The official Halo 5 "Why was I banned?" thread

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> > > > So I recently just got off a day ban on matchmaking on Halo 5 for what I expect to be idling. A friend of mine recently got Halo 5 and I was looking forward to playing some Big Team and doubles but I couldn’t because of the ban. So after the ban ended I decided I’d play a few matches while I waited for him to get on. After my last match, another friend called me on the phone and I left the room not realizing I was still in a gaming lobby. By the time I got back like 5 minutes later I saw I was banned for like 2 days. I really only have 2 days left of my break and really don’t feel as though I deserved this one especially after taking care to be sure not to quit or idle after the 1 day ban.
> > >
> > > But according to your own anecdote, you didn’t take care to be sure not to idle. You said yourself: you took a call while you were still in a game lobby, meaning that a game started and there was not input from your controller for at least 3 minutes (the time it takes to get booted for idling), resulting in a boot for being idle. And since you had just come off a ban for the same thing, the system probably saw that as a behavioral trend. The ban system gets worse the more times you get banned; some people report each subsequent ban being about 2x as long as the last one. This is done because to the system, it looks like you aren’t learning your lesson, so the consequences get harsher and harsher.
> > >
> > > Bans don’t normally get reversed (since the system is automatic), but in your case I especially wouldn’t expect a reversal because no matter what you feel you deserve, you were still idle after having just come off a ban for being idle.
> >
> > I did care not to quit any matches mid-game. I thought I had left the game lobby. My friend who called me was one I hadn’t spoken to for years so what do you expect me to do? It’s utter nonsense to penalize players by taking them off a game they already paid for just because I didn’t give a match 3 minutes of my time. It’s entirely pretentious to treat that the same way you would cheating or being rude to people. I understand how the automated ban system works which is why I made a post explaining that it wasn’t intentional and entirely an accident that had an disproportional consequence to it in the hopes that a person who could do more than just look at patterns take my story into account. The banning system isn’t perfect. If anything, it makes more sense to ban a player from a specific game type they were in when they made the offense instead of both social and ranked game types. I said it didn’t feel fair not to suggest that my feelings dictate how the game should go. I said it didn’t feel fair because it isn’t fair.
> >
> > So even if the ban clears and I go weeks without a single incident. If I lag out or my controller dies or if I have to get up to leave and I get disconnected from the game just once I’m going to get hit with a 4 day ban being scolded for “not learning my lesson”? A fair system should decrease determined banned time based on successive matches played rather than just arbitrarily doubling. And I know it doesn’t work that way because I must’ve played 10 matches without incident.
>
> True enough, the ban system isn’t perfect. However most players never have to deal with it. The rules aren’t unreasonable: don’t quit, don’t betray, don’t idle, don’t suicide too much. As for the doubling ban times, that’s an estimate that I’ve made based on what people say when they get subsequent bans. I do not know if extended periods of good behavior “reset” your ban times; I’ve heard conflicting stories about that. It may happen, it may not. Not something anyone really wants to test, I think.
> Again, you say you “thought” you left the lobby, but you really didn’t. That is not taking care to not idle. That was absentmindedness, something many people occasional have. But all infractions have to be treated the same, out of fairness. You feel it was unfair because you say you didn’t intend to idle, but how does the system know that? Furthermore, how do any of us know that you really idled unintentionally, and aren’t just coming here saying that in hopes that you’ll get the ban overturned? Even if the system weren’t automatic, no one would overturn a ban just because you said “it was an accident”. Because then, everyone who uses that excuse would have to get their bans overturned, and I guarantee that not everyone who uses that excuse is telling the truth.
>
> So, ultimately, your ban is fair. You were idle; whether it was intentional or not is irrelevant. And as you were idle, the system punished you. Hopefully after this, you will be a bit more careful to be sure that you exit matchmaking before walking away from your console. Or, you’ll keep in mind that the game boots idle people after 3 minutes and will ensure that you are back before that time. Real life interfering with game time happens, but when it happens, it’s on the player to take measures to ensure that they don’t break matchmaking rules. The other players on your team shouldn’t have to deal with idlers, betrayers, quitters, etc., no matter what the reason is.

Well clearly it doesn’t appear that I have much of a choice. But the question itself “how do we know you aren’t lying?” is still absurd. If I were to lie on a ban appeal, why on earth would I admit “alright it was my fault I wasn’t there but I had resolved not to again and got distracted by something I didn’t expect” in the hopes for some leniency? All of the previous examples I had given were, in fact, incidents that have contributed. If I really wanted to, I could have just looked at successful appeals people made in the past (if there even are any) and fabricate a similar scenario - except I don’t intend to make a liar of myself over a video game. The system should be revised regardless of whether or not my ban even qualifies for an appeal. I appreciate you taking the time to answer me on the thread but really there’s no sense in assuming every appeal is inertly a lie when you can accept that such mistakes happen and are bound to happen. I enjoy playing and it helps my unwind but this ban really just sucked the fun out of it for me.

Kadevre I feel your pain on the ban system. It’s super unfair and with no direct way to contact 343i in regards to customer or technical support… especially with all the frozen screens and forced loss of connections happening lately and there is way too often a game will finish and you’ll try to back out but the system won’t let you, so you have to quit in game(I have captures of me trying to leave a lobby and the game won’t let me). I get that it’s unfair to other players if they are expecting a full team and you time out by being afk… but people have other important issues to take care of in life as well and can’t always be 100% halo. I have a friend I play with who is charged with taking care of his infant sister a lot of the time because his parents are super busy (not all families are rich)… Should we say unless he puts his sister away he can’t play with us. NO, thats ridiculous. We know at any point he might have to bounce from a game to take care of his sister. Or whatever and we’re cool with that, we’re just happy he can join when he can. (The other day he vanished mid game and it was because his sister unplugged the power, haha. oops)
I have another friend who is married with a kid and he owns multiple business’s. His Halo time is also limited and as much as he would love to just turn his outside life off and dedicate his entire time to playing it’s just not a reality. Most players that have responsibilities should understand this.
I also live with my partner and I get time to play when she is sleeping but sometimes she suffers from extreme night terrors. I don’t have the luxury of waiting for a game to end naturally for me to log out… I have to drop what I’m doing and help… no joke. I can’t predict these issues.

These are all real life examples of why the ban system is flawed. There’s also issues with the matchmaking system where you’re playing with lower level players (or are a lower skilled player, like myself) against a squad of highly skilled players that dominate and start farm killing to make their stats look good. Sorry, I don’t invest my money into a system, game and live subscription just to unfairly bump up other players stats and ego at the expense of my gaming pleasure.

I’d honestly contact either Microsoft or Xbox direct with your issues and get them to advocate on your behalf. They’ll most likely investigate the issue and if you straight up have been abusing the system then well… the bans will probably continue.
I’ve been having issues too with certain individuals here and I’ve just taken it straight to Microsoft enforcement. It seems to have helped so far.

Best of luck. Cheers.

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> Kadevre I feel your pain on the ban system. It’s super unfair and with no direct way to contact 343i in regards to customer or technical support… especially with all the frozen screens and forced loss of connections happening lately and there is way too often a game will finish and you’ll try to back out but the system won’t let you, so you have to quit in game(I have captures of me trying to leave a lobby and the game won’t let me). I get that it’s unfair to other players if they are expecting a full team and you time out by being afk… but people have other important issues to take care of in life as well and can’t always be 100% halo. I have a friend I play with who is charged with taking care of his infant sister a lot of the time because his parents are super busy (not all families are rich)… Should we say unless he puts his sister away he can’t play with us. NO, thats ridiculous. We know at any point he might have to bounce from a game to take care of his sister. Or whatever and we’re cool with that, we’re just happy he can join when he can. (The other day he vanished mid game and it was because his sister unplugged the power, haha. oops)
> I have another friend who is married with a kid and he owns multiple business’s. His Halo time is also limited and as much as he would love to just turn his outside life off and dedicate his entire time to playing it’s just not a reality. Most players that have responsibilities should understand this.
> I also live with my partner and I get time to play when she is sleeping but sometimes she suffers from extreme night terrors. I don’t have the luxury of waiting for a game to end naturally for me to log out… I have to drop what I’m doing and help… no joke. I can’t predict these issues.
>
> These are all real life examples of why the ban system is flawed. There’s also issues with the matchmaking system where you’re playing with lower level players (or are a lower skilled player, like myself) against a squad of highly skilled players that dominate and start farm killing to make their stats look good. Sorry, I don’t invest my money into a system, game and live subscription just to unfairly bump up other players stats and ego at the expense of my gaming pleasure.
>
> I’d honestly contact either Microsoft or Xbox direct with your issues and get them to advocate on your behalf. They’ll most likely investigate the issue and if you straight up have been abusing the system then well… the bans will probably continue.
> I’ve been having issues too with certain individuals here and I’ve just taken it straight to Microsoft enforcement. It seems to have helped so far.
>
> Best of luck. Cheers.

Thanks, ooSnip3r, I appreciate the advice and will probably do that next if I get stuck like this again. I get why its unfair to other players to afk when they’re playing a game against a full team. But even aside from my own forgetfulness of the three minute rule I have also had circumstances where I have had to put down everything at the moment and respond to wherever I’m needed for similar cases too. I wish the best of luck for you too.

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> > Kadevre I feel your pain on the ban system. It’s super unfair and with no direct way to contact 343i in regards to customer or technical support… especially with all the frozen screens and forced loss of connections happening lately and there is way too often a game will finish and you’ll try to back out but the system won’t let you, so you have to quit in game(I have captures of me trying to leave a lobby and the game won’t let me). I get that it’s unfair to other players if they are expecting a full team and you time out by being afk… but people have other important issues to take care of in life as well and can’t always be 100% halo. I have a friend I play with who is charged with taking care of his infant sister a lot of the time because his parents are super busy (not all families are rich)… Should we say unless he puts his sister away he can’t play with us. NO, thats ridiculous. We know at any point he might have to bounce from a game to take care of his sister. Or whatever and we’re cool with that, we’re just happy he can join when he can. (The other day he vanished mid game and it was because his sister unplugged the power, haha. oops)
> > I have another friend who is married with a kid and he owns multiple business’s. His Halo time is also limited and as much as he would love to just turn his outside life off and dedicate his entire time to playing it’s just not a reality. Most players that have responsibilities should understand this.
> > I also live with my partner and I get time to play when she is sleeping but sometimes she suffers from extreme night terrors. I don’t have the luxury of waiting for a game to end naturally for me to log out… I have to drop what I’m doing and help… no joke. I can’t predict these issues.
> >
> > These are all real life examples of why the ban system is flawed. There’s also issues with the matchmaking system where you’re playing with lower level players (or are a lower skilled player, like myself) against a squad of highly skilled players that dominate and start farm killing to make their stats look good. Sorry, I don’t invest my money into a system, game and live subscription just to unfairly bump up other players stats and ego at the expense of my gaming pleasure.
> >
> > I’d honestly contact either Microsoft or Xbox direct with your issues and get them to advocate on your behalf. They’ll most likely investigate the issue and if you straight up have been abusing the system then well… the bans will probably continue.
> > I’ve been having issues too with certain individuals here and I’ve just taken it straight to Microsoft enforcement. It seems to have helped so far.
> >
> > Best of luck. Cheers.
>
> Thanks, ooSnip3r, I appreciate the advice and will probably do that next if I get stuck like this again. I get why its unfair to other players to afk when they’re playing a game against a full team. But even aside from my own forgetfulness of the three minute rule I have also had circumstances where I have had to put down everything at the moment and respond to wherever I’m needed for similar cases too. I wish the best of luck for you too.

You do realize you have at least 20 Dnf’s since Christmas? That is more than enough to justify bans.

Played Castle Wars CTF, game finished. Trying to load the game, had connection issues. Then trying to get back playing, it wouldn’t let me continue because of “Matchmaking rules in effect for misconduct”. Seriously just showed up, and did nothing wrong. Need help. Thank you.

OMG, I’m so angry. ALLLL night it seems that the matchmaking system isn’t working because of how every single game of war zone has gone this evening. First they are clearly stacked in one direction, I’ve been put on the team of disadvantage and to top it all off… my weapons don’t have any impact !! I’ve unloaded entire clips point black to guys who’s shields have popped… and NOTHING !! They end up one shot pistol killing me. I finally had enough this last game of not even 8 minutes in being triple capped and going 0 - 10. I quit. That’s just wrong and not why I bought the game. But, you know… it’s nice to know that any moment I could get the ban hammer for not sticking it out and getting farmed in uneven matches… COME ON !! grrrrrrrrr !! I’d contact 343i customer service directly and see what’s going on and why my profile always seems to be glitches… but there is none… so here I am. Stuck having to accept these unfair matches in the fear of getting banned. Where’s the fairness and equal opportunity in that.

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> OMG, I’m so angry. ALLLL night it seems that the matchmaking system isn’t working because of how every single game of war zone has gone this evening. First they are clearly stacked in one direction, I’ve been put on the team of disadvantage and to top it all off… my weapons don’t have any impact !! I’ve unloaded entire clips point black to guys who’s shields have popped… and NOTHING !! They end up one shot pistol killing me. I finally had enough this last game of not even 8 minutes in being triple capped and going 0 - 10. I quit. That’s just wrong and not why I bought the game. But, you know… it’s nice to know that any moment I could get the ban hammer for not sticking it out and getting farmed in uneven matches… COME ON !! grrrrrrrrr !! I’d contact 343i customer service directly and see what’s going on and why my profile always seems to be glitches… but there is none… so here I am. Stuck having to accept these unfair matches in the fear of getting banned. Where’s the fairness and equal opportunity in that.

For your first issue,there is nothing more that you can do then endure.But your not being able to kill anything issue,thats sound like an network issue.
Do you have opend your Nat and what kind of connection do you use?A wired one?

This is the 2nd time i have gotten a banhammer !! It’s dumb bc I have not quit any games today now it’s not my fault if i go into matchmaking then it goes to start a game then i get Kicked out saying i was disconnected from dashboard my internet runs fine but i have been having a lot of trouble even in just matchmaking finding player you need to correct this stuff not ban people for y’alls mistakes !

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> So I recently just got off a day ban on matchmaking on Halo 5 for what I expect to be idling. A friend of mine recently got Halo 5 and I was looking forward to playing some Big Team and doubles but I couldn’t because of the ban. So after the ban ended I decided I’d play a few matches while I waited for him to get on. After my last match, another friend called me on the phone and I left the room not realizing I was still in a gaming lobby. By the time I got back like 5 minutes later I saw I was banned for like 2 days. I really only have 2 days left of my break and really don’t feel as though I deserved this one especially after taking care to be sure not to quit or idle after the 1 day ban.

Right this is getting crazy i got Kicked off just 10 mins ago for this !! I wasnt Even idleing !! They can go through and look at my games and see this but no they don’t care they would just rather not and it’s probably some automated system that watches all that stuff and automatically locks you out so they don’t care to go over your complaint but i mean for the working folks that work hard all day and want to come home and just relax and play we can’t do that over something as stupid as getting a quick bite To eat or something sitting the controller down to take a drink real quick that’s literally all I do if a idle at all Well if I do need to do something else maybe use the bathroom really quick I’ll go hard so no one can find me

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> > So I recently just got off a day ban on matchmaking on Halo 5 for what I expect to be idling. A friend of mine recently got Halo 5 and I was looking forward to playing some Big Team and doubles but I couldn’t because of the ban. So after the ban ended I decided I’d play a few matches while I waited for him to get on. After my last match, another friend called me on the phone and I left the room not realizing I was still in a gaming lobby. By the time I got back like 5 minutes later I saw I was banned for like 2 days. I really only have 2 days left of my break and really don’t feel as though I deserved this one especially after taking care to be sure not to quit or idle after the 1 day ban.
>
> Right this is getting crazy i got Kicked off just 10 mins ago for this !! I wasnt Even idleing !! They can go through and look at my games and see this but no they don’t care they would just rather not and it’s probably some automated system that watches all that stuff and automatically locks you out so they don’t care to go over your complaint but i mean for the working folks that work hard all day and want to come home and just relax and play we can’t do that over something as stupid as getting a quick bite To eat or something sitting the controller down to take a drink real quick that’s literally all I do if a idle at all Well if I do need to do something else maybe use the bathroom really quick I’ll go hard so no one can find me

If the servers kick you then it doesn’t count against you and it won’t show up in your service record. However, if your network drops the game then it will count against you. If you are trying to play on a wireless connection then that may be your issue.

Maybe I should just start playing call of duty and beer look back like i did years ago … The only reason I’m still playing this is because I got a free halo with the Xbox I bought

<mark>Just a reminder this is a thread for asking and answering questions about the ban system. Keep on Topic</mark>

My ban time was 27:10 what does that mean ?

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> My ban time was 27:10 what does that mean ?

You can find that info in the first post of this thread

> **How can I tell how long I was banned for?**Ban duration will be shown on the red ban screen as the ban hammer strikes. First offences are generally low and last only a few minutes, but will increase in duration incrementally with each subsequent ban. The ban timer itself displays times as follows -
> Days : Hours : Minutes : Seconds

You ban is for 27 minutes 10 seconds

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> This is the 2nd time i have gotten a banhammer !! It’s dumb bc I have not quit any games today now it’s not my fault if i go into matchmaking then it goes to start a game then i get Kicked out saying i was disconnected from dashboard my internet runs fine but i have been having a lot of trouble even in just matchmaking finding player you need to correct this stuff not ban people for y’alls mistakes !

You were idle in your last match that is the reason for your ban.

[deleted]

I just was banned for quitting a “quick play” game, this is dumb, i cannot think of another game that does this for its quick playlist, its supposed to be relaxing, a quick social fun, i should be able to quit whenever the hell i want without penalty, btw truth sucks as a map choice, should have used eden/the rig, i know a lot of guys that hate truth, and we are onyx tier

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> i should be able to quit whenever the hell i want without penalty

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> i know a lot of guys that hate truth

<mark>This post has been edited by a moderator. Please do not post comments that are discriminatory in nature.</mark>
*Original post. Click at your own discretion.

The ban system is -Yoinking!- retarded, 3 against a full team with one guy who clearly has over 200 ping and another using a KB and M and I get banned for quitting. Lol k.

Is there any way to check how long you have left on your ban after you click away from the banhammer screen? I’m not banned and havent been banned in months so sorry if its super obvious. Someone asked me in my discord and I didn’t have an answer