> 2533275025413276;4812:
> So since none of these Employees are 343 related just a bunch of internet trolls who don’t give you useful information. Calling out the guy who sent me 2 links to a stupid 15 second video.
Not sure what links you’re referring too, but insulting people isn’t a great way to start off or allowed on this site.
> I would like to talk to the actual manager about my ban.
The ban system is automated. There isn’t a ‘manager’ of the ban system that you can talk to, I’d be happy to answer your questions and explain what is going on though.
> That apparently was supposed to be 11 hours no more no less as quoted. I’m not an uneducated sophomore moron so I know that I only had a 11 hour ban. However it lasted for more than that when quoted 11 hours. I REPEAT 11 Hours!
The ban system works on a short delay (usually a match or two.) I’m guessing from your game history that you quit. The ban registered with the system. You played and completed a match. Then quit another before your previous ban enacted. So in effect you earned another ban, before you’d been informed of your first. So your 11 hour ban was followed by a 22 hour ban (as the ban system basically doubles with each additional infraction) I’ve seen that reported a couple of times before. Either way you’ll have to wait out your ban.
> Your moderators are unhelpful and don’t know customer service like I do.
That isn’t what we’re supposed to do. We’re moderators. We keep the forum clean and enforce the rules. Most of us are also helpful by nature and try to guide you to the right answer in addition to directing you where to post. The moderator you previously dealt with does know what he is talking about, answered your questions, and did direct you to the appropriate place for you to ask those questions going above and beyond and did so politely.
> If 343 is in fact in charge of these forums, I have a complaint on the quality of them and layout and most personally, the moderators. Don’t know how you recruit them however I want to assist costumers like they cannot. If you care about your gaming community 343 please respond. I will even send letters if I have to.
Costumers? That’s a funny typo. This is the ban thread it’s about asking and answering questions about the ban system. If you have something to suggest about formatting the site then there is a thread in GD about improving the waypoint forum experience. If you’re just going to complain about the moderation team you can do that via PM.
> 2533274892864319;4811:
> Lately I have been getting a popup dialogue box while playing Halo 5 Super Fiesta Games that says, "Connection lost your console has lost connection to the game server". This message kicks me out of the match repeatedly, and I get the banhammer message. I wait until the ban is up and sure enough within a match or two it happens again and again until the banhammer message hits. I immediately test my network connection and multiplayer connection and they are always connected. This seems to be a Halo server issue. It has gotten so bad that I cant even play without frusteration. Any Ideas? Anybody with the same issue? Certainly not worth playing a game that is constantly interrupted. I have rooted out the fact that my internet connection is superb, my live gold account is active, **I do not leave games unless this connection error kicks me out. ???**Just looked at the banhammer message, and it say’s " Placed on cooldown for 3 days!!! because of poor connection the the halo server. This is not my poor connection!!! My connection is lightening fast! I’m giving up on this game
The system is automated. It treats any disconnection or DNF in the same way. There are quite a few threads offering advice on how to better maintain connection to the servers that you can search for that might help you.
If you have a question about anything feel free to PM me. Thanks!