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> So Ive noticed that no matter how many times you tell people on here that you checked your connection, and you checked your internet, and when you note that both of them are working well, they still just tell you the same thing which goes something like this… " Well you should just fix your internet, or look up ways in which you can connect better etc etc…" I personally haven’t had that many issues with getting kicked from matches, but Ive noticed a lot of people have. Ive noticed when people say " hey Im not quitting,and my connections fine but Im still getting kicked, and therefore banned please help." you almost get the same exact response that i noted above. I can’t speak for you, but I feel like just an acknowledgement that says “hey there are issues with the servers, and we’re sorry, and were doing our best to fix them” would be a nice gesture and would be a lot better than the arbitrary responses everyone who has this issue gets… Just my two cents.
Because there is no official response from 343 here, people here are just covering for them by deflecting the blame on your internet, folks will remember this treatment when halo6 comes out!
I’ve been booted twice giving dnfs this morning and once it said Xbox live error so when are you going to ban me, Not my internet not my connection People have been getting disconnected all morning all night so everyones internet is bad this site is crap now I’m going to get banned again for your incompetence. Your excuses that’s its all us is to save face.Stop the crap and answer what all has been asking and not a moderater.
BanHammer though a decent idea is flawed and you blame us while banning us, how tall is thee pedestal. Your system is slow not our internet, especially all the lost connections in the past 24hrs, own up stop blaming, if you can’t fix it don’t screw us!!!
The game banned me 2 days!When i will can play? 
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> The game banned me 2 days!When i will can play?
Considering you haven’t played Halo 5 on that account I don’t know.
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> > So Ive noticed that no matter how many times you tell people on here that you checked your connection, and you checked your internet, and when you note that both of them are working well, they still just tell you the same thing which goes something like this… " Well you should just fix your internet, or look up ways in which you can connect better etc etc…" I personally haven’t had that many issues with getting kicked from matches, but Ive noticed a lot of people have. Ive noticed when people say " hey Im not quitting,and my connections fine but Im still getting kicked, and therefore banned please help." you almost get the same exact response that i noted above. I can’t speak for you, but I feel like just an acknowledgement that says “hey there are issues with the servers, and we’re sorry, and were doing our best to fix them” would be a nice gesture and would be a lot better than the arbitrary responses everyone who has this issue gets… Just my two cents.
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> Because there is no official response from 343 here, people here are just covering for them by deflecting the blame on your internet, folks will remember this treatment when halo6 comes out!
Or Just what Chimera30 said:
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> It’s true that 343i isn’t good about responding here; they themselves have said that but haven’t really made any changes to fix that. Monitors and other users are limited in the help they can provide; all they can do is relay the rules, look at history to see if trends can be detected, and offer general suggestions. They cannot lifts bans or even get in touch with people who could. But while you may admonish monitors and others who present these general suggestions, even to people who claim to have “tried everything” and are not quitting and blame the servers, let me ask you this: how do you know they are being truthful? It comes with the territory of online gaming that those who experience consequences will attempt to get out of trouble by claiming it wasn’t their fault, and while there are likely some cases of players getting booted for reasons beyond their control, I present to you the possibility that many, if not most, people who come here with such claims of server issues actually are responsible for their own bans. With what limited information we have available to view on this site, it is impossible to know for sure either way. But I submit that one such not be so quick to believe what someone writes on these forums, especially in the cases of bans.
> I will say this in conclusion: server errors do not affect single players. At the very least, a server error would affect everyone in that particular dedicated server; it wouldn’t selectively kick one person. So one could try to see if a claim of a server error has some weight by finding the game in the history of the person making the claim, look at the other players in the game, and seeing if more than just that one player also had DNFs for that game. More often than not, the person with the ban claiming server error was the only one with a DNF. It’s not foolproof, sure, but it is the best we as users can do to verify the validity of people’s claims. Again, monitors and others who help out here are unable to lift bans and probably can’t get in touch with people who could. We cannot fix server issues, if they are actually occurring. All we can do is state the rules/regulations, over general suggestions, and do limited research into game history.
Just now I was banned for being idle for too many games. I understand that this is a problem but in my case it happened after being for one game and I had to take care of something urgent. I do not appreciate a ban for missing one game especially in my situation. Fix this 343. This is a joke.
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> > I read your explanation of banning and it is absolutely untrue. I just got this game and last week I had to get a phone call and was banned for inactivity ONCE! Today the menu system was acting funny and I got dropped into a snipers game and backed out ONCE and was banned. Please explain how you can say it takes more than once when it has happened TWICE for SINGLE infractions???
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> Just would like to point out that you have about 5 DNFs in your entire Arena history, plus that one DNF in your 2 Warzone games. So while you may not have a pattern of quitting, you have more than just 2 infractions.
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> > > So is 343 ever going to mention how their servers are causing some players to get banned due server errors? And how those bans caused by their server errors shouldn’t be kept in the records of the players that were affected, essentially a black mark to those who habitually never quit? I’m still a little peeved at the fact that a server error caused my disconnect and somehow that automated the system to issue a ban for 10 minutes, causing a forced DNF and enforcing a ban. I just want to know if this problem has been addressed. Also, I’m not a perfect player, I will admit that. inb4 people say I deserved this for quitting one match about 2 months ago and another 3 months ago, and that this is just the banhammer finally catching up to all my heinous crimes against the Halo community.
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> > So Ive noticed that no matter how many times you tell people on here that you checked your connection, and you checked your internet, and when you note that both of them are working well, they still just tell you the same thing which goes something like this… " Well you should just fix your internet, or look up ways in which you can connect better etc etc…" I personally haven’t had that many issues with getting kicked from matches, but Ive noticed a lot of people have. Ive noticed when people say " hey Im not quitting,and my connections fine but Im still getting kicked, and therefore banned please help." you almost get the same exact response that i noted above. I can’t speak for you, but I feel like just an acknowledgement that says “hey there are issues with the servers, and we’re sorry, and were doing our best to fix them” would be a nice gesture and would be a lot better than the arbitrary responses everyone who has this issue gets… Just my two cents.
>
>
> It’s true that 343i isn’t good about responding here; they themselves have said that but haven’t really made any changes to fix that. Monitors and other users are limited in the help they can provide; all they can do is relay the rules, look at history to see if trends can be detected, and offer general suggestions. They cannot lifts bans or even get in touch with people who could. But while you may admonish monitors and others who present these general suggestions, even to people who claim to have “tried everything” and are not quitting and blame the servers, let me ask you this: how do you know they are being truthful? It comes with the territory of online gaming that those who experience consequences will attempt to get out of trouble by claiming it wasn’t their fault, and while there are likely some cases of players getting booted for reasons beyond their control, I present to you the possibility that many, if not most, people who come here with such claims of server issues actually are responsible for their own bans. With what limited information we have available to view on this site, it is impossible to know for sure either way. But I submit that one such not be so quick to believe what someone writes on these forums, especially in the cases of bans.
> I will say this in conclusion: server errors do not affect single players. At the very least, a server error would affect everyone in that particular dedicated server; it wouldn’t selectively kick one person. So one could try to see if a claim of a server error has some weight by finding the game in the history of the person making the claim, look at the other players in the game, and seeing if more than just that one player also had DNFs for that game. More often than not, the person with the ban claiming server error was the only one with a DNF. It’s not foolproof, sure, but it is the best we as users can do to verify the validity of people’s claims. Again, monitors and others who help out here are unable to lift bans and probably can’t get in touch with people who could. We cannot fix server issues, if they are actually occurring. All we can do is state the rules/regulations, over general suggestions, and do limited research into game history.
About??? My entire history? How many is that?? Warzone? I don’t play that! Hypothetically what is the recourse for a player that is getting shields depleted by d-bags without actually betraying? That player should not be penalized for dropping out that’s just wrong on 343’s part. Sad fact is you have a massive complaint thread with answers that do NOT support the experiences of the players. How you can sit there and reply simply refuting the complaints that we all must be the problem is poor business. 343 looks to be the obvious common denominator. Another question, in halo 4 it was OBVIOUS that the objective playlist were NOT the most popular either in it’s own playlist or voting record. Why does 343 insist to impose the probable preferences of it’s staff on the rest of players than players preferences? Slayer is the most popular game mode period going back over multiple games. You also never addressed the inactivity portion of the question.
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> About??? My entire history? How many is that?? Warzone? I don’t play that! Sad fact is you have a massive complaint thread with answers that do NOT support the experiences of the players. How you can sit there and reply simply refuting the complaints that we all must be the problem is poor business. 343 looks to be the obvious common denominator. Another question, in halo 4 it was OBVIOUS that the objective playlist were NOT the most popular either in it’s own playlist or voting record. Why does 343 insist to impose the probable preferences of it’s staff on the rest of players than players preferences? Slayer is the most popular game mode period going back over multiple games. You also never addressed the inactivity portion of the question.
I am not a representative of 343i. I cannot answer things on their behalf, nor do I have any way of looking into your account info beyond you game history. You have 2 Warzone games in your history, so at some point you did play Warzone. As for you question about inactivity, again I am unable to verify what kind of situations caused you to DNF in a particular game. All I can do is look at your history and see if a trend is noticeable. If you are concerned about the banhammer hitting you unjustly, I suggest that you begin recording the moments where bans hit, so that you can post here with visual representation of your scenario (which can be very helpful in figuring out what is going on). In your case, I don’t think you have a pattern of DNFs. But I also don’t determine the banning criteria. So while I can’t see anything ban worthy, perhaps the system did. The front page of the thread says that people don’t get banned for DNF-ing one time. I was merely pointing out that, as you have more than one DNF on your record, that statement holds true.
Also, you are bringing up Halo 4 topics in a thread about banning in Halo 5. This is not the appropriate place for such discussion. Halo 4’s playlists are in no way related to the discussion at hand. If you have a problem with 343i’s decision making in general, I invite you to go to the appropriate thread for such discussion, or you can always contact the BBB if you have serious problems with them.
Hello… I was just banned for literally no reason. I have not “quite” or dropped a game in SEVERAL months. I have been playing for the past few days and have played my entire match every time. I was just in a swat game on Rig, then in the middle of the match, it boots me out, says my fire team has left me, and then gives me a ban. I just tested my internet connection and there has been NO drops in service and I am coming in with some phenomenal ping.
It is only a ten minute ban, but that is not the point. the point is the ban system is broken and needs to be removed or severely loosened up. Go look at my service record. You can see I am an honest player that knows how to finish a game. Please provide a reason to my ban.
thank you
I was trying to play today and lost the connection 3 times and got banned… If you check the scores our team was winning these games so I did not quit!!! Please un ban me. I did not know my son was on netflix and I think that is why I lost connection. Thanks, Jack II JdDwM II
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> I was trying to play today and lost the connection 3 times and got banned… If you check the scores our team was winning these games so I did not quit!!! Please un ban me. I did not know my son was on netflix and I think that is why I lost connection. Thanks, Jack II JdDwM II
Your last four matches are DNFs. Your team won two of those and lost two of those. If this is your first ban it will be relatively short. There are many threads about improving your connection and reducing the chance of a disconnect, I suggest you use the search feature to find those and it should help you avoid this in the future. Excessive disconnects are considered ban-worthy.
I payed a lot of money for this and I’m not allowed to play it?. I did not buy this game agreeing to some stupid made up nonsense rules. Had I been informed of this I would have never purchased this game. You all need to seriously reconsider these rules . It’s a virtual reality not real life stop being so controlling over people who have lives that may quite in the middle of a game. Or people like me who get caught idling due to other things not involving this game. Telling people who pay so much for Halo they don’t have the right to play regardless of it being a limited time or not is really pathetic and scumy.
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> I payed a lot of money for this and I’m not allowed to play it?. I did not buy this game agreeing to some stupid made up nonsense rules. Had I been informed of this I would have never purchased this game. You all need to seriously reconsider these rules . It’s a virtual reality not real life stop being so controlling over people who have lives that may quite in the middle of a game. Or people like me who get caught idling due to other things not involving this game. Telling people who pay so much for Halo they don’t have the right to play regardless of it being a limited time or not is really pathetic and scumy.
You purchased a license to play on-line which can be revoked at anytime by 343. The ban rules were announce prior to the release of the game. You’ve had DNFS for 8 out of your last 50 matches. Every time you quit or disconnect you harm those that you were playing with. The ones on your team are now down man and at a disadvantage and the other team has lost the ability to have a fair challenge to their skills. We all have lives and occasionally need to quit, however it takes a good amount of quitting for a ban to be enacted. If you do not think you can finish a match, don’t play one. You can always have a go later when you have the time.
Spelling counts as well.
I’m having an issue where it’ll kick me from the lobby at the end of a game, say the connection was lost, and then ban me. I’m banned for the next 8 and a half hours. Anyone else?
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> I’m having an issue where it’ll kick me from the lobby at the end of a game, say the connection was lost, and then ban me. I’m banned for the next 8 and a half hours. Anyone else?
Can you verify which games in your history (found here) are the ones where you got kicked at the end of the game? It sounds like you are just experiencing the late banhammer, which is totally normal. Looking at your history shows 5 DNFs out of your last 10 Warzone games, and 3 DNFs out of your last 10 Arena games. Sometimes the banhammer runs 1-2 games behind schedule, so while you may not get banned immediately when you quit or DNF, the banhammer will catch up to you 1 game later, even if you finish that game. The number of DNFs in your history suggest a ban is normal.
The very first one and then the one on the rig. It dropped me right as the game over screen came up. It’s happened like that multiple times. Not every game that I didn’t finsh. But enough to get me banned for 9 hours
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> The very first one and then the one on the rig. It dropped me right as the game over screen came up. It’s happened like that multiple times. Not every game that I didn’t finsh. But enough to get me banned for 9 hours
For the first match in your history (your most recent game), that most certainly is just the late banhammer. The banhammer banned you for the DNF you had the game before, and took 1 game to catch up to you. The message you see about losing connection isn’t an actual connection issue; it’s merely the banhammer kicking in immediately upon conclusion of that game.
As for your game on The Rig, since that game itself is a DNF, that would be a different thing, unless you were mistaken and the “Connection Lost” message came on the game after your DNF on the Rig.
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> > The very first one and then the one on the rig. It dropped me right as the game over screen came up. It’s happened like that multiple times. Not every game that I didn’t finsh. But enough to get me banned for 9 hours
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> For the first match in your history (your most recent game), that most certainly is just the late banhammer. The banhammer banned you for the DNF you had the game before, and took 1 game to catch up to you. The message you see about losing connection isn’t an actual connection issue; it’s merely the banhammer kicking in immediately upon conclusion of that game.
> As for your game on The Rig, since that game itself is a DNF, that would be a different thing, unless you were mistaken and the “Connection Lost” message came on the game after your DNF on the Rig.
But I haven’t actually quit that many games. It’s saying I quit game when the connection lost message came up as soon as the game over screen starts. That’s happened without the banhammer immediately after.
Hey. So I just bought an xbox one and Halo 5 last night. After I spent all evening and most of the night downloading and installing updates, I played a couple matches. I went to bed and passed the controller to my brother who went on to play several matches and quit a good portion of them. I didn’t play at all today since I was out of the house. I got on this evening I find myself with a 3 hour ban. Apparently he played even more while I was out today and got banned a few more times.
Now I know it’s my fault for letting him play, account is my responsibility, etc. I’ve put a passcode on my account to prevent this happening in the future.
I was wondering when the bans reset? Because next time I have any infraction (accidental suicide, team kill in swat) I’m gonna be banned for 6+ hours. How long does it take for bans to cool back down to 10 minutes?