The official Halo 5 "Why was I banned?" thread

Games Halo 5: Guardians
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> > > > ok wulfwoodsins, i quit a game yesterday as i had a visitor knock my door today, an important visitor who’s helping me with legal issues, so i quit, this was a day ago, i go for a game tonight ( 2.44 gmt) and i’m banned for 9 hours, i want this lifted, i’m a good player and i do on occasion quit a game as iv’e said before if i’m playing an obvious pro team and being humiliated (and usually verbally abused via headset) or i’m left 4 v 1. You guys are turning into the -Yoink!- of halo, and it’s becoming unpleasant to play, i don’t team kill, i’m respectful to other players. Being banned from a game you’ve paid hard earned cash for (including in app purchases) is just really poor treatment. And 9 hours is not fair. have some respect for your customers. we keep you in a job. I talk to a lot of people who play halo, A LOT of people who play halo, and their all saying the same thing, that the ban hammer is getting out of control. I Don’t mind being banned for poor conduct, but quitting is hardly a a capital offence.And 9 hours is just disrespect. I miss bungie big time, 343 are -Yoinks!-
> > >
> > >
> > > 6 out of your last 30 are DNFS. Follow the rules and you won’t get banned. It only got to nine hours, because you continued to not finish matches after multiple shorter bans.
> >
> >
> > i’d say thats not a bad record, my issue is the length of the bans, far too excessive 2 of those bans my controller batteries kept dying, one was a visitor, one was lagging really bad others were due to being thumped by vastly superior players. When people are passionate about something, tempers will flare people will quit, loud bans need to stop period.
>
>
> Not a bad record? 20% of your recent matches? You prevent your opponents from having a fair match and you put your teammates at a disadvantage once out of every five matches and you think that is okay? Your next ban will be longer as will the one after that and so on until you correct your behavior.

i quit because i was costing my team kills, and yes i do think its ok.

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> > > > > ok wulfwoodsins, i quit a game yesterday as i had a visitor knock my door today, an important visitor who’s helping me with legal issues, so i quit, this was a day ago, i go for a game tonight ( 2.44 gmt) and i’m banned for 9 hours, i want this lifted, i’m a good player and i do on occasion quit a game as iv’e said before if i’m playing an obvious pro team and being humiliated (and usually verbally abused via headset) or i’m left 4 v 1. You guys are turning into the -Yoink!- of halo, and it’s becoming unpleasant to play, i don’t team kill, i’m respectful to other players. Being banned from a game you’ve paid hard earned cash for (including in app purchases) is just really poor treatment. And 9 hours is not fair. have some respect for your customers. we keep you in a job. I talk to a lot of people who play halo, A LOT of people who play halo, and their all saying the same thing, that the ban hammer is getting out of control. I Don’t mind being banned for poor conduct, but quitting is hardly a a capital offence.And 9 hours is just disrespect. I miss bungie big time, 343 are -Yoinks!-
> > > >
> > > >
> > > > That only accounts for one game. Your most recent game today was a DNF.
> > > >
> > > > Breaking the rules of a game that gave you really fair warning is just as poor treatment
> > > >
> > > > must be nice up there on your throne of righteousness
> >
> >
> > I get the sarcasm, but the golden rule is don’t quit = no bans. The game is incapable of understanding why you left, only that you were in the server, and now you’re not in the server while the game is still going.
> >
> > But it’s a fact that the game gave you fair warning. Every time you try to start a game, it tells you. Every time you try to quit a game, it tells you.
>
>
> i don’t disagree entirely with bans, just the length, i think it need to be reconsidered and re implemented thats all, 9 hours is ridiculous, you know theres actually times when i wish team members would quit, 0 kills 18 deaths lol, sometimes your the weak link and need to go, you know? And i’m not the only guy who’s upset by this, i talk to others all the time who get banned for dropped connections, and other things. not a good idea to piss your customers off

9 hours was a result of a bunch of smaller bans piling up.

The “weakest link” is still a player, which you can’t alienate from a match based on skill. Well actually chances are that player was a smurf account anyway (just checked, most likely was)

Dropped connections still count as a DNF, and can still lead to bans. This was covered before the game’s launch.

It’s not a good idea to piss your customers off by allowing habitual quitters to go unpunished.

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> > > > > ok wulfwoodsins, i quit a game yesterday as i had a visitor knock my door today, an important visitor who’s helping me with legal issues, so i quit, this was a day ago, i go for a game tonight ( 2.44 gmt) and i’m banned for 9 hours, i want this lifted, i’m a good player and i do on occasion quit a game as iv’e said before if i’m playing an obvious pro team and being humiliated (and usually verbally abused via headset) or i’m left 4 v 1. You guys are turning into the -Yoink!- of halo, and it’s becoming unpleasant to play, i don’t team kill, i’m respectful to other players. Being banned from a game you’ve paid hard earned cash for (including in app purchases) is just really poor treatment. And 9 hours is not fair. have some respect for your customers. we keep you in a job. I talk to a lot of people who play halo, A LOT of people who play halo, and their all saying the same thing, that the ban hammer is getting out of control. I Don’t mind being banned for poor conduct, but quitting is hardly a a capital offence.And 9 hours is just disrespect. I miss bungie big time, 343 are -Yoinks!-
> > > >
> > > >
> > > > 6 out of your last 30 are DNFS. Follow the rules and you won’t get banned. It only got to nine hours, because you continued to not finish matches after multiple shorter bans.
> > >
> > >
> > > i’d say thats not a bad record, my issue is the length of the bans, far too excessive 2 of those bans my controller batteries kept dying, one was a visitor, one was lagging really bad others were due to being thumped by vastly superior players. When people are passionate about something, tempers will flare people will quit, loud bans need to stop period.
> >
> >
> > Not a bad record? 20% of your recent matches? You prevent your opponents from having a fair match and you put your teammates at a disadvantage once out of every five matches and you think that is okay? Your next ban will be longer as will the one after that and so on until you correct your behavior.
>
>
> i quit because i was costing my team kills, and yes i do think its ok.

The banhammer didn’t think it was ok, apparently. So you have to ask yourself what is easier and more realistic: expect the banhammer to change, or change how you play to conform with existing rules. There aren’t many options; you can post here all you want about your distaste for the current banning system, but have you ever seen a 343i rep respond to anyone here (monitors aren’t affiliated with 343i, btw)? 343i seems just fine with how the ban system is working. I highly doubt they are going to alter the banhammer, and if they do, it probably won’t be in the way you’d expect or want. So as things are now, you really only have a few options. 1) Keep on playing and quitting as you have been, in which case you can expect longer bans in the future. I guess you could still come here and complain for every future ban, but it would be a lesson in futility; nothing would change. 2) Change how you play so that you quit less; this probably means sticking out even the toughest matches, no matter what map or how outmatched you are. Doing this should make it so that when irl emergencies occur, you can quit and the system won’t think you’re doing it habitually (if emergencies are common for you, then that’s another issue). 3) If you refuse to accept options 1 or 2, the only other thing would be to stop playing entirely.

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> Not a bad record? 20% of your recent matches? You prevent your opponents from having a fair match and you put your teammates at a disadvantage once out of every five matches and you think that is okay? Your next ban will be longer as will the one after that and so on until you correct your behavior.

> 2535419919717646;3028:
> i quit because i was costing my team kills, and yes i do think its ok.

You already know that you aren’t supposed to quit in the middle of a match, and your previous bans should have reminded you of that. If you truly believe that it is okay to quit during 20% of your online matches, a nine-hour ban isn’t long enough.

3032

What about the times where people get disconnected from the server due to lag or etc ping spikes and you get banned for that?

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> What about the times where people get disconnected from the server due to lag or etc ping spikes and you get banned for that?

Excessive disconnects are one of the things the banhammer looks for when issuing bans (see here under “The Banhammer Strikes!” section). If you are experiencing repeated unintended disconnects, I would strongly suggest troubleshooting your connection to find a more stable setting.

3034

So I just started playing halo again, I did quit some matches, but a lot of the so called quits is my internet connection timing out, in the last few days of playing and have been banned and noticed the timer increased each time, I know better than to keep quitting especially if I’m actually staying here to play, also if my team mate quits and I’m playing doubles I don’t think I should have to stand there for 10+ min waiting for the match to be over,yesterday I was banned for almost 2 hours after winning a game , waiting for the screen to move eventually exiting the game out and re open, today I am now banned for 8 hours after the game kicked me out of my match I did not quit , this really sucks it needs to be adjusted, with the combination of game glitches, and Internet timing out eventually I won’t be playing this game at all with the ban time going to ridiculous amounts.

3035

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> So I just started playing halo again, I did quit some matches, but a lot of the so called quits is my internet connection timing out, in the last few days of playing and have been banned and noticed the timer increased each time, I know better than to keep quitting especially if I’m actually staying here to play, also if my team mate quits and I’m playing doubles I don’t think I should have to stand there for 10+ min waiting for the match to be over,yesterday I was banned for almost 2 hours after winning a game , waiting for the screen to move eventually exiting the game out and re open, today I am now banned for 8 hours after the game kicked me out of my match I did not quit , this really sucks it needs to be adjusted, with the combination of game glitches, and Internet timing out eventually I won’t be playing this game at all with the ban time going to ridiculous amounts.

If your internet timing out is a consistent problem, you may want to try to find out what is causing that and fix it, so that you can remove bans cause by them.

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> > So I just started playing halo again, I did quit some matches, but a lot of the so called quits is my internet connection timing out, in the last few days of playing and have been banned and noticed the timer increased each time, I know better than to keep quitting especially if I’m actually staying here to play, also if my team mate quits and I’m playing doubles I don’t think I should have to stand there for 10+ min waiting for the match to be over,yesterday I was banned for almost 2 hours after winning a game , waiting for the screen to move eventually exiting the game out and re open, today I am now banned for 8 hours after the game kicked me out of my match I did not quit , this really sucks it needs to be adjusted, with the combination of game glitches, and Internet timing out eventually I won’t be playing this game at all with the ban time going to ridiculous amounts.
>
>
> If your internet timing out is a consistent problem, you may want to try to find out what is causing that and fix it, so that you can remove bans cause by them.

I understand that’s just one of the causes, a lot of the “quits” we’re also the game either pulling me out of a match, or even after a win when the screen is just stuck if you restart your game it’s considered a quit and that’s been happening to me

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> > > So I just started playing halo again, I did quit some matches, but a lot of the so called quits is my internet connection timing out, in the last few days of playing and have been banned and noticed the timer increased each time, I know better than to keep quitting especially if I’m actually staying here to play, also if my team mate quits and I’m playing doubles I don’t think I should have to stand there for 10+ min waiting for the match to be over,yesterday I was banned for almost 2 hours after winning a game , waiting for the screen to move eventually exiting the game out and re open, today I am now banned for 8 hours after the game kicked me out of my match I did not quit , this really sucks it needs to be adjusted, with the combination of game glitches, and Internet timing out eventually I won’t be playing this game at all with the ban time going to ridiculous amounts.
> >
> >
> > If your internet timing out is a consistent problem, you may want to try to find out what is causing that and fix it, so that you can remove bans cause by them.
>
>
> I understand that’s just one of the causes, a lot of the “quits” we’re also the game either pulling me out of a match, or even after a win when the screen is just stuck if you restart your game it’s considered a quit and that’s been happening to me

The next time such things occur, use the game DVR to capture video footage of you getting booted from the game (don’t use theatre mode, directly record getting booted and any ban that follows using the DVR). Video footage can often be helpful in figuring out if something wrong happened. Can’t guarantee that it would get forwarded to 343i for investigation, but it’s better to have evidence of your claims nonetheless.

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> > > > So I just started playing halo again, I did quit some matches, but a lot of the so called quits is my internet connection timing out, in the last few days of playing and have been banned and noticed the timer increased each time, I know better than to keep quitting especially if I’m actually staying here to play, also if my team mate quits and I’m playing doubles I don’t think I should have to stand there for 10+ min waiting for the match to be over,yesterday I was banned for almost 2 hours after winning a game , waiting for the screen to move eventually exiting the game out and re open, today I am now banned for 8 hours after the game kicked me out of my match I did not quit , this really sucks it needs to be adjusted, with the combination of game glitches, and Internet timing out eventually I won’t be playing this game at all with the ban time going to ridiculous amounts.
> > >
> > >
> > > If your internet timing out is a consistent problem, you may want to try to find out what is causing that and fix it, so that you can remove bans cause by them.
> >
> >
> > I understand that’s just one of the causes, a lot of the “quits” we’re also the game either pulling me out of a match, or even after a win when the screen is just stuck if you restart your game it’s considered a quit and that’s been happening to me
>
>
> The next time such things occur, use the game DVR to capture video footage of you getting booted from the game (don’t use theatre mode, directly record getting booted and any ban that follows using the DVR). Video footage can often be helpful in figuring out if something wrong happened. Can’t guarantee that it would get forwarded to 343i for investigation, but it’s better to have evidence of your claims nonetheless.

I appreciate you trying to help Chimera but that’s ridiculous that I have to do all of that just for hope to get back playing. 343 needs to adjust their system or monitor better. Halo is way to big for them to tell us who are being abused by the system to just post in the forums and hope it gets their eye. Just when I felt the halo run coming back to me, I’m about to just stop all over again, banned for 8 hours and the game kicked me out, not losing internet connection, not me quitting.

3039

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> > > > > So I just started playing halo again, I did quit some matches, but a lot of the so called quits is my internet connection timing out, in the last few days of playing and have been banned and noticed the timer increased each time, I know better than to keep quitting especially if I’m actually staying here to play, also if my team mate quits and I’m playing doubles I don’t think I should have to stand there for 10+ min waiting for the match to be over,yesterday I was banned for almost 2 hours after winning a game , waiting for the screen to move eventually exiting the game out and re open, today I am now banned for 8 hours after the game kicked me out of my match I did not quit , this really sucks it needs to be adjusted, with the combination of game glitches, and Internet timing out eventually I won’t be playing this game at all with the ban time going to ridiculous amounts.
> > > >
> > > >
> > > > If your internet timing out is a consistent problem, you may want to try to find out what is causing that and fix it, so that you can remove bans cause by them.
> > >
> > >
> > > I understand that’s just one of the causes, a lot of the “quits” we’re also the game either pulling me out of a match, or even after a win when the screen is just stuck if you restart your game it’s considered a quit and that’s been happening to me
> >
> >
> > The next time such things occur, use the game DVR to capture video footage of you getting booted from the game (don’t use theatre mode, directly record getting booted and any ban that follows using the DVR). Video footage can often be helpful in figuring out if something wrong happened. Can’t guarantee that it would get forwarded to 343i for investigation, but it’s better to have evidence of your claims nonetheless.
>
>
> I appreciate you trying to help Chimera but that’s ridiculous that I have to do all of that just for hope to get back playing. 343 needs to adjust their system or monitor better. Halo is way to big for them to tell us who are being abused by the system to just post in the forums and hope it gets their eye. Just when I felt the halo run coming back to me, I’m about to just stop all over again, banned for 8 hours and the game kicked me out, not losing internet connection, not me quitting.

Well, all I can tell you is that in 152 pages of this, I don’t think 343i has ever responded, so I think they are fine with how their system is working. Expecting them to change the banhammer is probably a lost cause.

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> > > > > > So I just started playing halo again, I did quit some matches, but a lot of the so called quits is my internet connection timing out, in the last few days of playing and have been banned and noticed the timer increased each time, I know better than to keep quitting especially if I’m actually staying here to play, also if my team mate quits and I’m playing doubles I don’t think I should have to stand there for 10+ min waiting for the match to be over,yesterday I was banned for almost 2 hours after winning a game , waiting for the screen to move eventually exiting the game out and re open, today I am now banned for 8 hours after the game kicked me out of my match I did not quit , this really sucks it needs to be adjusted, with the combination of game glitches, and Internet timing out eventually I won’t be playing this game at all with the ban time going to ridiculous amounts.
> > > > >
> > > > >
> > > > > If your internet timing out is a consistent problem, you may want to try to find out what is causing that and fix it, so that you can remove bans cause by them.
> > > >
> > > >
> > > > I understand that’s just one of the causes, a lot of the “quits” we’re also the game either pulling me out of a match, or even after a win when the screen is just stuck if you restart your game it’s considered a quit and that’s been happening to me
> > >
> > >
> > > The next time such things occur, use the game DVR to capture video footage of you getting booted from the game (don’t use theatre mode, directly record getting booted and any ban that follows using the DVR). Video footage can often be helpful in figuring out if something wrong happened. Can’t guarantee that it would get forwarded to 343i for investigation, but it’s better to have evidence of your claims nonetheless.
> >
> >
> > I appreciate you trying to help Chimera but that’s ridiculous that I have to do all of that just for hope to get back playing. 343 needs to adjust their system or monitor better. Halo is way to big for them to tell us who are being abused by the system to just post in the forums and hope it gets their eye. Just when I felt the halo run coming back to me, I’m about to just stop all over again, banned for 8 hours and the game kicked me out, not losing internet connection, not me quitting.
>
>
> Well, all I can tell you is that in 152 pages of this, I don’t think 343i has ever responded, so I think they are fine with how their system is working. Expecting them to change the banhammer is probably a lost cause.

Yea I know just decided to give it a shot, this far with no answers is poor customer service, especially since it’s effecting a lot

3041

And I just started playing again a couple days ago so for me to come here and complain about the same issues people who are more consistent are, is ridiculous

3042

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> So is 343 ever going to mention how their servers are causing some players to get banned due server errors? And how those bans caused by their server errors shouldn’t be kept in the records of the players that were affected, essentially a black mark to those who habitually never quit? I’m still a little peeved at the fact that a server error caused my disconnect and somehow that automated the system to issue a ban for 10 minutes, causing a forced DNF and enforcing a ban. I just want to know if this problem has been addressed. Also, I’m not a perfect player, I will admit that. inb4 people say I deserved this for quitting one match about 2 months ago and another 3 months ago, and that this is just the banhammer finally catching up to all my heinous crimes against the Halo community.

I have another post way back when I received this ban. It was ten minutes, nothing really to sneeze at, but still a rather unwarranted, yet automated banhammer response, and I’m sure I’m not the only one that has been unfairly affected with this automated banhammer. Normally, I would’ve moved on, but my hubris won’t allow it. I do not want to be associated with all the quitters that deserve bans for a gross amount of quitting, to be told to check my connection, to check the FAQ, and that 343 won’t do anything to better their banhammer, which obviously has more flaws in it than previous Halo’s. Anyways, this is my evidence that it was some “change in”/left fireteam error that booted me out when I was playing Solo Queue (no teammates/friends with me at all) Team Snipers and gave me a DNF on 08/14/2016, which led to the ban. Surely, I’m not the only that has had this happen before. (Also, I knew I should’ve found the clip sooner and brought to light, forgive me for that)

Link: Ace the Chapin's Xbox Halo 5: Guardians clip 20913107. Find your Xbox clips on GamerDVR.com

3043

I just want to add, for those expecting a response from 343i, that it’s not going to happen. As I’ve mentioned before in this topic and in other places, the ban system is automated and is the same system that Bungie had in place - they didn’t provide a response to in-game bans either:
http://halo.bungie.net/news/content.aspx?link=H3Bans

> Please note that while this process is automated, it is accurate. Bans are almost certainly legitimate, and will stay in force for their stated duration. To keep your matchmaking privileges in good standing, immediately cease any unsociable behavior and wait out the ban. Either way, there will be no response communication from this process.

The only difference between Bungie’s system and 343’s, is that tech has improved since the days of Halo 3 and the wealth of data that is available to Halo 5 (you can guarantee there is data not exposed via the API) has a very good chance of making today’s ban system a lot more accurate. What the system would have missed a few years ago, is now able to pick up on and act accordingly.

3044

> 2533274813317074;3043:
> I just want to add, for those expecting a response from 343i, that it’s not going to happen. As I’ve mentioned before in this topic and in other places, the ban system is automated and is the same system that Bungie had in place - they didn’t provide a response to in-game bans either:
> http://halo.bungie.net/news/content.aspx?link=H3Bans
>
>
> > Please note that while this process is automated, it is accurate. Bans are almost certainly legitimate, and will stay in force for their stated duration. To keep your matchmaking privileges in good standing, immediately cease any unsociable behavior and wait out the ban. Either way, there will be no response communication from this process.
>
>
> The only difference between Bungie’s system and 343’s, is that tech has improved since the days of Halo 3 and the wealth of data that is available to Halo 5 (you can guarantee there is data not exposed via the API) has a very good chance of making today’s ban system a lot more accurate. What the system would have missed a few years ago, is now able to pick up on and act accordingly.

from bungie’s bahammer guidelines: " The following things will not result in a visit from the Banhammer:
**Lag (poor or intermittent network performance).**Occasional disconnects due to inconsistent network conditions."

This system is not the same system as Bungi. An argument can be made here if you point all the blame at the user. I have been telling people all along that network inconsistencies/ performances can be due to no fault of our own. If 343 choose to ban players for issues like this; an explanation is needed.

3045

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> > 2533274880229852;3006:
> > Could somebody please explain to me why it is when the server drops me from a game I get banned. I didn’t do anything wrong and this is happening quite frequently. This has happened far to many times it is really beginning to annoy me. Please fix this issue of your ban system because it is obviously flawed
>
>
> Can you point out in your game history the most recent game where you experienced a server drop?

He probably means network drops instead of server drops. And according to the “Bungie/343i ban hammer policy” stckrboy presented, he should not have been banned for internet performance.

3046

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> > > Could somebody please explain to me why it is when the server drops me from a game I get banned. I didn’t do anything wrong and this is happening quite frequently. This has happened far to many times it is really beginning to annoy me. Please fix this issue of your ban system because it is obviously flawed
> >
> >
> > Can you point out in your game history the most recent game where you experienced a server drop?
>
>
> He probably means network drops instead of server drops. And according to the “Bungie/343i ban hammer policy” stckrboy presented, he should not have been banned for internet performance.

Bungie’s old Halo banning policy (the one stckrboy linked) specifically said “occasional” disconnects are not grounds for banning. That suggests some threshold where, eventually, getting disconnected too often would result in a ban. Similarly, 343i’s ban policy states that excessive disconnects will get you banned (here, under the section “The Banhammer Strikes!”). So it is differently worded but similar meaning. So actually, for both companies, there is a threshold where internet performance does eventually start to influence bans. In fact, Bungie continued this implementation with Destiny: players that consistently show red bar connections in Destiny’s PvP get temporarily banned from PvP until they can better their connection.

3047

Why does it count as a ban if you lose connection to a game randomly?

This might not happen to everyone, but it has happened to me a few times.