> 2533274802237072;5164:
> > 2533274922816191;5162:
> > I was banned for connection reasons, my connection for everything else on the home internet was fine so not my issue, I would the three boosts that were wasted refunded back, I also want to make a complaint about not being able to make a complaint, can’t call, can’t email. Just gotta post a message I’m the hope that someday, somebody may read it. Also I had an appalling time dealing with Microsoft just to be sent here. Is really and customer service. Will not pay for re packs again. Had the Xbox 3 weeks, zero trust in halo now, had 360 for years no issue loved the game. Halo 5 been playing for 3 weeks. Just bitter taste in mouth. No confidence that anything will be done. No trust in developers. No excitement about playing the game again. All over such a small little matter. Sort yourself out and don’t blame your customers. I’ll remember this when your next game comes out. Will also remember the way Microsoft treated me when it comes to the new console.
>
> Just because your connection if fine for everything else does not mean it is fine for H5 as it is a bit pickier. It doesn’t like a wireless connection, your NAT needs to be open and your packet loss should be minimal.
> <p></p>
And I checked and my NAT is open
can you Pont me in the direction of the instructions of how to post please
how can I respond if there is no edit button?
i paid money for those boost. I don’t understand why I can’t get them back. I don’t understand why I am being refused the opportunity to speak to someone who works for the company I pay/paid money too. I don’t understand why I am not allowed to lodge a complaint and have it investigated.
I have already had to reset my Xbox. I have paid money for a service, Xbox gold, a game pass and reqs, yet if there is a problem then no one from Microsoft or Microsoft studios or 343 will give me the opportunity to raise the issue with them. After coming out of a two year deep depression struggling to leave the house I was so excited to upgrade my 360 to the One, 3-4 weeks I have it. All excitement gone. Have tried playing a couple of games and just can’t get into. I don’t understand why I simply cannot get the boosts back I paid for and make a complaint about how complicated, frustrating this whole situation is. I don’t understand this companies complete lack of empathy. It may seem like a small thing to some people but unfortunately not for me. Everyday is a struggle but I will not back down until I speak to an official person who works for this company and listens to my complaint.
i am not interested in raising my rank on here. I don’t even want to post anything but this appears to be my only outlet.
so a week later, no repsonse. What a joke of a company obviously don’t care about the customers who give them money.
> 2533274922816191;5168:
> > 2533274802237072;5164:
> > > 2533274922816191;5162:
> > > I was banned for connection reasons, my connection for everything else on the home internet was fine so not my issue, I would the three boosts that were wasted refunded back, I also want to make a complaint about not being able to make a complaint, can’t call, can’t email. Just gotta post a message I’m the hope that someday, somebody may read it. Also I had an appalling time dealing with Microsoft just to be sent here. Is really and customer service. Will not pay for re packs again. Had the Xbox 3 weeks, zero trust in halo now, had 360 for years no issue loved the game. Halo 5 been playing for 3 weeks. Just bitter taste in mouth. No confidence that anything will be done. No trust in developers. No excitement about playing the game again. All over such a small little matter. Sort yourself out and don’t blame your customers. I’ll remember this when your next game comes out. Will also remember the way Microsoft treated me when it comes to the new console.
> >
> > Just because your connection if fine for everything else does not mean it is fine for H5 as it is a bit pickier. It doesn’t like a wireless connection, your NAT needs to be open and your packet loss should be minimal.
> > <p></p>
>
> And I checked and my NAT is open
please refrain from posting multiple times in a row. You can edit your posts and respond to more than one person in a single post.
> 2533274922816191;5167:
> > 2533274802237072;5165:
> > > 2535465991668179;5161:
> > > What drives me nuts in the worst kind of way, is the algorithm will match terrible players with higher skilled players and they will cause the team a game. I’m talking the 3-21 kind of players. So if I’m in superfiesta and it’s 50-30 because of this one player, I’ll quit because you can’t have a sensible game like that, I’m not wasting my time to have my experienced ruined because the matching algorithm does a crap job balancing.
> > > And then I get banned for it.
> > > That player shouldn’t be playing with those players, it’s obvious.
> > > But everyone has to be included.
> > > So the bans will keep on coming and I’ll keep taking halo 5 out and play something else not 343i made while waiting.
> > >
> > > eventually I’ll learn to just huck halo 5 back in the case and leave it there till halo 6.
> > > /rant
> >
> > After looking at your most recent 5 dnf games, you were among the most negative at the time of quitting. A player can never improve by playing people of a lesser or equal skill level, stay in those games and try to learn something that will improve your game play and stop ruining the game experience for others by quitting.
> > <p></p>
>
>
>
> > 2533274802237072;5164:
> > > 2533274922816191;5162:
> > > I was banned for connection reasons, my connection for everything else on the home internet was fine so not my issue, I would the three boosts that were wasted refunded back, I also want to make a complaint about not being able to make a complaint, can’t call, can’t email. Just gotta post a message I’m the hope that someday, somebody may read it. Also I had an appalling time dealing with Microsoft just to be sent here. Is really and customer service. Will not pay for re packs again. Had the Xbox 3 weeks, zero trust in halo now, had 360 for years no issue loved the game. Halo 5 been playing for 3 weeks. Just bitter taste in mouth. No confidence that anything will be done. No trust in developers. No excitement about playing the game again. All over such a small little matter. Sort yourself out and don’t blame your customers. I’ll remember this when your next game comes out. Will also remember the way Microsoft treated me when it comes to the new console.
> >
> > Just because your connection if fine for everything else does not mean it is fine for H5 as it is a bit pickier. It doesn’t like a wireless connection, your NAT needs to be open and your packet loss should be minimal.
> > <p></p>
>
> But the connection issue wasn’t my fault, it took ages to sync my profile then booted my for a slow connection. All I want is my boosts back that were wasted when I was booted from 3 games I had just started, also I was booted for being inactive when I was running. That’s not my issue. The issue was the games severs. I don’t understand why I can’t make a complaint and get my boosts back. Why is something so simple so complicated to sort out.
A slow connection doesn’t necessarily mean speed, sometimes you can have so much packet loss or jitter that it will not communicate with the servers. From my time with H5, if you are booted by the servers or xbox live then it doesn’t show up as a dnf in your game history. The automated system that bans you cannot tell if you did it on purpose or not and I have never heard of boosts being returned. If you are running an ethernet connection to the xbox I would suggest doing a hard reset of your console and restarting your modem/router. What Hermit means is if you have the last post on the page, hit the edit button and add the needed info. Otherwise it looks like you are spamming posts to increase your forum rank.
My son got banned, now I can’t use my account. It doesn’t give me a time until the end of the ban. It only says I’m banned. Is this forever? How long does it last and how do I appeal it.
There should be a family account or log in that restricts what parts of the games the kids accounts can use so we can avoid issues for everyone. Also there should be an update emailing or texting us how many bad actions we or someone in our account commited, and warning us of the punishment for next offense. If I can see they are doing something wrong I can correct it. If they just arbitrarily ban me with no warning, I can’t prevent bad behavior, be it he accidentally signed in to my slayer which is too advanced for him, or anything else. Also family accounts in the same house should be able to share games. I have four kids, each one should have their own account and be able to share whatever I purchase. It’s stupid to stop everyone from playing because the dumb one made a mistake.
> 2535452554650412;5171:
> My son got banned, now I can’t use my account. It doesn’t give me a time until the end of the ban. It only says I’m banned. Is this forever? How long does it last and how do I appeal it.
>
> There should be a family account or log in that restricts what parts of the games the kids accounts can use so we can avoid issues for everyone. Also there should be an update emailing or texting us how many bad actions we or someone in our account commited, and warning us of the punishment for next offense. If I can see they are doing something wrong I can correct it. If they just arbitrarily ban me with no warning, I can’t prevent bad behavior, be it he accidentally signed in to my slayer which is too advanced for him, or anything else. Also family accounts in the same house should be able to share games. I have four kids, each one should have their own account and be able to share whatever I purchase. It’s stupid to stop everyone from playing because the dumb one made a mistake.
Unfortunately you only get the ban length on the initial ban message, but I fairly certain it isn’t forever. usually a few minutes to a few hours in extreme cases. Looking at the dnf’s in your game history it looks like someone was idling (Not playing) in the last few. As to family accounts, if they allowed that then a banned player could just simply get around a ban by logging in another account.
I was banned after killing myself 3 times. I had no teammates because it was a 1v4 in ranked slayer where I had only one teammate who quit in the first 2 minutes before I killed myself. When I tried to play another match it said I was banned for griefing teammates, which is not possible because I had none. I would like the mark removed from my record.
> 2533274812757994;5173:
> I was banned after killing myself 3 times. I had no teammates because it was a 1v4 in ranked slayer where I had only one teammate who quit in the first 2 minutes before I killed myself. When I tried to play another match it said I was banned for griefing teammates, which is not possible because I had none. I would like the mark removed from my record.
Fortunately the ban should be very short, unfortunately I have never heard of a mark being removed since it is an automated system. If you don’t make a habit of it then it won’t be a problem. Since it was a ranked match, after your team mates leave you can quit the game without it counting as a quit and wouldn’t go towards any ban.
> 2533274802237072;5174:
> > 2533274812757994;5173:
> > I was banned after killing myself 3 times. I had no teammates because it was a 1v4 in ranked slayer where I had only one teammate who quit in the first 2 minutes before I killed myself. When I tried to play another match it said I was banned for griefing teammates, which is not possible because I had none. I would like the mark removed from my record.
>
> Fortunately the ban should be very short, unfortunately I have never heard of a mark being removed since it is an automated system. If you don’t make a habit of it then it won’t be a problem. Since it was a ranked match, after your team mates leave you can quit the game without it counting as a quit and wouldn’t go towards any ban.
> 2533274862896121;5176:
> 343 your business ethics are horrendous. You enforce ban hammers with no appeal process. We pay big $ for this game. I pay monthly through game pass. I was unfairly banned, and not for a few minutes. Like over 24 hrs. Microsoft is listed under contact us. They have no power to reinstate gameplay. Your company has no customer facing reps. Very sneaky, and underhanded. No concern or consideration for you paying customers!
To get a 24 hour ban, you need to have been banned from the game multiple times prior to that to reach that kind of length. Just because you pay for something doesn’t meant you can be held to a set of rules for using it
> 2533274813317074;5177:
> > 2533274862896121;5176:
> > 343 your business ethics are horrendous. You enforce ban hammers with no appeal process. We pay big $ for this game. I pay monthly through game pass. I was unfairly banned, and not for a few minutes. Like over 24 hrs. Microsoft is listed under contact us. They have no power to reinstate gameplay. Your company has no customer facing reps. Very sneaky, and underhanded. No concern or consideration for you paying customers!
>
> To get a 24 hour ban, you need to have been banned from the game multiple times prior to that to reach that kind of length. Just because you pay for something doesn’t meant you can be held to a set of rules for using it
Ive been waiting over a week for a reply to my complaint, but it looks to me like you cant actually make one just make a ‘comment’ on here for some from the ‘community’ to look and then maybe comment on
> 2535452554650412;5171:
> My son got banned, now I can’t use my account. It doesn’t give me a time until the end of the ban. It only says I’m banned. Is this forever? How long does it last and how do I appeal it.
>
> There should be a family account or log in that restricts what parts of the games the kids accounts can use so we can avoid issues for everyone. Also there should be an update emailing or texting us how many bad actions we or someone in our account commited, and warning us of the punishment for next offense. If I can see they are doing something wrong I can correct it. If they just arbitrarily ban me with no warning, I can’t prevent bad behavior, be it he accidentally signed in to my slayer which is too advanced for him, or anything else. Also family accounts in the same house should be able to share games. I have four kids, each one should have their own account and be able to share whatever I purchase. It’s stupid to stop everyone from playing because the dumb one made a mistake.
Xbox does allow family accounts. I have my account and both of children have accounts, with their own gametag. And they can play any game I have purchased on my account. I either have to be logged in or have that Xbox set as my home Xbox. I believe you need to set these accounts up on the Xbox website not on the actual Xbox.
ok, -Yoink- this game. i am officially over halo 5 . its been over 2 years since i played H5, and when i jump on to play finally, i still gotta wait 33 hours. wtf.
> 2533275014204098;5180:
> ok, -Yoink- this game. i am officially over halo 5 . its been over 2 years since i played H5, and when i jump on to play finally, i still gotta wait 33 hours. wtf.
11 out of your last 50 matches are dnfs, judging by your other post I assume you were idle in some if not most of them. It isn’t the game’s fault that you refuse to comply with matchmaking rules.
My name is Joshua Tavenor. I just turned on my xboxonex to play halo 5 guardians and it says that I am banned. What do I do and why am I banned? Can you email me the specifics at <mark>redacted</mark> My profile is IronTAVenor
> 2533274964665211;5182:
> My name is Joshua Tavenor. I just turned on my xboxonex to play halo 5 guardians and it says that I am banned. What do I do and why am I banned? Can you email me the specifics at Redacted My profile is IronTAVenor
You have a few DNF’s on your service record. Quitting, suicides, griefing are the things that the system looks for then bans. When you get banned the system tells you for how long. If this is your first ban, then it should not be too long.
I would recommend that you edit your post and remove your personal e-mail.
I believe when HALO:INFINITE comes out or gets a banhammer beta, 343i requires to absolutely let the system function as HALO:REACH did. Get killed by a teammate too many times (Mainly 3 times), pop up the options. 1-Report, kick the player for betrayal & send it to the banhammer since he wont stop or 2-Forgive, it was an honest accident & you forgive them (Helps with grifball accidents since i got booted for that on halo5). Secondly, (this might go off topic.) Make requisitions earned like HALO:REACH, let requisitions purchase armor, skins, announcers, etc… Keep the req packs for warzone only.
> 2535429564437446;5184:
> I believe when HALO:INFINITE comes out or gets a banhammer beta, 343i requires to absolutely let the system function as HALO:REACH did. Get killed by a teammate too many times (Mainly 3 times), pop up the options. 1-Report, kick the player for betrayal & send it to the banhammer since he wont stop or 2-Forgive, it was an honest accident & you forgive them (Helps with grifball accidents since i got booted for that on halo5). Secondly, (this might go off topic.) Make requisitions earned like HALO:REACH, let requisitions purchase armor, skins, announcers, etc… Keep the req packs for warzone only.
You will have much better luck if you post this in the matchmaking feedback thread. This forum is for discussing bans.
So I haven’t really played any xbox live game since my college days with Halo 3 and have had some spare time recently b/c I broke my leg.
Anyway, long story short, I got a short ban and I’m trying to figure out why. I did quit a few games here and there, but usually when there was an 0 kill 14 death guy making the game not fun so I don’t really think I deserved a ban.
I got booted a few times for Grifball when I wasn’t really trying to, does that count for why I got a short ban?
This is pretty silly if so, because you can’t control not betraying people if you play Grifball.
Anyway, my question is, now that I’ve been given a short ban, am I going to get longer and longer bans if I continue playing Grifball? This seems crazy, I get the idea behind it, but it needs to be enforced better so you don’t ban people who aren’t necessarily negative to the game.
> 2535432457647439;5186:
> So I haven’t really played any xbox live game since my college days with Halo 3 and have had some spare time recently b/c I broke my leg.
>
> Anyway, long story short, I got a short ban and I’m trying to figure out why. I did quit a few games here and there, but usually when there was an 0 kill 14 death guy making the game not fun so I don’t really think I deserved a ban.
>
> I got booted a few times for Grifball when I wasn’t really trying to, does that count for why I got a short ban?
>
> This is pretty silly if so, because you can’t control not betraying people if you play Grifball.
>
> Anyway, my question is, now that I’ve been given a short ban, am I going to get longer and longer bans if I continue playing Grifball? This seems crazy, I get the idea behind it, but it needs to be enforced better so you don’t ban people who aren’t necessarily negative to the game.
Just to add to this, I finally figured out how to check my game history and see a lot of ODDBALL DNF’s which I don’t understand? I think I got booted from an oddball game, but haven’t quit any, and the final score on the oddball game is like something crazy like 5-2 when it’s playing to 150… so it looks like those games just lost their servers?
Obviously I’m out of my league here. I miss Halo 3 lol.
