The official Halo 5 "Why was I banned?" thread

Hi, I was banned for an unknown reason. I though that perhaps it was because I lagged out last night but was able to play several games afterward. Today I turned my box on and tried to start matchmaking, but I am banned and there is no timer nor any info as to why.

I appreciate all your hard work and all that you do to ensure the multiplayer experience is excellent. Just would like to know if I did something wrong.

Thanks

> 2533274826090551;4188:
> Hi, I was banned for an unknown reason. I though that perhaps it was because I lagged out last night but was able to play several games afterward. Today I turned my box on and tried to start matchmaking, but I am banned and there is no timer nor any info as to why.
>
> I appreciate all your hard work and all that you do to ensure the multiplayer experience is excellent. Just would like to know if I did something wrong.
>
> Thanks

Your match history wasn’t very revealing for me.
Did you receive a ‘ban hammer strikes’ message?
If so what did it say?
What exactly happens when you try to enter a playlist?

> 2533274880633045;4189:
> > 2533274826090551;4188:
> > Hi, I was banned for an unknown reason. I though that perhaps it was because I lagged out last night but was able to play several games afterward. Today I turned my box on and tried to start matchmaking, but I am banned and there is no timer nor any info as to why.
> >
> > I appreciate all your hard work and all that you do to ensure the multiplayer experience is excellent. Just would like to know if I did something wrong.
> >
> > Thanks
>
> Your match history wasn’t very revealing for me.
> Did you receive a ‘ban hammer strikes’ message?
> If so what did it say?
> What exactly happens when you try to enter a playlist?

No, I did not.
When I select a playlist, the “Attention: at least one player in your fireteam is not permitted to play multiplayer games.”

also, thanks for the quick response.

> 2533274826090551;4190:
> > 2533274880633045;4189:
> > > 2533274826090551;4188:
> > > Hi, I was banned for an unknown reason. I though that perhaps it was because I lagged out last night but was able to play several games afterward. Today I turned my box on and tried to start matchmaking, but I am banned and there is no timer nor any info as to why.
> > >
> > > I appreciate all your hard work and all that you do to ensure the multiplayer experience is excellent. Just would like to know if I did something wrong.
> > >
> > > Thanks
> >
> > Your match history wasn’t very revealing for me.
> > Did you receive a ‘ban hammer strikes’ message?
> > If so what did it say?
> > What exactly happens when you try to enter a playlist?
>
> No, I did not.
> When I select a playlist, the “Attention: at least one player in your fireteam is not permitted to play multiplayer games.”
>
> also, thanks for the quick response.

press down and hold the button on the front of your console till the it shuts down completely. Wait a few minutes than restart it Hopefully that’ll help.

I would like to know why i get banned for 8 damn hours for your game glitching out at the end of a round and then telling me i quit and am now banned. Wtf i just got this trash game and because it glitches i get banned! I definitely did not quit and didnt lag out concidering i have a 60 meg connection.

> 2533274816613304;4192:
> I would like to know why i get banned for 8 damn hours for your game glitching out at the end of a round and then telling me i quit and am now banned. Wtf i just got this trash game and because it glitches i get banned! I definitely did not quit and didnt lag out concidering i have a 60 meg connection.

  • The ban system runs on a match delay, so the DNF that would have triggered the ban would have been immediately prior to the match you received the “Banhammer Strikes” message after. - You haven’t played Halo 5 on that account, so we have no way of looking at your match history.

> 2533274880633045;4193:
> > 2533274816613304;4192:
> > I would like to know why i get banned for 8 damn hours for your game glitching out at the end of a round and then telling me i quit and am now banned. Wtf i just got this trash game and because it glitches i get banned! I definitely did not quit and didnt lag out concidering i have a 60 meg connection.
>
> - The ban system runs on a match delay, so the DNF that would have triggered the ban would have been immediately prior to the match you received the “Banhammer Strikes” message after. - You haven’t played Halo 5 on that account, so we have no way of looking at your match history.

My gamertag is countrymac69 and it banned after a match i completed it just showed my fireteam and didnt go to the next match then i had to restart my game and it said i was banned. I fireteam member seen i was banned before i even restarted and i didnt see it.

> 2533274816613304;4194:
> > 2533274880633045;4193:
> > > 2533274816613304;4192:
> > > I would like to know why i get banned for 8 damn hours for your game glitching out at the end of a round and then telling me i quit and am now banned. Wtf i just got this trash game and because it glitches i get banned! I definitely did not quit and didnt lag out concidering i have a 60 meg connection.
> >
> > - The ban system runs on a match delay, so the DNF that would have triggered the ban would have been immediately prior to the match you received the “Banhammer Strikes” message after. - You haven’t played Halo 5 on that account, so we have no way of looking at your match history.
>
> My gamertag is countrymac69 and it banned after a match i completed it just showed my fireteam and didnt go to the next match then i had to restart my game and it said i was banned. I fireteam member seen i was banned before i even restarted and i didnt see it.

A 8 hour ban for one dnf is insane i havent been on since yesterday.

> 2533274816613304;4194:
> > 2533274880633045;4193:
> > > 2533274816613304;4192:
> > >
>
> My gamertag is countrymac69 and it banned after a match i completed it just showed my fireteam and didnt go to the next match then i had to restart my game and it said i was banned. I fireteam member seen i was banned before i even restarted and i didnt see it.

  • The tag you listed has 44 matches, 17 of which are DNFs. If that is the tag that is banned than that is almost certainly the reason you are banned. - If this is your first ban it would likely be short. Remember from the first post;How can I tell how long I was banned for?
    Ban duration will be shown on the red ban screen as the ban hammer strikes. First offences are generally low and last only a few minutes, but will increase in duration incrementally with each subsequent ban. The ban timer itself displays times as follows -
    Days : Hours : Minutes : Seconds - The ban system is a progressive discipline system however and bans get longer as misconduct continues. - In the future instead of multi-posting please edit your posts, it’s considered spam otherwise.

Hello, I have been playing the last few nights to rank up…but tonight when I started to play, I noticed some lag in the game and then LOST CONNECTION. Wasn’t sure if it was me or something, but this was a first. I played a few more games and it kept happening. One game I finished was looking at my stats, and then I got a LOST connection again. That was odd. I love the game too much to quit in game.

Here is the first match
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/73717a69-1a47-40e6-8b91-19aba31b3b6c/players/mooseygeek?gameHistoryMatchIndex=10&gameHistoryGameModeFilter=All

So I closed out of Halo5 started it up again and started another match…same thing playing and lost connection
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/4c0dae2f-7496-408b-b992-15d11b9e8ddc/players/mooseygeek?gameHistoryMatchIndex=9&gameHistoryGameModeFilter=All

The next few games I was able to play and here they are
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/0524541d-2fa5-4044-822e-24f7150ee055/players/mooseygeek?gameHistoryMatchIndex=8&gameHistoryGameModeFilter=All
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/64e27320-9e0f-4c46-b6c7-4592eddad6bd/players/mooseygeek?gameHistoryMatchIndex=7&gameHistoryGameModeFilter=All
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/bcfb4503-157f-4ff6-9f76-1e11f841a8b7/players/mooseygeek?gameHistoryMatchIndex=6&gameHistoryGameModeFilter=All
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/1e937837-e3cc-4fc7-afbb-50451b8b4678/players/mooseygeek?gameHistoryMatchIndex=5&gameHistoryGameModeFilter=All

Then the next 5 games it acted up again. :frowning:
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/6f8537e6-ed65-4545-baf7-bb66ccfa8d32/players/mooseygeek?gameHistoryMatchIndex=4&gameHistoryGameModeFilter=All
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/68b64428-2f5c-454c-b715-728a30fa2add/players/mooseygeek?gameHistoryMatchIndex=3&gameHistoryGameModeFilter=All
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/6fcfd650-5aff-4858-bd98-62e803969945/players/mooseygeek?gameHistoryMatchIndex=2&gameHistoryGameModeFilter=All
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/eb6c3610-72a9-4bb2-b37b-e3094d22032f/players/mooseygeek?gameHistoryMatchIndex=1&gameHistoryGameModeFilter=All

https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/6444ba30-ffd6-4dfc-9586-76f1c68ed829/players/mooseygeek?gameHistoryMatchIndex=0&gameHistoryGameModeFilter=All

With that last one, I got the ban for 20 mins. How was i doing wrongdoing. I was enjoying a game of Halo and then screen stopped and I said oh no not again. Sure enough, LOST CONNECTION. As I mentioned, I love this game too much to get banned for something that is out of my hands.

I disconnected my modem and router…waited ten minutes and plugged back my modem and router…thinking there might be some issue. But I have had NO issues like this before. What do I do? Any suggestions are greatly appreciated. Thank you for taking time to read my post.

MooseyGeek

> 2715563346742164;4197:
> MooseyGeek

Ive seen 7 Dnfs in your last twenty games.
So what couldve happen:Do you have your NAT set open?
Is it possible that your networkprovider had any issues at his end?

> 2535408730995228;4198:
> > 2715563346742164;4197:
> > MooseyGeek
>
> Ive seen 7 Dnfs in your last twenty games.
> So what couldve happen:Do you have your NAT set open?
> Is it possible that your networkprovider had any issues at his end?

None whatsoever with my cable provider. I have had no issues the last few days playing HALO. Just started tonight. I checked to make sure my NAT is open. I also checked the network connection and multiplayer test from the settings and everything checked out.
By the way, here a vid in game while i was adjusting sounds

I played Paladins in between and just now I played Hawken w/o any issue.

> 2715563346742164;4199:
> > 2535408730995228;4198:
> > > 2715563346742164;4197:
> > > MooseyGeek
> >
> > Ive seen 7 Dnfs in your last twenty games.
> > So what couldve happen:Do you have your NAT set open?
> > Is it possible that your networkprovider had any issues at his end?
>
> None whatsoever with my cable provider. I have had no issues the last few days playing HALO. Just started tonight. I checked to make sure my NAT is open. I also checked the network connection and multiplayer test from the settings and everything checked out.
> By the way, here a vid in game while i was adjusting sounds
> https://twitter.com/MooseyGeek/status/822037624416145409
>
> I played Paladins in between and just now I played Hawken w/o any issue.

Then you have most likley a occosional connection prioblem that can happen to every game at anytime.
Solution:Patience.

> 2535408730995228;4200:
> > 2715563346742164;4199:
> > > 2535408730995228;4198:
> > > > 2715563346742164;4197:
> > > > MooseyGeek
> > >
> > > Ive seen 7 Dnfs in your last twenty games.
> > > So what couldve happen:Do you have your NAT set open?
> > > Is it possible that your networkprovider had any issues at his end?
> >
> > None whatsoever with my cable provider. I have had no issues the last few days playing HALO. Just started tonight. I checked to make sure my NAT is open. I also checked the network connection and multiplayer test from the settings and everything checked out.
> > By the way, here a vid in game while i was adjusting sounds
> > https://twitter.com/MooseyGeek/status/822037624416145409
> >
> > I played Paladins in between and just now I played Hawken w/o any issue.
>
> Then you have most likley a occosional connection prioblem that can happen to every game at anytime.
> Solution:Patience.

I just dont like the banhammer thinking I’m doing something bad when I’m not. :slight_smile: You know what I mean. Guess it’s time to put away the controller and get some z’s. If this happens again ONLY in halo again tomorrow night, what should/could I do next?

> 2715563346742164;4201:
> > 2535408730995228;4200:
> > > 2715563346742164;4199:
> > > > 2535408730995228;4198:
> > > > > 2715563346742164;4197:
> > > > > MooseyGeek
> > > >
> > > > Ive seen 7 Dnfs in your last twenty games.
> > > > So what couldve happen:Do you have your NAT set open?
> > > > Is it possible that your networkprovider had any issues at his end?
> > >
> > > None whatsoever with my cable provider. I have had no issues the last few days playing HALO. Just started tonight. I checked to make sure my NAT is open. I also checked the network connection and multiplayer test from the settings and everything checked out.
> > > By the way, here a vid in game while i was adjusting sounds
> > > https://twitter.com/MooseyGeek/status/822037624416145409
> > >
> > > I played Paladins in between and just now I played Hawken w/o any issue.
> >
> > Then you have most likley a occosional connection prioblem that can happen to every game at anytime.
> > Solution:Patience.
>
> I just dont like the banhammer thinking I’m doing something bad when I’m not. :slight_smile: You know what I mean. Guess it’s time to put away the controller and get some z’s. If this happens again ONLY in halo again tomorrow night, what should/could I do next?

An hardreset is an option you should do anyway,but will most likly nothing happen this night as such problems only happen randomly.

I don’t think I’ve done anything wrong, but I’ve been banned and it’s been almost an hour and a half and I don’t know why. I haven’t team killed anyone and I don’t talk on my mic in game chat, so I haven’t been rude to other players. I don’t understand. I’m kind of upset. And would like to know why my ban is so long and for what…

> 2533274965234924;4203:
> I don’t think I’ve done anything wrong, but I’ve been banned and it’s been almost an hour and a half and I don’t know why. I haven’t team killed anyone and I don’t talk on my mic in game chat, so I haven’t been rude to other players. I don’t understand. I’m kind of upset. And would like to know why my ban is so long and for what…

You have 9 dnf’s in your last 30 games, not finishing games will get you banned.

> 2533274965234924;4203:
> I don’t think I’ve done anything wrong, but I’ve been banned and it’s been almost an hour and a half and I don’t know why. I haven’t team killed anyone and I don’t talk on my mic in game chat, so I haven’t been rude to other players. I don’t understand. I’m kind of upset. And would like to know why my ban is so long and for what…

Excessive quting can also cause an ban.
You have 5 DNFs in your last twenty matches.
The duration of the ban comes with an message,after this message is clicked away there is no way to determine your ban lenght.

Buenas tardes,

FuĂ­ baneado de Matchmaking y dura mĂĄs de 1 dĂ­a la exclusiĂłn, es demasiado tiempo para estar baneado ya que pago una membresĂ­a anual por jugar Halo 5 y no creo que sea justo quitarme tanto tiempo,

Quedo en espera de sus comentarios,

Saludos!

Good afternoon,

I was banned from Matchmaking and it lasts for more than 1 day the exclusion, it is too long to be banned since I pay an annual membership to play Halo 5 and I do not think it’s fair to take away so much time,

I wait for your comments,

Regards!

What happens when you don’t get kicked or disconnect, but still get a DNF? I have been returned to the screen that you might get after a match, except there is nothing there. I can view the carnage report from the previous match, and spartan hub, but I cannot quit activity nor do anything else. I have a feeling that I will get a temporary ban because of this. I have even recorded the last part of the match. It only happens on the social play lists. I haven’t been dropped or anything from any ranked matches, yet.