The official Halo 5 "Why was I banned?" thread

Games Halo 5: Guardians
844

> 2535466504756946;840:
> 343i,
>
> THE BANHAMMER NEEDS TO BE REMOVED ENTIRELY. Why force a player to play a match that they either can’t finish because of life’s disruptions, or simply don’t want to because they’re getting annihilated by the opposing team? People will ALWAYS quit, no matter what you do to them. THEY WILL ALWAYS QUIT. Stop wasting time and resources banning them, and just let them quit. You can’t force a player to do something that they really don’t want to do, it’s actually wrong of you to do that if you really think about it. These are PAYING CUSTOMERS. They paid for your product, and you’re banning them from doing the thing they PAID YOU to do. You’re essentially robbing them. Let them quit, absolutely no one should be banned from playing a game THEY -Yoinking!- PAID FOR. In order to discourage players from quiting, why not simply demote them? Give 'em a huge drop on their rank, that’s why people quit anyway - they don’t want their rank to drop. Banning them only pushes your fanbase away (quite literally). A player will only go through so many in-game -Yoink- whoopings before they decide, “-Yoink- this, I’m done.”. And after a few rage quits resulting in increasingly lengthy bans, they’ll start to think, “Man, -Yoink- this, I get my -Yoink- kicked every time I come on here, that’s no fun at all! And I can’t quit because then I get banned for several hours, and that’s even less fun! It seems to me that every time I play this game, all I get is stressed out and frustrated, and that’s definitely not why I pay $60 for videogames. This sucks, I can’t even play what I paid for. I think this was a waste of money”. And so players will start to leave, and they might even stay gone when you push your next installment out - remembering how unenjoyable your previous product was. IT IS NO EXAGGERATION WHEN I SAY THAT THE BANHAMMER INFURIATES PLAYERS TO SUCH A DEGREE THAT THEY WILL LEAVE THE FRANCHISE, AND STAY GONE. So PLEASE, remove the banhammer altogether, and instead demote quiters for quiting. Cause they’re always gonna quit, and you know what? They have a right to do so, they paid for the damn game. No one should be banned, it absolutely BLOWS.
>
> Thanks for your time 343i, and despite the tone of this message, I actually love what you’re doing with the Halo franchise (except the banhammer), and you can expect for me to continue supporting you guys for a looong time (yes, even if you don’t remove the banhammer). I’m angry because I care <3
> A true fan, JAAS12

Like with another person, you seem to misunderstand the nature of the transaction you made when purchasing the game. You don’t own the game outright; you own a license to play the game. And that license comes with rules and conditions, such as “don’t copy and distribute this game”, and “343i can deny service for any reason”, yada yada. Also included in those rules is the terms for banning. It says right on the playlists that quitting, idling, and betraying can get you banned. So if you do those things, you run the risk of suffering consequences. It’s not hidden, it’s in plain sight. You choose to continue quitting, you can’t be surprised when you get banned. The idea behind the banhammer is to hold players accountable for online interactions, and make it the best multiplayer experience for everyone. Quitters, betrayers, and idlers ruin the multiplayer experience for others, and so banning them is a way to both inform bad players to change their ways and to get rid of those bad apples for a time. 343i isn’t forcing anyone to do anything; the ability to quit is right there. SImilar to how the law cannot force you not to commit crimes. But when you do commit crimes, you go to jail. Think of quitting as a video game crime and the banhammer as video game jail.

845

To add to what has been said and to re-iterate a point I have made many times on these forums - real life issues happen, we all know they do and nobody will ever refute that. Quitting due to real life issues is perfectly acceptable in my book, but when it gets to the point that you have to leave matches so often that it starts triggering bans then you really need to rethink your play time. Why not stop playing 1 game earlier if you have to go make dinner or get ready for work / school? If you get invited by a friend into a match, why not wait a few more minutes and then back out or let them start a match and you join after yours? If it’s going to save you a DNF on your service record I honestly don’t see what’s wrong with doing that

846

I’ve been banned for betraying teammates playing grifball and I don’t think it’s right. I never intentionally betrayed anyone, it was just bad luck and happens in grifball a lot due to the nature of the game. I go out of my way not to betray people but it still happens and is a common thing in a close quarters game when the bomb carrier goes for the plate and a few people all try to save the goal while swinging hammers. It’s not easy to be aware of your surroundings and teammates boosting into your hammer arc, especially when the opposing team is hammering at your spawn and you’re under the pump.

I don’t see how betrayals there should get you banned from the whole game. I don’t betray people or play poorly/display bad behaviour in other game modes and in fact am quite good at grifball as well as halo in general. Is there anything that can be done about this because I get one accidental betrayal in a game and at the end of it I get banned for what seems like an age.

847

The most frustrating thing in Halo 5 is being disconnected from a game - sometimes after the match has ended - and then getting banned for it. Not only do I not get to finish my game, but I am banned for “leaving” the game and I didn’t even leave it… Fix this 343

848

> 2533274795123910;830:
> > 2533275020234380;822:
> > I keep getting kicked out of games saying that my fire team has left and I’m not in a fire team! I even got banned earlier because if this problem and I never quit games, what the hell is going on? It’s making me so mad!
>
>
> I think I’ve had similar issues.
> Have you done the port forwarding and is the NAT open, or alternatively, is the xbox in a DMZ or otherwise bypassing the NAT?
>
> Another issue I had was that the port in the router I used the cable was different than the others in that it was made to bypass NAT entirely, allowing a direct connection to the internet for the device plugged in. Meant for IP TV and so forth.
>
> My problem is that I can’t use a wire connection because the xbox thinks it’s not connected to XBL, when it is.
>
>
>
>
> > 2535453668796193;824:
> > I bought Halo 5 just 10 days ago and i’ve already been banned from the game, it never happened to me with black ops 3 or battlefront, tomorrow i’ll ask the xbox support for a refund, and i’ll never buy a halo next time !
>
>
> The rules state in the Playlist lobbies that excessive quitting and disconnects will be punished.
>
> You’re sitting at 39 DNF matches in total over your 64 started matches. That’s above a 50% DNF ratio. You left, quit or disconnected, more matches than you finished. At the time of this writing.
>
> You let us know how it goes with the support, won’t you?
>
>
> > 2533274822977764;828:
> > > 2533274837003795;1:
> > > !
> >
> >
> > this is horse s**t i have to stay in a match that’s completely unplayable, because you can’t figure out how to connect me to a solid sever. then i leave one game because everyone is skipping around the map, and get banned for 3 hours. If your going to enact ban rules at least make it so the game is playble before you ban people, really pissed off right now and not happy with 343
>
>
> Are you getting disconnected or are you lagging in the matches?

I’m not 100% sure what that all means, but I’m using a wifi connection, I’m not sure what my NAT type is currently, but why would that have anything to do with it?

849

> 2533274813317074;845:
> To add to what has been said and to re-iterate a point I have made many times on these forums - real life issues happen, we all know they do and nobody will ever refute that. Quitting due to real life issues is perfectly acceptable in my book, but when it gets to the point that you have to leave matches so often that it starts triggering bans then you really need to rethink your play time. Why not stop playing 1 game earlier if you have to go make dinner or get ready for work / school? If you get invited by a friend into a match, why not wait a few more minutes and then back out or let them start a match and you join after yours? If it’s going to save you a DNF on your service record I honestly don’t see what’s wrong with doing that

My problem isn’t because I leave games, I get kicked out for my fire team leaving that I was never on in the first place. I just need to know who to talk to or something because I really want to play my game. I never quit games! No matter the circumstances, I only need help fixing this issue.

850

343

I just got a time ban from matchmaking for quitting. Here’s the thing. I didn’t quit. I got removed from the game with an error saying “Your fireteam status has changed.”
I get this error on occasion when searching for a match, and have now been removed from a game in progress because of this error. I’m playing FFA. There is no one in my ‘Fireteam’ but me, so how can it change? Why am I being penalized for something that I’m not even doing?

851

I have been getting kicked out of the servers all day, and I get banned for over 16 minutes. Can you please fix!!!

852

> 2533275020234380;848:
> > 2533274795123910;830:
> > > 2533275020234380;822:
> > > I keep getting kicked out of games saying that my fire team has left and I’m not in a fire team! I even got banned earlier because if this problem and I never quit games, what the hell is going on? It’s making me so mad!
> >
> >
> > I think I’ve had similar issues.
> > Have you done the port forwarding and is the NAT open, or alternatively, is the xbox in a DMZ or otherwise bypassing the NAT?
> >
> > Another issue I had was that the port in the router I used the cable was different than the others in that it was made to bypass NAT entirely, allowing a direct connection to the internet for the device plugged in. Meant for IP TV and so forth.
> >
> > My problem is that I can’t use a wire connection because the xbox thinks it’s not connected to XBL, when it is.
> >
> >
> >
> >
> > > 2535453668796193;824:
> > >
>
>
> I’m not 100% sure what that all means, but I’m using a wifi connection, I’m not sure what my NAT type is currently, but why would that have anything to do with it?

Port forwarding means opening ports on the router for specific purposes.
There are some 65 000 different ports available, and different applications use different ones.
XBL for instance use a specific set of ports. In order to make sure that XBL can use them properly, you port forward manually.

Ports

How to port forwardIf you’re using wireless, that can also cause issues. It’s a lot less stable than cable and easily disrupted.
If you can, you should use a wire / cable from your xbox to your router.

NAT is a security measure that essentially trade your Xbox IP to another while on the internet, that’s a short simple explanation of it. This can also cause issues when gaming. If you game, your NAT should be open, meaning direct access to the internet for your Xbox.

There are different ways to still have a medium to strict NAT setting and bypass that for the Xbox, usually called DMZ or Bypass.
Depends on your router and its settings.

These may or may not be the cause of your problems. It is however advisable to look into it and optimize your router and set up to minimize network problems that can hinder your gaming.

853

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> > > > > > > > > !
> > > > > >
> > > > > >
> > > > > > !
> >
> >
> > i am not here to debate you about laws and to make you understand the differences between laws and norms, but i want to underline that law is not customizable…
> > Microsoft is using a different approach marketing with its customers, they are using the so called “relationship marketing”… i bought black ops 3 titanfall, fifa 16 ghost, need for speed, battlefront… from the microsoft store and no one of those compagnies are using that ban -Yoink-… and i’ve never had to ask for a refund because they all worked pretty nice, there is more much freedom,
> > The xbox support told me that they make refunds only in some cases, i can notice that they don’t care about you banning -Yoink-.
> > I want to underline that halo 5 doesn’t deserve those norms, i mean the banning -Yoink-, because it’s not a very nice game, better to say it’s not the best.
> > I will not reply again to your arrogant comments… and enjoy halo 5, remember that in the next halo you’ll see that less people will buy it !
>
>
> You’re the one who brought up Italian law, norms were never part of the discussion. No, law is not customizable, you interpret it, that and laws can be bypassed by law abiding contracts, like the ToU you signed, which essentially is another “law”.
>
> I do not care what those games do and how they handle their quitters and disconnectors.
>
> Of course support does not refund a game you’ve been banned from, your rights were revoked momentarily for breaching the rules as stated in the contract you signed that allow them to revoke your rights. Also, if I’m not mistaken, when you buy a digital version of the game, even DLC, it tells you that there are no refunds.
>
> I don’t need you to respond either way, I know you’ve read my response anyway. Human curiosity is very predictable, I know from my own experience.
>
> Oh, I personally have no problems if Halo sell less if it means there are less players who can’t be bothered to finish what they’ve started, have poor time management or such busy lives they only have time to start matches and not really finish them.

also to add on the reason the other games you mention dont ban is because the have JIP and are a more casual game overal, while yes there are e sports for COD and games can be competitive in nature due to having winners and losers, the games are not set up on equal starting grounds and arenas such as halo. anyone remember quick scoping? how is that equal in any way or form? you would have a guy with a sniper just spin around jumping getting head shots due to it. thats not competitve thats garbage. that is one thing i enjoy about halo it has equal starts and it is more rewarding to get a kill then it is in other games that lack true competitive intentions

854

> 2533274817408735;844:
> > 2535466504756946;840:
> > 343i,
> >
> > THE BANHAMMER NEEDS TO BE REMOVED ENTIRELY. Why force a player to play a match that they either can’t finish because of life’s disruptions, or simply don’t want to because they’re getting annihilated by the opposing team? People will ALWAYS quit, no matter what you do to them. THEY WILL ALWAYS QUIT. Stop wasting time and resources banning them, and just let them quit. You can’t force a player to do something that they really don’t want to do, it’s actually wrong of you to do that if you really think about it. These are PAYING CUSTOMERS. They paid for your product, and you’re banning them from doing the thing they PAID YOU to do. You’re essentially robbing them. Let them quit, absolutely no one should be banned from playing a game THEY -Yoinking!- PAID FOR. In order to discourage players from quiting, why not simply demote them? Give 'em a huge drop on their rank, that’s why people quit anyway - they don’t want their rank to drop. Banning them only pushes your fanbase away (quite literally). A player will only go through so many in-game -Yoink- whoopings before they decide, “-Yoink- this, I’m done.”. And after a few rage quits resulting in increasingly lengthy bans, they’ll start to think, “Man, -Yoink- this, I get my -Yoink- kicked every time I come on here, that’s no fun at all! And I can’t quit because then I get banned for several hours, and that’s even less fun! It seems to me that every time I play this game, all I get is stressed out and frustrated, and that’s definitely not why I pay $60 for videogames. This sucks, I can’t even play what I paid for. I think this was a waste of money”. And so players will start to leave, and they might even stay gone when you push your next installment out - remembering how unenjoyable your previous product was. IT IS NO EXAGGERATION WHEN I SAY THAT THE BANHAMMER INFURIATES PLAYERS TO SUCH A DEGREE THAT THEY WILL LEAVE THE FRANCHISE, AND STAY GONE. So PLEASE, remove the banhammer altogether, and instead demote quiters for quiting. Cause they’re always gonna quit, and you know what? They have a right to do so, they paid for the damn game. No one should be banned, it absolutely BLOWS.
> >
> > Thanks for your time 343i, and despite the tone of this message, I actually love what you’re doing with the Halo franchise (except the banhammer), and you can expect for me to continue supporting you guys for a looong time (yes, even if you don’t remove the banhammer). I’m angry because I care <3
> > A true fan, JAAS12
>
>
> Like with another person, you seem to misunderstand the nature of the transaction you made when purchasing the game. You don’t own the game outright; you own a license to play the game. And that license comes with rules and conditions, such as “don’t copy and distribute this game”, and “343i can deny service for any reason”, yada yada. Also included in those rules is the terms for banning. It says right on the playlists that quitting, idling, and betraying can get you banned. So if you do those things, you run the risk of suffering consequences. It’s not hidden, it’s in plain sight. You choose to continue quitting, you can’t be surprised when you get banned. The idea behind the banhammer is to hold players accountable for online interactions, and make it the best multiplayer experience for everyone. Quitters, betrayers, and idlers ruin the multiplayer experience for others, and so banning them is a way to both inform bad players to change their ways and to get rid of those bad apples for a time. 343i isn’t forcing anyone to do anything; the ability to quit is right there. SImilar to how the law cannot force you not to commit crimes. But when you do commit crimes, you go to jail. Think of quitting as a video game crime and the banhammer as video game jail.

No sir, I understand that a person is purchasing the rights to use 343i’s product, not outright ownership of the product. And be that as it may, it doesn’t void my argument in any way. Customers have paid to use this product, and the banhammer does not allow them to do that. The banhammer is attempting to combat an inevitability. And as is very apparent, it is failing massively. I argue that people will quit no matter what you do to them, so why run the risk of pushing away a sizeable portion of your fanbase, when you can simply demote them to discourage quiting, or come up with another solution that doesn’t involve outright alienation of paying customers? Because the truth is that players don’t care if they’re paying for permission to use the game, or paying for ownership of the game. All they care about is that they paid to play, and the banhammer doesn’t allow them to do that for doing something that everyone, at some point or another, does. If 343i doesn’t want to lose this very sizeable portion of their fanbase, they should get rid of the banhammer altogether, and demote players for quiting, or come up with another solution that, as I said before, doesn’t involve alienation of paying customers.

855

> 2535466504756946;854:
> > 2533274817408735;844:
> > > 2535466504756946;840:
> > > 343i,
> > >
> > > THE BANHAMMER NEEDS TO BE REMOVED ENTIRELY. Why force a player to play a match that they either can’t finish because of life’s disruptions, or simply don’t want to because they’re getting annihilated by the opposing team? People will ALWAYS quit, no matter what you do to them. THEY WILL ALWAYS QUIT. Stop wasting time and resources banning them, and just let them quit. You can’t force a player to do something that they really don’t want to do, it’s actually wrong of you to do that if you really think about it. These are PAYING CUSTOMERS. They paid for your product, and you’re banning them from doing the thing they PAID YOU to do. You’re essentially robbing them. Let them quit, absolutely no one should be banned from playing a game THEY -Yoinking!- PAID FOR. In order to discourage players from quiting, why not simply demote them? Give 'em a huge drop on their rank, that’s why people quit anyway - they don’t want their rank to drop. Banning them only pushes your fanbase away (quite literally). A player will only go through so many in-game -Yoink- whoopings before they decide, “-Yoink- this, I’m done.”. And after a few rage quits resulting in increasingly lengthy bans, they’ll start to think, “Man, -Yoink- this, I get my -Yoink- kicked every time I come on here, that’s no fun at all! And I can’t quit because then I get banned for several hours, and that’s even less fun! It seems to me that every time I play this game, all I get is stressed out and frustrated, and that’s definitely not why I pay $60 for videogames. This sucks, I can’t even play what I paid for. I think this was a waste of money”. And so players will start to leave, and they might even stay gone when you push your next installment out - remembering how unenjoyable your previous product was. IT IS NO EXAGGERATION WHEN I SAY THAT THE BANHAMMER INFURIATES PLAYERS TO SUCH A DEGREE THAT THEY WILL LEAVE THE FRANCHISE, AND STAY GONE. So PLEASE, remove the banhammer altogether, and instead demote quiters for quiting. Cause they’re always gonna quit, and you know what? They have a right to do so, they paid for the damn game. No one should be banned, it absolutely BLOWS.
> > >
> > > Thanks for your time 343i, and despite the tone of this message, I actually love what you’re doing with the Halo franchise (except the banhammer), and you can expect for me to continue supporting you guys for a looong time (yes, even if you don’t remove the banhammer). I’m angry because I care <3
> > > A true fan, JAAS12
> >
> >
> > Like with another person, you seem to misunderstand the nature of the transaction you made when purchasing the game. You don’t own the game outright; you own a license to play the game. And that license comes with rules and conditions, such as “don’t copy and distribute this game”, and “343i can deny service for any reason”, yada yada. Also included in those rules is the terms for banning. It says right on the playlists that quitting, idling, and betraying can get you banned. So if you do those things, you run the risk of suffering consequences. It’s not hidden, it’s in plain sight. You choose to continue quitting, you can’t be surprised when you get banned. The idea behind the banhammer is to hold players accountable for online interactions, and make it the best multiplayer experience for everyone. Quitters, betrayers, and idlers ruin the multiplayer experience for others, and so banning them is a way to both inform bad players to change their ways and to get rid of those bad apples for a time. 343i isn’t forcing anyone to do anything; the ability to quit is right there. SImilar to how the law cannot force you not to commit crimes. But when you do commit crimes, you go to jail. Think of quitting as a video game crime and the banhammer as video game jail.
>
>
> No sir, I understand that a person is purchasing the rights to use 343i’s product, not outright ownership of the product. And be that as it may, it doesn’t void my argument in any way. Customers have paid to use this product, and the banhammer does not allow them to do that. The banhammer is attempting to combat an inevitability. And as is very apparent, it is failing massively. I argue that people will quit no matter what you do to them, so why run the risk of pushing away a sizeable portion of your fanbase, when you can simply demote them to discourage quiting, or come up with another solution that doesn’t involve outright alienation of paying customers? Because the truth is that players don’t care if they’re paying for permission to use the game, or paying for ownership of the game. All they care about is that they paid to play, and the banhammer doesn’t allow them to do that for doing something that everyone, at some point or another, does. If 343i doesn’t want to lose this very sizeable portion of their fanbase, they should get rid of the banhammer altogether, and demote players for quiting, or come up with another solution that, as I said before, doesn’t involve alienation of paying customers.

Paid to play under certain rules/conditions. You go to a movie theater and pay to see a movie; if you disrupt other people’s experience and get ejected from the theater, you don’t get a refund. Same principle in games.
As for your ideas to replace the banhammer, quitting already does contribute to losing rank. Other solutions may be viable and could be explored in the future. But those sorts of things would waste more time/resources than just temp banning quitters. And you say yourself that quitters will never stop, so even other methods won’t get rid of it 100%. Banning is probably the worst kind of punishment that can be dished out (and the easiest), so it probably remains the most effective way of deterring quitters, even if it doesn’t work on everyone.

856

Got banned from Arena because of Griffball, and because of that i accidentally betrayal my teammate because sometimes they get in my way after 3 betrayal i got boosted and again happens twice in few matches later and boom banned…And the next day i played griffball something was glicthes causing us spawn outside of the map and died 3 in a row because of spawning out of the map and go boost out because i killed myself on purpose but i didn’t then boom banned again! The next day i was playing griffball and my xbox automatic shut down on it own and i turned back on and played Griffball with my friend and some guy accidentally killed both of us twice in a row and we both dismissed them to keep him in game but guess what? He boosted me out and boom got banned and this time it is 6hr of cooling down.
Please fix this issues of betrayal system on griffball. I really love griffball :frowning:

857

I accidentally betrayed a couple of people in Grifball, which as a result booted me. It wasn’t on purpose as the people deliberately jumped in front of me as I was killing the other player on the enemy team. A couple days ago this also happened after one accidental kill as I was sword lunging at the bomb carrier who was jumping into the plate. The enemy scored, and I got kicked by a trigger happy troll on purpose. My resulting ban was 10 minutes, and now it’s 20 minutes for this one that just occurred. I initially wanted to play a match tonight and then practice my SWAT skills, which now I have no motivation to play Arena at all due to this little issue.
The ban I received two days ago was my first match of Arena in three weeks or so, and I got booted first time by that accidental kill intercepting the bomb carrier.

I understand the system recognizes unusual patterns and such, but no pattern can exist if you have taken a long hiatus from playing the game and are just getting started on a warmup match. This is flawed and unfair. Since the system now has a “reputation” and file history of my past betrayals which hardly happen, I now suffer the fate of being banned for hours, when realistically it’s other players being oblivious and running into me on purpose right as I swing a hammer or sword. I will note I stay away from players in Grifball usually on my team, they usually sprint up to me or jump over me last minute. I’m getting banned on purpose for NO reason at all!
I shouldn’t be suffering a negative reputation of bans for doing nothing wrong. It’s not like I’m deliberately running around killing my teammates as some do and get away with.

No player should at that rate. I am a player of Halo for years now and I have had a very stable reputation for not getting bans or anything of the sort. I think the betrayal system should be upped a bit. I’ve been betrayed tons of times and never have had the option to boot someone, but so help me if I accidentally hit someone with a sword or hammer, I get mega ban penalties? That’s not even right.

The boot kill limit should be placed at 10 or fifteen or something of that nature.Honestly, I much rather have had it removed in Grifball altogether. Or a system that recognizes continuous large amounts of betrayals in a very short period of time so people boot only then. I’m far too used to playing Halo: Reach and Halo 4’s Grifball when players are getting betrayed left or right in the heat of fighting when people get too close to each other. I try to stay far from others but people get close to me on purpose, which is why the whole concept of the boot system needs a change to combat that, so players who aren’t doing anything on purpose don’t get into trouble while trolls scoot along kicking people for the Hell of it.

858

I received a ban a month back that lasted for 40 mins. I could still play 5 when the limit was up. Now the last multiplayer game I played was on the 19th. When I hopped onto 5 today, I noticed I couldn’t play multiplayer because of this: “At least one player in your fireteam is not permitted to play multiplayer games”
Wth, 343? What did I even do to be barred from playing any multiplayer games now? Enforcement says I have a clean a record, so what gives?

859

> 2533274924902070;858:
> I received a ban a month back that lasted for 40 mins. I could still play 5 when the limit was up. Now the last multiplayer game I played was on the 19th. When I hopped onto 5 today, I noticed I couldn’t play multiplayer because of this: “At least one player in your fireteam is not permitted to play multiplayer games”
>
> Wth, 343? What did I even do be barred from playing any multiplayer games now? Enforcement says I have a clean a record, so what gives?

Odd indeed.
Does it say exactly that which you quoted?

What’s your setup for internet connection?
Port forwarded?
Open NAT?
Cable instead of wireless?
Firewall setting changed on the router?

Has there been any changes to your internet connectivity since you last played? If so, what kind of changes?

I for one get told I’m not connected to XBL in games even though I can browse the dashboard and chat with friends in a party if I plug in a cable in my X1. I have yet to find a solution to the problem.

860

> 2535466504756946;854:
> > 2533274817408735;844:
> > > 2535466504756946;840:
> > > 343i,
> > >
> > > THE BANHAMMER NEEDS TO BE REMOVED ENTIRELY. Why force a player to play a match that they either can’t finish because of life’s disruptions, or simply don’t want to because they’re getting annihilated by the opposing team? People will ALWAYS quit, no matter what you do to them. THEY WILL ALWAYS QUIT. Stop wasting time and resources banning them, and just let them quit. You can’t force a player to do something that they really don’t want to do, it’s actually wrong of you to do that if you really think about it. These are PAYING CUSTOMERS. They paid for your product, and you’re banning them from doing the thing they PAID YOU to do. You’re essentially robbing them. Let them quit, absolutely no one should be banned from playing a game THEY -Yoinking!- PAID FOR. In order to discourage players from quiting, why not simply demote them? Give 'em a huge drop on their rank, that’s why people quit anyway - they don’t want their rank to drop. Banning them only pushes your fanbase away (quite literally). A player will only go through so many in-game -Yoink- whoopings before they decide, “-Yoink- this, I’m done.”. And after a few rage quits resulting in increasingly lengthy bans, they’ll start to think, “Man, -Yoink- this, I get my -Yoink- kicked every time I come on here, that’s no fun at all! And I can’t quit because then I get banned for several hours, and that’s even less fun! It seems to me that every time I play this game, all I get is stressed out and frustrated, and that’s definitely not why I pay $60 for videogames. This sucks, I can’t even play what I paid for. I think this was a waste of money”. And so players will start to leave, and they might even stay gone when you push your next installment out - remembering how unenjoyable your previous product was. IT IS NO EXAGGERATION WHEN I SAY THAT THE BANHAMMER INFURIATES PLAYERS TO SUCH A DEGREE THAT THEY WILL LEAVE THE FRANCHISE, AND STAY GONE. So PLEASE, remove the banhammer altogether, and instead demote quiters for quiting. Cause they’re always gonna quit, and you know what? They have a right to do so, they paid for the damn game. No one should be banned, it absolutely BLOWS.
> > >
> > > Thanks for your time 343i, and despite the tone of this message, I actually love what you’re doing with the Halo franchise (except the banhammer), and you can expect for me to continue supporting you guys for a looong time (yes, even if you don’t remove the banhammer). I’m angry because I care <3
> > > A true fan, JAAS12
> >
> >
> > Like with another person, you seem to misunderstand the nature of the transaction you made when purchasing the game. You don’t own the game outright; you own a license to play the game. And that license comes with rules and conditions, such as “don’t copy and distribute this game”, and “343i can deny service for any reason”, yada yada. Also included in those rules is the terms for banning. It says right on the playlists that quitting, idling, and betraying can get you banned. So if you do those things, you run the risk of suffering consequences. It’s not hidden, it’s in plain sight. You choose to continue quitting, you can’t be surprised when you get banned. The idea behind the banhammer is to hold players accountable for online interactions, and make it the best multiplayer experience for everyone. Quitters, betrayers, and idlers ruin the multiplayer experience for others, and so banning them is a way to both inform bad players to change their ways and to get rid of those bad apples for a time. 343i isn’t forcing anyone to do anything; the ability to quit is right there. SImilar to how the law cannot force you not to commit crimes. But when you do commit crimes, you go to jail. Think of quitting as a video game crime and the banhammer as video game jail.
>
>
> No sir, I understand that a person is purchasing the rights to use 343i’s product, not outright ownership of the product. And be that as it may, it doesn’t void my argument in any way. Customers have paid to use this product, and the banhammer does not allow them to do that. The banhammer is attempting to combat an inevitability. And as is very apparent, it is failing massively. I argue that people will quit no matter what you do to them, so why run the risk of pushing away a sizeable portion of your fanbase, when you can simply demote them to discourage quiting, or come up with another solution that doesn’t involve outright alienation of paying customers? Because the truth is that players don’t care if they’re paying for permission to use the game, or paying for ownership of the game. All they care about is that they paid to play, and the banhammer doesn’t allow them to do that for doing something that everyone, at some point or another, does. If 343i doesn’t want to lose this very sizeable portion of their fanbase, they should get rid of the banhammer altogether, and demote players for quiting, or come up with another solution that, as I said before, doesn’t involve alienation of paying customers.

What I’d like to see is that anyone qualifying for a ban, should be flagged and then matched against other flagged players for a set amount of games, without rewards and stat tracking.

861

> 2533274795123910;859:
> > 2533274924902070;858:
> > I received a ban a month back that lasted for 40 mins. I could still play 5 when the limit was up. Now the last multiplayer game I played was on the 19th. When I hopped onto 5 today, I noticed I couldn’t play multiplayer because of this: “At least one player in your fireteam is not permitted to play multiplayer games”
> >
> > Wth, 343? What did I even do be barred from playing any multiplayer games now? Enforcement says I have a clean a record, so what gives?
>
>
> Odd indeed.
> Does it say exactly that which you quoted?
>
> What’s your setup for internet connection?
> Port forwarded?
> Open NAT?
> Cable instead of wireless?
> Firewall setting changed on the router?
>
> Has there been any changes to your internet connectivity since you last played? If so, what kind of changes?
>
> I for one get told I’m not connected to XBL in games even though I can browse the dashboard and chat with friends in a party if I plug in a cable in my X1. I have yet to find a solution to the problem.

It says exactly that. My internet connectivity hasn’t changed at all. I could play MCC multiplayer just fine, but Guardians is a big no-no.

862

I kept disconnecting from games. Eventually, I was banned for 3 minutes and 57 seconds. I never quit games. I have a wired internet connection, the most effective type of connection. I think my console is the problem since I disconnect from games when I play Battlefield 4 as well. What happened to Microsoft after they made the Xbox 360? Something in the company must have changed. If there are faulty servers used for Halo 5, they will make the connection issue worse. I could sell my Xbox One for a third one (the time period for returning it expired), but I will not know if the console I get will not have any connection issues or other types of issues. I might have to stop playing video games online on the Xbox One. I wish I could play Halo 5 without any issues because Halo is my favorite video game series. I know some people will miss me.

863

> 2533274810569243;862:
> I kept disconnecting from games. Eventually, I was banned for 3 minutes and 57 seconds. I never quit games. I have a wired internet connection, the most effective type of connection. I think my console is the problem since I disconnect from games when I play Battlefield 4 as well. What happened to Microsoft after they made the Xbox 360? Something in the company must have changed. If there are faulty servers used for Halo 5, they will make the connection issue worse. I could sell my Xbox One for a third one (the time period for returning it expired), but I will not know if the console I get will not have any connection issues or other types of issues. I might have to stop playing video games online on the Xbox One. I wish I could play Halo 5 without any issues because Halo is my favorite video game series. I know some people will miss me.

The problem is likely with your connection to Halo’s servers. Perhaps you need to stabilize your connection. Look into port forwarding and other techniques to optimize your internet connection for gaming.