> 2533274839818445;5447:
> > 2533274816270525;5446:
> > Listen i really did get banned from lagging out and not only that but for two weeks!! Please check my game history i swear i do not desearve to be banned like this. I live in an area were we cant get good internet and it frequently has been disconnecting recently! I have been a dedicated halo player for a long time and never done anything that should result in this kind of punishment! I mean im lvl 150 why would i leave games now all of a sudden. So pleae look at my informatin and lift my ban. Ive been grinding halo every day just to try and make champ on the ranking system and loseing rank every time i lagg out and lose rank is plenty enough punishment dont you think? This two week banned is way too much please dont let this go threw i know you all will do the right thing. If anything shorten the ban to like 3 days but half a month is horrible! Ima miss out on btb ranked playlist at this rate :āo
>
> Checking the ban logs, same thing as the last question. The system didnāt ban you for idling, it banned you for joining a fireteam with a deranker and getting a super easy match out of it, ruining the game for those player who should not have played against your Fireteam.
>
> Your friend had thrown near 20 matches.
>
> Again, if you party with a player who has deranked, thus getting everyone easy matches against noobs, you will all be banned.
No wait! That bronze player that joined my lobby? That was not my friend! And is not on my friends list! He was a guy who joined us and after like two matches i kicked him! and if i got banned why didnt my actual two friends that were with me get banned? Because im party leader when someone intentionally joins then im the only one who suffers? Wilst this guy gets on other accounts probably and continues to play halo. Listen i am super sorry that this has happened but sometimes your machine that bans people is wrong simply because it doesnt understand the full situation of what happened! if anything please just lower the timer on the ban hammer that was given to me since im only a bystander in this 14 days is completely atrocious, and i never had any intentions of boosting my rank. Im literally just playing halo! And thank you for taking the time to check out my information for me I know itās your job but itās important that you do this for people like us
> 2533274816270525;5448:
> > 2533274839818445;5447:
> > > 2533274816270525;5446:
> > > Listen i really did get banned from lagging out and not only that but for two weeks!! Please check my game history i swear i do not desearve to be banned like this. I live in an area were we cant get good internet and it frequently has been disconnecting recently! I have been a dedicated halo player for a long time and never done anything that should result in this kind of punishment! I mean im lvl 150 why would i leave games now all of a sudden. So pleae look at my informatin and lift my ban. Ive been grinding halo every day just to try and make champ on the ranking system and loseing rank every time i lagg out and lose rank is plenty enough punishment dont you think? This two week banned is way too much please dont let this go threw i know you all will do the right thing. If anything shorten the ban to like 3 days but half a month is horrible! Ima miss out on btb ranked playlist at this rate :āo
> >
> > Checking the ban logs, same thing as the last question. The system didnāt ban you for idling, it banned you for joining a fireteam with a deranker and getting a super easy match out of it, ruining the game for those player who should not have played against your Fireteam.
> >
> > Your friend had thrown near 20 matches.
> >
> > Again, if you party with a player who has deranked, thus getting everyone easy matches against noobs, you will all be banned.
>
> No wait! That bronze player that joined my lobby? That was not my friend! And is not on my friends list! He was a guy who joined us and after like two matches i kicked him! and if i got banned why didnt my actual two friends that were with me get banned? Because im party leader when someone intentionally joins then im the only one who suffers? Wilst this guy gets on other accounts probably and continues to play halo. Listen i am super sorry that this has happened but sometimes your machine that bans people is wrong simply because it doesnt understand the full situation of what happened! if anything please just lower the timer on the ban hammer that was given to me since im only a bystander in this 14 days is completely atrocious, and i never had any intentions of boosting my rank. Im literally just playing halo! And thank you for taking the time to check out my information for me I know itās your job but itās important that you do this for people like us
The circumstances donāt matter around this type of ban. Anyone can say, āOh heās not really my friend,ā unfortunately you are still just as culpable.
As to why your friends werenāt banned, I see two others in your party besides the deranker for the match resulting in the ban. One of them was banned yesterday at the same time as you, the other was banned today. The banning system sometimes picks up bans in different cycles, but generally catches them all.
Not regarding my last two posts. I believe that if someone is willing to actually take the time to log on to the website and defend themselves over a ban that they should be at least given a chance of a warning and not just insta banned. When we come on this website to defend ourselves we end up learning as the reason to why we got banned and will most likely never allow the same thing to occur again showing that weve already learned our lessons without the need of ruining the ability for us to play. P****eople who take the time to learn from there mistakes deserve a second chance! So please consider this in the future!
Apparently I have been banned and I have no idea why. It just says banned for 2 weeks. How do I find out?
Also - There was no prewarning - it just went from everything working fine to banned for 2 weeks. Iāve seen things saying it increases the penalty but it literally went from working to 2 week ban. I played one game yesterday with a person on my friends list and then my session hung and I was getting dashes on the screen when I tried to see stats - that lasted for an hour or so until I rebooted. I also got a message yesterday saying that halo was down. It came and went after a reboot. No one else used my console yesterday.
Couple other notes - I had a friend invite to a party - played one game and the dashes in the stats started. Party was messed up after that - sent several invites back to person I was playing with but it looked like their session was hung.
Sometime later I got a message removed from party - checked friend status - still clocking. I think I did a restart after a while on the consoled - dashes went away. Then idled without playing for a while - console shut down due to inactivity. On start got message halo servers were down - tried several times. Then did another reboot. Halo server problem gone after that.
I quit intentionally due to an emergency (phone call) once. Quit a few other times - not first but after two or more players quit - seems a waste of time for everyone to stick around for a four on two or four on one game - thatās not what I would call a game or challenge of any kind. I play quite a bit with 3 or two players, sometimes when I am the only one left but to continue, the score generally needs to be not down by 15 or so.
Checking my history I see some dnfās but as I said one I had to leave for a call and I donāt have reason to believe I quit anything else before 2 or more other players quit. No reason to think Iām any kind of chronic quitter - Iāve been playing Halo for 12 years now. Read the message - intentionally trying to ruin things - Thatās an easy one - intentional to me means if I have an issue
The system tells me what it is
The system provides access to data that tells me whether Iām getting better or worse.
The escalation is gradual
Good behavior is rewarded.
I ignore all that and just pile drive everything into the ground anyway.
Thatās certainly not happening here.
I feel like Iām playing poker against a stacked deck - a bit like some form of automation is intentionally trying to ruin my experience for reasons it canāt explain.
> 2533274793880707;5451:
> Apparently I have been banned and I have no idea why. It just says banned for 2 weeks. How do I find out?
2 week bans are applied for matchmaking/rank manipulation. You can find more info here.
Back to my original question - this post provides inadequate detail and does not answer the question.
Unless āBecause and I canāt really explain why in a way that helps you avoid the problem in the futureā is a reasonable answer and it is not.
Iām in a support role - that post is a āfailā from a customer perspective.
Iām told I may have had someone in my party that was cheating - well - thatās a duh moment - if they are cheating - donāt let them join a party.
I mean really - who needs a drama queen - hire better programmers (Iām also in IT).
Iām still looking for an answer and this (ban) tool is literally wasting everyoneās time from my perspective.
<mark>This post has been edited by a moderator. Please do not bump.</mark>
*Original post. Click at your own discretion.
> 2533274817408735;5452:
> > 2533274793880707;5451:
> > Apparently I have been banned and I have no idea why. It just says banned for 2 weeks. How do I find out?
>
> 2 week bans are applied for matchmaking/rank manipulation. You can find more info here.
Told my wife I got banned for 2 weeks (Iām 57), she laughed - your kidding right? Nope - still no clue why. Somebody advised I was manipulating matchmaking/ranking. No reason to believe that based on what I read - Iām a gold 6, Iām usually gold something. According to my stats I win a bit more than I lose. No big changes there. Nothing obvious on dnf - does not seem to be anything anywhere that says dnf = 14 day suspension - Iāll have to check how many - at first glance some I finished looked like dnfs - no reason to think a disconnect happens at the end of a game - unless there is a keystroke entry that trips something like hitting b once the games over.
So apparently I have 14 days to keep asking what the reason was unless you can also get banned for asking whyā¦ - Anyone know what the monitoring turnaround time is for this thread by 343? Who has access to the ban flag database? Is there some reason for 343 not telling people what they were flagged for and their stats?
> 2533274793880707;5454:
> > 2533274817408735;5452:
> > > 2533274793880707;5451:
> > > Apparently I have been banned and I have no idea why. It just says banned for 2 weeks. How do I find out?
> >
> > 2 week bans are applied for matchmaking/rank manipulation. You can find more info here.
>
> Told my wife I got banned for 2 weeks (Iām 57), she laughed - your kidding right? Nope - still no clue why. Somebody advised I was manipulating matchmaking/ranking. No reason to believe that based on what I read - Iām a gold 6, Iām usually gold something. According to my stats I win a bit more than I lose. No big changes there. Nothing obvious on dnf - does not seem to be anything anywhere that says dnf = 14 day suspension - Iāll have to check how many - at first glance some I finished looked like dnfs - no reason to think a disconnect happens at the end of a game - unless there is a keystroke entry that trips something like hitting b once the games over.
>
> So apparently I have 14 days to keep asking what the reason was unless you can also get banned for asking whyā¦ - Anyone know what the monitoring turnaround time is for this thread by 343? Who has access to the ban flag database? Is there some reason for 343 not telling people what they were flagged for and their stats?
Unfortunately 343ās mind reading software is still in itās infancy and cannot tell if you intended to play with a de ranker or if it happened by accident. Until that program is perfected they will have to make assumptions and hand out bans based on the evidence they have at hand.
> 2533274802237072;5455:
> > 2533274793880707;5454:
> > > 2533274817408735;5452:
> > > > 2533274793880707;5451:
> > > > Apparently I have been banned and I have no idea why. It just says banned for 2 weeks. How do I find out?
> > >
> > > 2 week bans are applied for matchmaking/rank manipulation. You can find more info here.
> >
> > Told my wife I got banned for 2 weeks (Iām 57), she laughed - your kidding right? Nope - still no clue why. Somebody advised I was manipulating matchmaking/ranking. No reason to believe that based on what I read - Iām a gold 6, Iām usually gold something. According to my stats I win a bit more than I lose. No big changes there. Nothing obvious on dnf - does not seem to be anything anywhere that says dnf = 14 day suspension - Iāll have to check how many - at first glance some I finished looked like dnfs - no reason to think a disconnect happens at the end of a game - unless there is a keystroke entry that trips something like hitting b once the games over.
> >
> > So apparently I have 14 days to keep asking what the reason was unless you can also get banned for asking whyā¦ - Anyone know what the monitoring turnaround time is for this thread by 343? Who has access to the ban flag database? Is there some reason for 343 not telling people what they were flagged for and their stats?
>
> Unfortunately 343ās mind reading software is still in itās infancy and cannot tell if you intended to play with a de ranker or if it happened by accident. Until that program is perfected they will have to make assumptions and hand out bans based on the evidence they have at hand.
Yes, unfortunately if you party with a player who has played intentionally worse than they really are, it looks to the banning system like you are complicit in ruining the experience for the players that you play against. When this happens, you get a match significantly easier than it should be, and your opponents have a much worse experience than they should.
In the majority of cases, when this happens, itās a group of friends intentionally manipulating the matchmaking to get easier matches, which is a severe offense because the scope of the damage it causes. Itās also not one we give warning about because 99.999% of the time the players know exactly what they are doing.
> 2533274839818445;5456:
> > 2533274802237072;5455:
> > > 2533274793880707;5454:
> > > > 2533274817408735;5452:
> > > > > 2533274793880707;5451:
> > > > > Apparently I have been banned and I have no idea why. It just says banned for 2 weeks. How do I find out?
> > > >
> > > > 2 week bans are applied for matchmaking/rank manipulation. You can find more info here.
> > >
> > > Told my wife I got banned for 2 weeks (Iām 57), she laughed - your kidding right? Nope - still no clue why. Somebody advised I was manipulating matchmaking/ranking. No reason to believe that based on what I read - Iām a gold 6, Iām usually gold something. According to my stats I win a bit more than I lose. No big changes there. Nothing obvious on dnf - does not seem to be anything anywhere that says dnf = 14 day suspension - Iāll have to check how many - at first glance some I finished looked like dnfs - no reason to think a disconnect happens at the end of a game - unless there is a keystroke entry that trips something like hitting b once the games over.
> > >
> > > So apparently I have 14 days to keep asking what the reason was unless you can also get banned for asking whyā¦ - Anyone know what the monitoring turnaround time is for this thread by 343? Who has access to the ban flag database? Is there some reason for 343 not telling people what they were flagged for and their stats?
> >
> > Unfortunately 343ās mind reading software is still in itās infancy and cannot tell if you intended to play with a de ranker or if it happened by accident. Until that program is perfected they will have to make assumptions and hand out bans based on the evidence they have at hand.
>
> Yes, unfortunately if you party with a player who has played intentionally worse than they really are, it looks to the banning system like you are complicit in ruining the experience for the players that you play against. When this happens, you get a match significantly easier than it should be, and your opponents have a much worse experience than they should.
>
> In the majority of cases, when this happens, itās a group of friends intentionally manipulating the matchmaking to get easier matches, which is a severe offense because the scope of the damage it causes. Itās also not one we give warning about because 99.999% of the time the players know exactly what they are doing.
So Iām hearing this happens if I join a party (which - if I donāt personally know them and the system canāt tell me they are a risk before I join I donāt plan to do anymore - chalk it up to great idea but not a helpful feature until you can warn people before they join there might be a problem).
So if I donāt do any partyās and the system matches me with someone or a team of cheaters - I wonāt get tagged - correct? This is an important question.
I can say the person I played with was only there for one game because something got messed up - I was in their party but they were not in any of my matches after the first game and ultimately I got a message saying I had been dropped from the party after a few games. They also said they had been getting their butt kicked all day - which maybe translates to the system deciding someone was cheating.
Yah well sometimes you have to use a nerf account becuase the system wont match you up with anyone if you dont. If you looked to when i got banned it was like an hour in between matches before our so called friend was like i can jump on a lower account so we can get a match, bam! Insta que aaaand not only that both the macthes we played that night were against diamonds and champs anyways so no easy match was ever given! But naw how could we have known his account would be bronze one before we played with him when people wouldnt care to check the rank of someone they know before they play the match then bam the ban goes into effect! And alls we wanted was to play a match against our ranks of course and only did ever fight people our ranks but no your que system wont let us match late night games without nerfing our ranks alil. Now i admit all those games that guy threw to be bronze 1, totally bannable excuse, but my two friends and i who were just trying to get a match hurt no one and did no wrong! And further more you dont even need to reply 343 becuase i know you wont lift the bansā¦ i just want you to know how fed up i am with you guys and your supposable perfect banning system that bans for waaay too long When most people are accidental bystanderds in this! Who only just wanted to play this amazing game that you created for them! All ruined cuase your gods with all the power and banning indiscriminately, Like someone who overthrows a king and kills all of his family and all the friends of his family just so that they wonāt be overthrown. Banning is necessary but not for everyone associated, The lesson can be learned so much easier than that. :ā(,ā,ā and In life when things arenāt working people explore new ways to fix them without ill intent, like your matchmaking not giving us a game unless we lower our ranks. Should it be a bannable offense to try and quick fix something you guys havent been able to perfect yet? idk for sure but people will continue to do it as long as the matchmaking wont que and they will continusly get banned and hate you guys for not understanding with mercy afterword. Loseing you more and more loyal fans in the long run. i hope that by writing this doesnāt farther ban me, do not bully me pleaseā¦
I want to make sure my question gets answered clearly:
So if I stop using the party feature of this game (because it doesnāt meet my expectations for service levels) and the system (through itās matching algorithm whatever that may be) somehow matches me with a cheater or a team of cheaters (conclusion reached in the game I get matched with them in) - I wonāt ever get tagged/banned by association - correct?
This is an important question.
If you asked me whether I thought the person I played with cheated or I was being matched with cheaters I would go with the latter. There were a few games that were crazy lopsided and its rare for me to play and find Iām the only one left - 3 people left on my team is pretty common and I might see days where its 2 on 4 2-3 times at most. For those who keep complaining about people quitting it generally doesnāt matter - my goal is to outplay everyone on the other team (kda) and if the team wins, great! In one game I had a guy on my team beating on me for no particular reason I could think of other than maybe he wanted the power weapon (just run away 
). The other thing is that I was banned many hours after winning multiple games in a row and I think my last working game before being banned was at about 2-3am. Several hours passed and a new login happened before I got the message.
I still think someone should be looking at this to determine root cause. Was I partying with a de-ranker and was that the reason - yes - or no? If not what was the reason? I once had a telecom company tell me I had a bad modem in my house - it took about 3 months and signing up for business service to find out it was a bad switch port in a cabinet I was rotating through on a random basis 23 miles away. They swore up and down the entire time it was my problem - they also fixed it**.**
> 2533274793880707;5457:
> > 2533274839818445;5456:
> > > 2533274802237072;5455:
> > > > 2533274793880707;5454:
> > > > > 2533274817408735;5452:
> > > > > > 2533274793880707;5451:
> > > > > > Apparently I have been banned and I have no idea why. It just says banned for 2 weeks. How do I find out?
> > > > >
> > > > > 2 week bans are applied for matchmaking/rank manipulation. You can find more info here.
> > > >
> > > > Told my wife I got banned for 2 weeks (Iām 57), she laughed - your kidding right? Nope - still no clue why. Somebody advised I was manipulating matchmaking/ranking. No reason to believe that based on what I read - Iām a gold 6, Iām usually gold something. According to my stats I win a bit more than I lose. No big changes there. Nothing obvious on dnf - does not seem to be anything anywhere that says dnf = 14 day suspension - Iāll have to check how many - at first glance some I finished looked like dnfs - no reason to think a disconnect happens at the end of a game - unless there is a keystroke entry that trips something like hitting b once the games over.
> > > >
> > > > So apparently I have 14 days to keep asking what the reason was unless you can also get banned for asking whyā¦ - Anyone know what the monitoring turnaround time is for this thread by 343? Who has access to the ban flag database? Is there some reason for 343 not telling people what they were flagged for and their stats?
> > >
> > > Unfortunately 343ās mind reading software is still in itās infancy and cannot tell if you intended to play with a de ranker or if it happened by accident. Until that program is perfected they will have to make assumptions and hand out bans based on the evidence they have at hand.
> >
> > Yes, unfortunately if you party with a player who has played intentionally worse than they really are, it looks to the banning system like you are complicit in ruining the experience for the players that you play against. When this happens, you get a match significantly easier than it should be, and your opponents have a much worse experience than they should.
> >
> > In the majority of cases, when this happens, itās a group of friends intentionally manipulating the matchmaking to get easier matches, which is a severe offense because the scope of the damage it causes. Itās also not one we give warning about because 99.999% of the time the players know exactly what they are doing.
>
> So Iām hearing this happens if I join a party (which - if I donāt personally know them and the system canāt tell me they are a risk before I join I donāt plan to do anymore - chalk it up to great idea but not a helpful feature until you can warn people before they join there might be a problem).
>
> So if I donāt do any partyās and the system matches me with someone or a team of cheaters - I wonāt get tagged - correct? This is an important question.
>
> I can say the person I played with was only there for one game because something got messed up - I was in their party but they were not in any of my matches after the first game and ultimately I got a message saying I had been dropped from the party after a few games. They also said they had been getting their butt kicked all day - which maybe translates to the system deciding someone was cheating.
The ban system looks at Fireteam members, not teammates in this case.
> 2533274816270525;5458:
> Yah well sometimes you have to use a nerf account becuase the system wont match you up with anyone if you dont. If you looked to when i got banned it was like an hour in between matches before our so called friend was like i can jump on a lower account so we can get a match, bam! Insta que aaaand not only that both the macthes we played that night were against diamonds and champs anyways so no easy match was ever given! But naw how could we have known his account would be bronze one before we played with him when people wouldnt care to check the rank of someone they know before they play the match then bam the ban goes into effect! And alls we wanted was to play a match against our ranks of course and only did ever fight people our ranks but no your que system wont let us match late night games without nerfing our ranks alil. Now i admit all those games that guy threw to be bronze 1, totally bannable excuse, but my two friends and i who were just trying to get a match hurt no one and did no wrong! And further more you dont even need to reply 343 becuase i know you wont lift the bansā¦ i just want you to know how fed up i am with you guys and your supposable perfect banning system that bans for waaay too long When most people are accidental bystanderds in this! Who only just wanted to play this amazing game that you created for them! All ruined cuase your gods with all the power and banning indiscriminately, Like someone who overthrows a king and kills all of his family and all the friends of his family just so that they wonāt be overthrown. Banning is necessary but not for everyone associated, The lesson can be learned so much easier than that. :ā(,ā,ā and In life when things arenāt working people explore new ways to fix them without ill intent, like your matchmaking not giving us a game unless we lower our ranks. Should it be a bannable offense to try and quick fix something you guys havent been able to perfect yet? idk for sure but people will continue to do it as long as the matchmaking wont que and they will continusly get banned and hate you guys for not understanding with mercy afterword. Loseing you more and more loyal fans in the long run. i hope that by writing this doesnāt farther ban me, do not bully me pleaseā¦
Unfortunately, having someone party with you in order to get around long wait times will get you banned.
The long wait times are there because, especially in a full party, there arenāt any other good full parties for you to play against, or even groups of good solo players.
When you bring someone in to get you matches anyways in those situations, you are literally driving players out of the game. We measure this pretty closely and the amount of people a to4 like that drives away from the game in a single night is not worth letting the to4 play as they are.
If that is happening, it means there are no fair challengers around, and you would be better to drop the size of your party to play.
We know itās not ideal, and weāre discussing how to help that in the future, but for now, the best compromise is to make sure teams are fair.
> 2533274839818445;5460:
> > 2533274793880707;5457:
> > > 2533274839818445;5456:
> > > > 2533274802237072;5455:
> > > > > 2533274793880707;5454:
> > > > > > 2533274817408735;5452:
> > > > > > > 2533274793880707;5451:
> > > > > > > Apparently I have been banned and I have no idea why. It just says banned for 2 weeks. How do I find out?
> > > > > >
> > > > > > 2 week bans are applied for matchmaking/rank manipulation. You can find more info here.
> > > > >
> > > > > Told my wife I got banned for 2 weeks (Iām 57), she laughed - your kidding right? Nope - still no clue why. Somebody advised I was manipulating matchmaking/ranking. No reason to believe that based on what I read - Iām a gold 6, Iām usually gold something. According to my stats I win a bit more than I lose. No big changes there. Nothing obvious on dnf - does not seem to be anything anywhere that says dnf = 14 day suspension - Iāll have to check how many - at first glance some I finished looked like dnfs - no reason to think a disconnect happens at the end of a game - unless there is a keystroke entry that trips something like hitting b once the games over.
> > > > >
> > > > > So apparently I have 14 days to keep asking what the reason was unless you can also get banned for asking whyā¦ - Anyone know what the monitoring turnaround time is for this thread by 343? Who has access to the ban flag database? Is there some reason for 343 not telling people what they were flagged for and their stats?
> > > >
> > > > Unfortunately 343ās mind reading software is still in itās infancy and cannot tell if you intended to play with a de ranker or if it happened by accident. Until that program is perfected they will have to make assumptions and hand out bans based on the evidence they have at hand.
> > >
> > > Yes, unfortunately if you party with a player who has played intentionally worse than they really are, it looks to the banning system like you are complicit in ruining the experience for the players that you play against. When this happens, you get a match significantly easier than it should be, and your opponents have a much worse experience than they should.
> > >
> > > In the majority of cases, when this happens, itās a group of friends intentionally manipulating the matchmaking to get easier matches, which is a severe offense because the scope of the damage it causes. Itās also not one we give warning about because 99.999% of the time the players know exactly what they are doing.
> >
> > So Iām hearing this happens if I join a party (which - if I donāt personally know them and the system canāt tell me they are a risk before I join I donāt plan to do anymore - chalk it up to great idea but not a helpful feature until you can warn people before they join there might be a problem).
> >
> > So if I donāt do any partyās and the system matches me with someone or a team of cheaters - I wonāt get tagged - correct? This is an important question.
> >
> > I can say the person I played with was only there for one game because something got messed up - I was in their party but they were not in any of my matches after the first game and ultimately I got a message saying I had been dropped from the party after a few games. They also said they had been getting their butt kicked all day - which maybe translates to the system deciding someone was cheating.
>
> The ban system looks at Fireteam members, not teammates in this case.
Correct me if Iām wrong - Fireteam refers to players who invite others to join them in matching. Fireteam is not all of the people the game decides to put on my team in a match. What I want to avoid here if that is correct is forming or joining Halo Guardian Fireteams - until someone tells me Iām not going to get locked out by the system without telling me what happened and being told how to avoid it.
I hear people when they say - but we canāt tell if itās intentional, worse things could happen and we are doing the best we can. On the other hand if I tell my customers its really difficult, we canāt tell them whoās problem it was and we need them to sit there and wait until the timer expires - you know what happens - their gone in a heartbeat.
Think about it - eating at a restaurant, shopping at a store, maintaining your vehicle - this is the perspective 343 needs to have on problem solving. I know its a game - itās also a business and your taking money to provide a service.
I canāt imagine a problem so bad in my line of business that would result in customers being told theyāll just have to accept the shortcomings. This literally has to be a horrible problem - or the company has literally no perspective with regard to customer service (granted I know most players are young). Pass this along to Bonnie Ross please - I have not seen any way to contact her outside of this forum - which - is another problem - I think I actually have better ability to get in contact with Mark Zuckerberg or Jeff Bezos and from personal experience - if you tell Jeff there might be an issue - he has a staff of managers that donāt get to walk away until its fixed.
I got banned for killing a teammate who wouldnāt stop shooting me. 3 or the 4 people on the other team quit, and this guy just wouldnāt leave me alone. What kind of BS is that? I canāt even figure out who to complain to to get it lifted or to report the player.
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> I canāt even figure out who to complain to to get it lifted or to report the player.
You can report the player for Unsporting Behavior via Xbox Live.
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> > > > > > > > Apparently I have been banned and I have no idea why. It just says banned for 2 weeks. How do I find out?
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> > > > > > > 2 week bans are applied for matchmaking/rank manipulation. You can find more info here.
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> > > > > > Told my wife I got banned for 2 weeks (Iām 57), she laughed - your kidding right? Nope - still no clue why. Somebody advised I was manipulating matchmaking/ranking. No reason to believe that based on what I read - Iām a gold 6, Iām usually gold something. According to my stats I win a bit more than I lose. No big changes there. Nothing obvious on dnf - does not seem to be anything anywhere that says dnf = 14 day suspension - Iāll have to check how many - at first glance some I finished looked like dnfs - no reason to think a disconnect happens at the end of a game - unless there is a keystroke entry that trips something like hitting b once the games over.
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> > > > > > So apparently I have 14 days to keep asking what the reason was unless you can also get banned for asking whyā¦ - Anyone know what the monitoring turnaround time is for this thread by 343? Who has access to the ban flag database? Is there some reason for 343 not telling people what they were flagged for and their stats?
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> > > > > Unfortunately 343ās mind reading software is still in itās infancy and cannot tell if you intended to play with a de ranker or if it happened by accident. Until that program is perfected they will have to make assumptions and hand out bans based on the evidence they have at hand.
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> > > > Yes, unfortunately if you party with a player who has played intentionally worse than they really are, it looks to the banning system like you are complicit in ruining the experience for the players that you play against. When this happens, you get a match significantly easier than it should be, and your opponents have a much worse experience than they should.
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> > > > In the majority of cases, when this happens, itās a group of friends intentionally manipulating the matchmaking to get easier matches, which is a severe offense because the scope of the damage it causes. Itās also not one we give warning about because 99.999% of the time the players know exactly what they are doing.
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> > > So Iām hearing this happens if I join a party (which - if I donāt personally know them and the system canāt tell me they are a risk before I join I donāt plan to do anymore - chalk it up to great idea but not a helpful feature until you can warn people before they join there might be a problem).
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> > > So if I donāt do any partyās and the system matches me with someone or a team of cheaters - I wonāt get tagged - correct? This is an important question.
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> > > I can say the person I played with was only there for one game because something got messed up - I was in their party but they were not in any of my matches after the first game and ultimately I got a message saying I had been dropped from the party after a few games. They also said they had been getting their butt kicked all day - which maybe translates to the system deciding someone was cheating.
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> > The ban system looks at Fireteam members, not teammates in this case.
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> Correct me if Iām wrong - Fireteam refers to players who invite others to join them in matching. Fireteam is not all of the people the game decides to put on my team in a match. What I want to avoid here if that is correct is forming or joining Halo Guardian Fireteams - until someone tells me Iām not going to get locked out by the system without telling me what happened and being told how to avoid it.
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> I hear people when they say - but we canāt tell if itās intentional, worse things could happen and we are doing the best we can. On the other hand if I tell my customers its really difficult, we canāt tell them whoās problem it was and we need them to sit there and wait until the timer expires - you know what happens - their gone in a heartbeat.
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> Think about it - eating at a restaurant, shopping at a store, maintaining your vehicle - this is the perspective 343 needs to have on problem solving. I know its a game - itās also a business and your taking money to provide a service.
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> I canāt imagine a problem so bad in my line of business that would result in customers being told theyāll just have to accept the shortcomings. This literally has to be a horrible problem - or the company has literally no perspective with regard to customer service (granted I know most players are young). Pass this along to Bonnie Ross please - I have not seen any way to contact her outside of this forum - which - is another problem - I think I actually have better ability to get in contact with Mark Zuckerberg or Jeff Bezos and from personal experience - if you tell Jeff there might be an issue - he has a staff of managers that donāt get to walk away until its fixed.
Yes, Fireteams are when you intentionally party up with players before going into matchmaking. The ban system doesnāt look at the random players the game matched you with.
what is the maximum possible time length for a ban? ive been told that its 36 hours :v
Hi againā¦ , I was banned during more than 100 days , and yesterday was supposed be the last day of them , so here I am, can you explain me why I can not pass the main screen , it appears a notification , that said that there is problem connecting my user with Halo severās, Iām conscious that my ban is over because I can access with other accounts ( the ban was for the VPN address) . Except for my main.