night, and received a ban for 10 minutes. There is no social playlist for my regular game types, I didn’t even know this banning rubbish was a thing until I checked a pot of boiling water. God forbid we have lives and enjoy halo. And no, warzone for me, is not halo. it is social, but its an experiment if anything.
>
> Either implement a social playlist for people who aren’t esports wannabes or loosen the noose. You shouldn’t be getting it both ways, I didn’t quit a competitive, televised broadcast. I quit a $%&^ game in my living room to check something cooking in the kitchen. Seriously. gaming these days is getting ridiculous.

This is EXACTLY what ive been saying. Well said. This isnt dumb MLG (which is dumb) we are trying to enjoy some ganes. Not waste our lives in laggy unfun games.

Hey everyone,

So I have been having problems with my internet, already called them to ask about the disconnects, which they think may be a router issue or something with the wiring. But i received a 24 hour ban for something that is completely out of my control. At first I thought it was just an issue with my connection to Xbox, but seeing as that is not the case I am stuck with this Ban and there is nothing I can do about it. I understand that people can get banned for purposely quitting but this is something I do not do as it is a pretty crappy thing to do. There has to be something you guys can put in place because a 24 hour ban for something out of the control of players is kind of upsetting. I mainly play Halo for the multiplayer so I feel as though I paid money for a game that I simply cannot play.

Don’t get me wrong I love Halo, but if this is going to be a thing where I cannot play due to getting banned for something out of my control I just cannot put my money into it anymore and will most likely not be buying/playing any Halo games in the future.

> 2535472232378411;1328:
> Hey everyone,
>
> So I have been having problems with my internet, already called them to ask about the disconnects, which they think may be a router issue or something with the wiring. But i received a 24 hour ban for something that is completely out of my control. At first I thought it was just an issue with my connection to Xbox, but seeing as that is not the case I am stuck with this Ban and there is nothing I can do about it. I understand that people can get banned for purposely quitting but this is something I do not do as it is a pretty crappy thing to do. There has to be something you guys can put in place because a 24 hour ban for something out of the control of players is kind of upsetting. I mainly play Halo for the multiplayer so I feel as though I paid money for a game that I simply cannot play.
>
> Don’t get me wrong I love Halo, but if this is going to be a thing where I cannot play due to getting banned for something out of my control I just cannot put my money into it anymore and will most likely not be buying/playing any Halo games in the future.

The problem is 343i does not have a system, program, or script in place for their ‘banhammer’ to distinguish between those who get dropped from their terrible servers vs those who select quit game. I haven’t played in about a week myself, and I don’t know if I ever will again due to these reasons. I play for fun, but I also play for keeps… and its difficult to do so when the 343i servers give me more lag infested games (and drop me from others) than good connections.

> 2533274835617144;1329:
> > 2535472232378411;1328:
> > Hey everyone,
> >
> > So I have been having problems with my internet, already called them to ask about the disconnects, which they think may be a router issue or something with the wiring. But i received a 24 hour ban for something that is completely out of my control. At first I thought it was just an issue with my connection to Xbox, but seeing as that is not the case I am stuck with this Ban and there is nothing I can do about it. I understand that people can get banned for purposely quitting but this is something I do not do as it is a pretty crappy thing to do. There has to be something you guys can put in place because a 24 hour ban for something out of the control of players is kind of upsetting. I mainly play Halo for the multiplayer so I feel as though I paid money for a game that I simply cannot play.
> >
> > Don’t get me wrong I love Halo, but if this is going to be a thing where I cannot play due to getting banned for something out of my control I just cannot put my money into it anymore and will most likely not be buying/playing any Halo games in the future.
>
>
> The problem is 343i does not have a system, program, or script in place for their ‘banhammer’ to distinguish between those who get dropped from their terrible servers vs those who select quit game. I haven’t played in about a week myself, and I don’t know if I ever will again due to these reasons. I play for fun, but I also play for keeps… and its difficult to do so when the 343i servers give me more lag infested games (and drop me from others) than good connections.

I did not want to post at first due to seeing a lot of people get yelled at or told that their game history says this and that… but at the end of the day, that really can not and does not tell the truth, ya someone may have a few DNF’s here and there, but how can people say “you quit so you deserve the ban” when in reality it could be anything like emergencies or in my case issues with my internet, something that I am not able to just go and say OK, well I will go and buy the best internet package out there when…that is something I cannot afford.

I really feel bad for the people who are getting punished for something they cannot control.

This is my first Halo game. I’ve been banned twice once for idle and once for griefing. I believe the idle issue was due to a day which I tried to play and my kid needed some attention like a diaper change. The second time was griefing which I think was due to accidentially falling repeatedly due to lag. I’ve read about a lot of people having these issues and it seems like the response has been that there are too many bans for it to evaluate appeals, which in itself says something, and that if you were banned it is because you are at fault. Sure, fine, I’m at fault for playing with the terrible lag. I should have just turned it off, which makes me wonder why I play. Additional post say that only constructive posts are allowed. Which sounds like a means of supressing speech in regards to bans as somethingly observed as non constuctive such as an emotional outburst may demonstrate feelings which are important. I feel that it isn’t recognized that there is a problem with the ban system. At the same time what good is the ban really doing? When I fell due to the lag I was removed and then my team would have been down a man and lokely lost. So the ban caused the very same issue that the ban is trying to prevent. I don’t see my self playing future games of halo unless this system is improved.

Ok, so this was the second ban, only 9 min, which is fine and all, but its not me quitting, every single DNF is the game server kicking the bucket on me. What is the issue with the servers? I am not angry about the ban, but I do not want this to happen again because 343 will not fix its server. A ping indicator, something to tell us, a server filter, the settings they gave don’t do anything different.

Heck, I don’t even understand why I was ban now, I was disconnected like 2 hours ago, I went through multiple matches after the disconnect and then after 30 min of custom games it decides to strike. Why has it waited so long to deal the ban? I have multiple days, heck not if everyday, where I am disconnected once or twice.

Just as a whole, 343 needs to figure out what is wrong, its not me, I don’t have this issue with any other game, something is wrong with the Halo 5 servers.

Leave two games out of 1000 and banned for 10 minutes…banning restrictions need to be updated cause that’s stupid.

> 2533274813317074;1313:
> > 2535469530785886;1305:
> > > 2533274813317074;1299:
> > > Just want to remind that DNF’s aren’t the only cause of bans. Team killing and idling will also add to the case built up against your gamertag
> >
> >
> > Cool a monitor with no useful solutions.Typical.
> >
> > Hi. The system is crap. Thanks for nothing.
>
>
> I only volunteer to help keep the forums clean, I don’t work with 343 or have anything to do with the actual game or its matchmaking systems

Ok that’s cool, but the question is, do you have any “power” to change this system?

Glad to see there’s reasonable people running this fourm. So, I happened to quit one game of Breakout beacuse the people on my team were team-killing, and I like to take my ranked matches a little more serious you know? (Trying to avoid de-ranking due to idiots and the like.) Now, very next game I join (Team Arena) I get DC’d for no reason and the ban-hammer strikes. (Also I got de-ranked even though I didn’t even spawn?) I rarely quit matches as my record will show even if I know I’m going to lose, and I’ve been playing Halo since CE so I know it’s not cool to bail. So if someone could look into this that would be greatly appreciated so that I don’t have to stress about getting banned again if I randomly DC and I can enjoy playing the game. Gamertag is HALEB0Y if you need it.
Thanks

> 2533274900699754;1334:
> > 2533274813317074;1313:
> > > 2535469530785886;1305:
> > > > 2533274813317074;1299:
> > > > Just want to remind that DNF’s aren’t the only cause of bans. Team killing and idling will also add to the case built up against your gamertag
> > >
> > >
> > > Cool a monitor with no useful solutions.Typical.
> > >
> > > Hi. The system is crap. Thanks for nothing.
> >
> >
> > I only volunteer to help keep the forums clean, I don’t work with 343 or have anything to do with the actual game or its matchmaking systems
>
>
> Ok that’s cool, but the question is, do you have any “power” to change this system?

No. As I said I’m a volunteer, I don’t work for 343 so I don’t have any power to change anything

> 2535472232378411;1330:
> …but how can people say “you quit so you deserve the ban” when in reality it could be anything like emergencies or in my case issues with my internet, something that I am not able to just go and say OK, well I will go and buy the best internet package out there when…

Having an emergency is one thing, but it can’t be an emergency all the time if it’s happening enough to trigger multiple bans

> 2533274837003795;1:
> The following FAQ should answer some of your questions about Halo 5 bans. We will update this FAQ as necessary.
>
> I received an in-game message saying I have been banned. Why?
> If you are checking this page because of an in-game message, it is likely that you have been banned for violating the terms of use and/or committing a code of conduct violation. It is also possible, in the case of an especially egregious violation, that your Xbox One system itself is now banned from Matchmaking. The duration of this ban is based on the type, frequency or nature of the committed violation. In most cases, Custom Games will still be available. In extreme cases, they will not.
>
> How can I tell how long I was banned for?
> Ban duration will be shown on the red ban screen as the ban hammer strikes. First offences are generally low and last only a few minutes, but will increase in duration incrementally with each subsequent ban. The ban timer itself displays times as follows - Days : Hours : Minutes : Seconds
>
> What types of actions can result in a ban?
> Types of violation include, but are not limited to, the following example actions:
>
> - Modifying your Xbox One hardware or game software and services in any way.
> - Idling through games, habitual quitting/suiciding/betraying, or any other type of unsociable and unsportsmanlike behavior.
> - Impersonating a 343 Industries or Microsoft employee on Xbox LIVE with intent to defraud or cause harm to other players.
> I shouldn’t be banned. My brother/sister/cousin/dad/mom/friend must’ve logged on with my account and done bad things. Will you please reverse my ban?
> If this is indeed the case, we do understand your frustration. However, it is your sole responsibility to keep your account information secure and not share it with others who would abuse it. We have no way of detecting who is playing with your account, and if your gamertag is caught making naughty, you will be banned. Those are the rules.
>
> I didn’t do anything wrong, and you can’t prove it. Will you please reverse my ban?
> Our automated system builds up a digital case of wrongdoing before any ban is enacted. If you accidentally disconnect a time or two, you won’t get banned. Instead the system looks for patterns that can’t happen accidentally. If the banhammer detects enough wrongdoing, you were doing wrong.
>
> Will posting in this thread guarantee my ban will be lifted and that someone will respond personally to every post?
> Unfortunately, no. We simply don’t have enough eyes, ears and typing hands to respond to every single post. However, the community will help keep you honest. You have a public game history for everyone to see. If you post you were banned unjustly, the community is in their rights to check out your history to confirm or deny your claims.Please, just keep it clean.
>
> The purpose of this thread is to keep all questions pertaining to bans in one place. Without a megathread for such questions, the rest of the forum will almost certainly turn into a cavalcade of ban questions.
>
> If you were banned and think you have a case, this is the ONLY thread you should post in. If other moderators see posts pertaining to bans in other threads, they will either be deleted outright or a kind-hearted mod might just move the posts to this thread.
>
> If any users are caught habitually spamming ban threads in other threads, we will consider that a violation of the forum Terms of Use. You will risk being banned here as well. We don’t want to have to ban anyone, but we do want an open, honest and positive place to post about all things Halo, so a thread like this is necessary.
>
> Thanks in advance!

very good

> 2533274813317074;1321:
> > 2533275026622587;1317:
> > I only left once and I was banned for 9 hrs. This banning system sucks. Why can’t it be like halo reach. Banning here is hurting the community you 343 are lucky to have and if u ban us for playing you’re game well you won’t get that far
>
>
> You cannot be banned for 9 hours for quitting one game. The ban system operates in a progressively, so each time you get banned extends from the last. To reach 9 hours means you must have been banned quite a few times already

has to be banned but already loses much rank because of player that comes out or falls out of the game and -Yoink- ta suck

> 2533274873325950;1333:
> Leave two games out of 1000 and banned for 10 minutes…banning restrictions need to be updated cause that’s stupid.

It has to be banned even the smart leaving games

I received a ban yesterday because a friend added me to his party and the XBox notification popped up saying to hold the home button. I held the button assuming it would add me to his party so we could chat, but instead it quit Halo in the middle of my match and counted as an abandon. I accidentally walked off the map twice earlier in the day (new player), so I guess that’s why I was banned.

If possible, I don’t think trying to add yourself to a party should kick you out of your current game. Maybe I’m just crazy but I don’t seem to remember it being that way on the 360.

> 2535472232378411;1330:
> > 2533274835617144;1329:
> > > 2535472232378411;1328:
> > > Hey everyone,
> > >
> > > So I have been having problems with my internet, already called them to ask about the disconnects, which they think may be a router issue or something with the wiring. But i received a 24 hour ban for something that is completely out of my control. At first I thought it was just an issue with my connection to Xbox, but seeing as that is not the case I am stuck with this Ban and there is nothing I can do about it. I understand that people can get banned for purposely quitting but this is something I do not do as it is a pretty crappy thing to do. There has to be something you guys can put in place because a 24 hour ban for something out of the control of players is kind of upsetting. I mainly play Halo for the multiplayer so I feel as though I paid money for a game that I simply cannot play.
> > >
> > > Don’t get me wrong I love Halo, but if this is going to be a thing where I cannot play due to getting banned for something out of my control I just cannot put my money into it anymore and will most likely not be buying/playing any Halo games in the future.
> >
> >
> > The problem is 343i does not have a system, program, or script in place for their ‘banhammer’ to distinguish between those who get dropped from their terrible servers vs those who select quit game. I haven’t played in about a week myself, and I don’t know if I ever will again due to these reasons. I play for fun, but I also play for keeps… and its difficult to do so when the 343i servers give me more lag infested games (and drop me from others) than good connections.
>
>
> I did not want to post at first due to seeing a lot of people get yelled at or told that their game history says this and that… but at the end of the day, that really can not and does not tell the truth, ya someone may have a few DNF’s here and there, but how can people say “you quit so you deserve the ban” when in reality it could be anything like emergencies or in my case issues with my internet, something that I am not able to just go and say OK, well I will go and buy the best internet package out there when…that is something I cannot afford.
>
> I really feel bad for the people who are getting punished for something they cannot control.

if you get kicked from the game with the message “lost connection to dedicated server” that game does not show up in your recent game history and does not count as a DNF. (the fire team changed thing i havent seen it so cant say) i know this because since infection dropped i have lost connection to the servers about 10 times. not one of those games even shows up in my recent games. stop using that as a crutch to why you got banned. dropping connection wont get you banned. (maybe that fireteam change message will but i havent received it yet to test it my self)

> > 2535418176580113;1341:
> > I received a ban yesterday because a friend added me to his party and the XBox notification popped up saying to hold the home button. I held the button assuming it would add me to his party so we could chat, but instead it quit Halo in the middle of my match and counted as an abandon. I accidentally walked off the map twice earlier in the day (new player), so I guess that’s why I was banned.
> >
> > If possible, I don’t think trying to add yourself to a party should kick you out of your current game. Maybe I’m just crazy but I don’t seem to remember it being that way on the 360.
>
> are you sure he didnt sent you an invite to play halo, not join a party? that is what sounds like happened cause i join chat parties all the time in the middle of games and never get kicked.

> 2533275026622587;1317:
> I only left once and I was banned for 9 hrs. This banning system sucks. Why can’t it be like halo reach. Banning here is hurting the community you 343 are lucky to have and if u ban us for playing you’re game well you won’t get that far

Um. You have 9 DNF in the last thirty arena games. That might be part of the problem…connection issues or quitting so far as I can tell the system can’t tell the difference.