The official Halo 5 "Why was I banned?" thread

> 2535410810726312;4367:
> So i was playing breakout and did this thing where i would slide then jumped while sliding. i notice i would jump a little higher and farther i thought it was cool so i kept going and once near a ledge it made me double jump kind of… now im banned… for a glitch 343 made… like really? not like it gave me an advantage i literally died doing it . like wtf?

When you fell off the ledge, did you get booted from the game for suiciding too much?
When the ban message popped up, what did it say caused the ban?

My son was playing last night and we noticed it said he was banned before we made him quit and go to bed. This morning, it is showing he was banned from just about everything except custom games. I have been on the phone and chat and all sorts of places to find out:

  1. Why was he banned/what did he do ( so we can talk to him about it so he doesn’t keep doing it)
  2. How long will the ban be for (this is his first offence and enforcement.xbox.com shows he has a perfect rating and not 1 report for any behavior/misconduct.)
  3. And how to contest this.
    He has never been banned or told anything about how he plays before. Last night it was someone who is a follower of his that he decided to play with that was killing him all night. How is it that he is banned? This is incredibly frustrating.

> 2535430644512459;4369:
> My son was playing last night and we noticed it said he was banned before we made him quit and go to bed. This morning, it is showing he was banned from just about everything except custom games. I have been on the phone and chat and all sorts of places to find out:
> 1. Why was he banned/what did he do ( so we can talk to him about it so he doesn’t keep doing it)
> 2. How long will the ban be for (this is his first offence and enforcement.xbox.com shows he has a perfect rating and not 1 report for any behavior/misconduct.)
> 3. And how to contest this.
> He has never been banned or told anything about how he plays before. Last night it was someone who is a follower of his that he decided to play with that was killing him all night. How is it that he is banned? This is incredibly
>
>
> > The account you used to post here dont have any game history,so we need to know the name of your sons account to check his history and then we can say what he could have done wrong.
> > But from my experience 90%s of the bans are because people left matches while they are still ongoing.

> 2535430644512459;4369:
> My son was playing last night and we noticed it said he was banned before we made him quit and go to bed. This morning, it is showing he was banned from just about everything except custom games. I have been on the phone and chat and all sorts of places to find out:
> 1. Why was he banned/what did he do ( so we can talk to him about it so he doesn’t keep doing it)
> 2. How long will the ban be for (this is his first offence and enforcement.xbox.com shows he has a perfect rating and not 1 report for any behavior/misconduct.)
> 3. And how to contest this.
> He has never been banned or told anything about how he plays before. Last night it was someone who is a follower of his that he decided to play with that was killing him all night. How is it that he is banned? This is incredibly frustrating.

  • He would have received notice via a “Ban hammer strikes” message. The most common reasons are DNFS, Idling, Griefing, and manipulating network conditions/matchmaking conditions. Without knowing his gamertag, I wouldn’t have anyway to even guess which of those would be correct. - Again the length of the ban would be shown in the ‘ban hammer strikes’ message. Initial Bans are short (unless it’s a severe offense) and grow progressively longer with further misconduct. The xbox live reporting/reputation system has nothing to do with the Halo 5 ban system. They have their own ban system to deal with. - There isn’t a method I’m aware of. - The matchmaking rules were announced prior to the release of the game. A few further additions have been announced through this site. There is also a warning that “Matchmaking Rules are in effect for misconduct” prior to the release of the game

Okay, so we turned the console off and on and we found the ban message. It says it is for going to the arena and idling. How long constitutes ‘idling’ ??? I can’t get the stupid kid to put his controller down!!! I don’t know where they got this from. He might have to help his little sisters here and there or go to the bathroom, so he MIGHT lay his controller down after he finds a good hiding spot to do so for a minute, but he barely flushes before he is running to his controller!!! But seriously… there is no pause button, and he can’t leave the game cause then he is quitting??? And what about those people like me or younger kids who are playing for the first time or who are not good and trying to get better? Are they penalized because they fall off cliffs or blow themselves up? Or if the people you are playing with are just hitting you over and over and you aren’t enjoying who you are playing with so you leave the game. Who made this stuff up? And it says he is banned for another day and a half. ??? This is his ‘first’ offense, and this will be a total of 2 1/2 days of banning for idling? This has got to be fixed! It’s idiotic. Who can remove the ban? Who banned him, so we can block them from playing with him. This ban is NOT a short period and is ridiculous! I need help with fixing this issue. His spring break will be over and he will have been banned over something completely silly. PLEASE HELP US OUT!

Sorry for my frustration. I really just want clarification and how to fix this. The time for his ban is a little long for a first offense. Now we know what he needs to do (for the most part) to keep him from getting banned again.

> 2535430644512459;4372:
> A: Okay, so we turned the console off and on and we found the ban message. It says it is for going to the arena and idling. How long constitutes ‘idling’ ??? I can’t get the stupid kid to put his controller down!!!
> B: I don’t know where they got this from. He might have to help his little sisters here and there or go to the bathroom, so he MIGHT lay his controller down after he finds a good hiding spot to do so for a minute, but he barely flushes before he is running to his controller!!! But seriously… there is no pause button, and he can’t leave the game cause then he is quitting???
> C: And what about those people like me or younger kids who are playing for the first time or who are not good and trying to get better?
> D: Are they penalized because they fall off cliffs or blow themselves up?
> E: Or if the people you are playing with are just hitting you over and over and you aren’t enjoying who you are playing with so you leave the game. Who made this stuff up?
> F:And it says he is banned for another day and a half. ??? This is his ‘first’ offense, and this will be a total of 2 1/2 days of banning for idling? This has got to be fixed! It’s idiotic
> G: . Who can remove the ban? Who banned him, so we can block them from playing with him. This ban is NOT a short period and is ridiculous! I need help with fixing this issue.
> H: His spring break will be over and he will have been banned over something completely silly. PLEASE HELP US OUT!

A: Idling means no controller input in a match. It takes three minutes to be booted and subsequently banned.
B: There is an automated system in place that tracks misconduct; I.E. Those things that negatively effect the matchmaking experience for other people including leaving matches and idling.
C: Player skill isn’t a factor.
D: Excessive suicides are a form of griefing and so yes a person will be booted or banned for repeatedly committing suicide.
E: As I’ve already explained someone leaving a match has a negative effect on all the other players in the match. As I said in our PM exchange if a player is being unsporting the best thing you can do is use the xbox live reporting system to report them for unsporting conduct.
F: I’d suggest you review the first post in this thread. It contains instruction on how to read the ban timer. If he was truly banned for a ‘day and a half’ and it isn’t you misreading the timer then it is not his first ban.
G: It’s an automated system. It tracks misconduct.
H: Behaving badly isn’t ‘something silly.’

just got console banned and didn’t even play a game this season

looks like all profiles on xbox one are banned from halo 5 matchmaking

Signed in for the first time since 24/02/2017 to find i have a 7 day ban, lmao, havnt even played a game this season, its not april fools day is it. what a joke, maybe time to go play something different with the incompetence of 343, maybe ill try MCC, no wait that game dont work either cause 343 done that too. H3 on the 360 will be good, Bungie know how to make a game that works. cya.

> 2533274914857378;4377:
> Signed in for the first time since 24/02/2017 to find i have a 7 day ban, lmao, havnt even played a game this season, its not april fools day is it. what a joke, maybe time to go play something different with the incompetence of 343, maybe ill try MCC, no wait that game dont work either cause 343 done that too. H3 on the 360 will be good, Bungie know how to make a game that works. cya.

The ban system has an delay.
So,you recived the ban after the last round you played,but as you stopped playing,the ban dont apply until you stared the game again.

> 2533274821454702;4376:
> looks like all profiles on xbox one are banned from halo 5 matchmaking

Did you see a ban message or are you just unable to go into matchmaking? If it’s a console-wide issue, it may be due to something like an internet problem or your Xbox Live Gold ran out. I have yet to hear about a permanent ban in Halo 5.

It’s 7 day (now 6) day ban. Looks like the last game my child played that profile got banned for 9 minutes for suicides. The ban apparently was set for the console instead of just that profile.

Apparently was trying to get commendations for groundpound and melees and such.

> 2533274821454702;4381:
> Apparently was trying to get commendations for groundpound and melees and such.

What exactly did your ban message say? When you get banned, a message pops up saying the reason for your ban (griefing, idling, quitting, etc.) and a timer displaying the ban duration.
Trying to get commendations isn’t grounds for a ban, unless you were somehow manipulating matchmaking or somehow breaking the rules in order to farm commendations.

Says banned for attempting to manipulate ranking system. I’m guessing because not playing the “right” way. But then why would my profile and others get banned and not just his. Instead the console got banned. That doesn’t seem right.

He only has 1 profile

> 2533274821454702;4383:
> Says banned for attempting to manipulate ranking system. I’m guessing because not playing the “right” way. But then why would my profile and others get banned and not just his. Instead the console got banned. That doesn’t seem right.

Manipulating matchmaking is a more serious offense than just quitting games of betraying teammates. If the console has in fact been banned, I’m sure that there is a legitimate reason. Maybe use of external hardware to manipulate matchmaking? Who knows.

“Manipulating ranking system” could be in regards to creating smurf accounts.

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> > > > > >
> > > >
> > > > Your actions banned you,343 only enforced it,so you should be angry at yourself.
> > > > Yes,its not good that your team abused you,but thats no reason that you abuse the remainig members.
> > > > And in every game you left except one,one teammember stayed,why didnt you supported him and stood in the game?
> > > > This guys day got pretty screwed as he got left alone.
> > > > And if your team doesnt want you,why dont you just mute and report them?
>
> Yes, my quitting caused 343i to ban me.
>
> I am, and should be, annoyed at 343i for enforcing such a stupidly harsh punishment. I paid £300 for an Xbox and Halo 5 so that I could play Halo 5 - I don’t care what argument you use against me, but unless I’m cheating or abusive I should not be stopped from playing it because I left a few games.
>
> I quit because twice my team quit before me - which means my quitting was OK. It’s wrong to expect me to want to play a 4v1 or 4v2 game. You can’t tell me to ‘endure it’ because games are played for fun, and you would be wrong to assert that I need to suffer first in order to not get banned.
>
> I quit another time because my team were abusing me verbally and by attacking me, blocking me, tbagging me, etc. Funnily enough, muting people doesn’t stop all of that - which is why I left the game. Reporting does nothing either as I’d have still had to put up with them for the rest of the game.
>
> That guy’s day did not get screwed. You are being absurd. If your day is ruined by a person quitting in a game then you need to go outside. He most likely finished the match then started another match having probably forgotten about the last game; like any reasonable/normal person would. You are literally clasping at straws to try and justify your indefensible position.
>
> Case in point an 8 hour ban for a few games quit is ridiculous. It’s not OK to ban people for so long for something so minor. 8 hours if you’re being abusive or cheating is fine - but not for quitting.

Their console, their multiplayer service, their game, their rules. Doesn’t matter how much money you payed, or, if it does. I payed about 500 € on Halo 5 Legendary alone, about 250 € on the Xbox One and those 5 € on XBL gold each month. I did not pay that much money to play with quitters. I don’t care whatever argument you use against me, unless I’d allow it, I should not have quitters in my matches.

“Insert insult about spending a lot of money on gaming here”

The rules were announced before the game launched, to terms of use include a paragraph stating they can ban you for basically nothing at all and not even tell you, and the rules are also in short displayed every time you go into matchmaking.

How do you know that guy’s day wasn’t ruined? Did you ask him immediately after? However how nice of you to leave the match and make the situation even worse for that player.

However yes, I do agree preventing anyone from playing is a bit unecessary.
Instead, those who qualify for a ban should instead be put in a different player pool, a player pool existing of only “banned players”. Meaning, quitters, griefers, idlers and so forth matchef with each other. Also, to prevent abuse, no stats recorded, no commendations tracked and only a fraction of xp and req points given. Instead of total time “banned”, it’d be a number of consecutive clean games required to get back to normal matchmaking.

> 2533274795123910;4385:
> Their console, their multiplayer service, their game, their rules.

I work for a games development company and I’d never say this. Power always goes to your players in the long run (and we’ve learned this the hard way.)

I’d never ban players so harshly for quitting matches, especially because a lot of the time people quit for something that the developer has caused (bad ping, or unfair matchmaking - the latter which is heavy in Halo 5.)

Annoying a player is the worst thing you can do. To ban a player for quitting is absurd when much of the time the entire reason they’re quitting is often the company’s fault. (Unfair matchmaking for example.)

> 2533274795123910;4385:
> Doesn’t matter how much money you payed

Yes it does. £350 for an Xbox one and Halo 5 is a huge amount of money to spend on entertainment for the average person.

If I spent that much on a game I want to be able to play it. Banning me for quitting a few games which any reasonable player would quit is unacceptable - the only time you should be banning people is it they’re being abusing or cheating. I’d understand banning someone if they quit literally 50% of their matches, but that is nowhere near the case.

Case-in-point, do you think I’m going to be buying another Xbox and Halo 6 if Halo 6 isn’t massively improved? Harsh bans for Quitting are one of the many reasons that I am not looking forward to Halo 6. (Obviously there’s other reasons which are outside discussion, but heavy bans for quitting aren’t going to keep players – it’s just gonna annoy them.) And if less players buy the game, that means the players that do buy the game will get more micro-transactions shoved in their faces.

> 2533274795123910;4385:
> I should not have quitters in my matches.

This is an unreasonable expectation, and whilst I agree with the theory of it, it is highly impractical for many reasons:

  • People can’t always control their quitting, disconnecting is a thing. - It’s unreasonable of you to expect people not to quit when they’ve been matchmade against people 50x better than them; which is the fault of 343i, not theirs. - It’s unreasonable of you to expect people not to quit when they’re being abused by their own team. - It’s unreasonable of you to expect people not to quit when the match isn’t worth playing (e.g. multiple other teammates have already quit and you’re losing.)The latter two are what happened to me on many matches. I got banned for 8 hours because I left a game where my own team where abusing me, and in two games my own team had quit before I did - meaning it wasn’t worth me playing.

I play games for fun: It’s not fun being abused, and it’s not fun playing a 2 vs 4 match where you’re already losing 30-5. You cannot refute this, and you cannot reasonably argue against it.

> 2533274795123910;4385:
> The rules were announced before the game launched,

This is irrelevant because most of the playerbase don’t religiously follow this sort of announcement prior to game launch. I had no idea quitting resulted in a ban - nowhere was I told once I bought the game.

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> to terms of use include a paragraph stating they can ban you for basically nothing at all and not even tell you,

All games/services have this.

> 2533274795123910;4385:
> and the rules are also in short displayed every time you go into matchmaking.

Again, it’s irrelevant whether or not I formally agreed to them. If I want to play the game I have to agree to them.

Doesn’t mean I ethically agree to them. I think banning people for quitting (unless they’re literally quitting half their matches) is absolutely disgusting.

> 2533274795123910;4385:
> How do you know that guy’s day wasn’t ruined? Did you ask him immediately after?

Because if your day gets ruined by one person leaving a match in Social Halo 4 matchmaking then you have serious problems and need to go outside. I don’t need to defend this point. It’s absolutely pathetic to suggest that a person’s day was ruined by a teammate quitting in Social matchmaking.

> 2533274795123910;4385:
> However how nice of you to leave the match and make the situation even worse for that player.

Two of the team had already left and it was social matchmaking. No one cares. Again, I’d understand if the banning applied to Ranked as people take that seriously, but I only left Social matches - which are supposed to be for casual fun; there shouldn’t be any bans for quitting there.

> 2533274795123910;4385:
> However yes, I do agree preventing anyone from playing is a bit unecessary.

Finally. Honestly I think banning someone for quitting is stupid. I wholeheartedly agree with banning for cheating, abusing behavior - but not for quitting matches.

I can understand small bans (such as an hour) for quitting lots of Ranked games. but definitely not for social, where the teammates get replaced. Social matches are supposed to be casual no-strings fun.

For quitting, I think decreased matchmaking priority, reduced XP/rank ups, are the best option. They punish excessive quitting and don’t stop people playing the game - you should never stop people playing unless they’re cheating or being abusive.

> 2533274795123910;4385:
> Instead, those who qualify for a ban should instead be put in a different player pool, a player pool existing of only “banned players”.

I don’t agree with segregation. I think straight temp-banning people who Cheat, Grief, or act Abusive is fine.

I think Quiting Social playlists shouldn’t result in any punishment unless you’re quitting a heavy amount of matches - but either way anything over an hour ban is ridiculous. Quitting Ranked does have repercussions on your team, and I think light bans would be OK - but 8 hours is absolutely ridiculous.

I’d be OK with Quitting Ranked matches resulting in an instant loss for you, perhaps counting as x amount of deaths would be a good additional punishment. But you have to remeber that not all quitting is done maliciously and sometimes people quit for a valid reason (e.g. bad connection, mismatch of skill, or abusive team.)

Quitters would be fine to have their matchmaking lower priority as well.

I just purchased this game never played before and I got banned I ran to the bathroom I I didn’t know about the banning system there should be some type of warning for the new players