The official Halo 5 "Why was I banned?" thread

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> > The following FAQ should answer some of your questions about Halo 5 bans. We will update this FAQ as necessary.
> >
> > I received an in-game message saying I have been banned. Why?
> > If you are checking this page because of an in-game message, it is likely that you have been banned for violating the terms of use and/or committing a code of conduct violation. It is also possible, in the case of an especially egregious violation, that your Xbox One system itself is now banned from Matchmaking. The duration of this ban is based on the type, frequency or nature of the committed violation. In most cases, Custom Games will still be available. In extreme cases, they will not.
> >
> > How can I tell how long I was banned for?
> > Ban duration will be shown on the red ban screen as the ban hammer strikes. First offences are generally low and last only a few minutes, but will increase in duration incrementally with each subsequent ban. The ban timer itself displays times as follows -
> > Days : Hours : Minutes : Seconds
> >
> > What types of actions can result in a ban?
> > Types of violation include, but are not limited to, the following example actions:
> >
> > - Modifying your Xbox One hardware or game software and services in any way.
> > - Idling through games, habitual quitting/suiciding/betraying, or any other type of unsociable and unsportsmanlike behavior.
> > - Impersonating a 343 Industries or Microsoft employee on Xbox LIVE with intent to defraud or cause harm to other players.
> > Why was I banned for winning a match / quitting one match / quitting a custom game? *
> > You weren’t. The ban system runs at least 1 game behind so your ban will have been placed for a previous offence. After completing your next event, whether it is a matchmaking game, custom game, forge session, spectating a friend or viewing theatre, the system will then show you a message telling you that you have been banned. As it takes more than a single offence to earn a ban you will never be banned for leaving one match, it will be multiple offences that have led to a ban being placed on your account.
> >
> > I shouldn’t be banned. My brother/sister/cousin/dad/mom/friend must’ve logged on with my account and done bad things. Will you please reverse my ban?
> > If this is indeed the case, we do understand your frustration. However, it is your sole responsibility to keep your account information secure and not share it with others who would abuse it. We have no way of detecting who is playing with your account, and if your gamertag is caught making naughty, you will be banned. Those are the rules.
> >
> > I didn’t do anything wrong, and you can’t prove it. Will you please reverse my ban?
> > Our automated system builds up a digital case of wrongdoing before any ban is enacted. If you accidentally disconnect a time or two, you won’t get banned. Instead the system looks for patterns that can’t happen accidentally. If the banhammer detects enough wrongdoing, you were doing wrong.
> >
> > Will posting in this thread guarantee my ban will be lifted and that someone will respond personally to every post?
> > Unfortunately, no. We simply don’t have enough eyes, ears and typing hands to respond to every single post. However, the community will help keep you honest. You have a public game history for everyone to see. If you post you were banned unjustly, the community is in their rights to check out your history to confirm or deny your claims.Please, just keep it clean.
> >
> > The purpose of this thread is to keep all questions pertaining to bans in one place. Without a megathread for such questions, the rest of the forum will almost certainly turn into a cavalcade of ban questions.
> >
> > If you were banned and think you have a case, this is the ONLY thread you should post in. If other moderators see posts pertaining to bans in other threads, they will either be deleted outright or a kind-hearted mod might just move the posts to this thread.
> >
> > If any users are caught habitually spamming ban threads in other threads, we will consider that a violation of the forum Terms of Use. You will risk being banned here as well. We don’t want to have to ban anyone, but we do want an open, honest and positive place to post about all things Halo, so a thread like this is necessary.
> >
> > Thanks in advance!
> >
> > * [updated: 05/25/2016]
>
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> I quit one match, and finish another completely, yet I get banned quickly. Why? Also, this is after leaving ONE match.

2 DNFs out of you last 20 Warzone games, and 4 DNFs out of your last 20 Arena games. This probably contributed to your ban.
Also, since the banhammer usually runs 1 game behind, the ban tends to go into effect 1 game after the game you quit.

Again still not allowed to leave 1 or 2 games a day. This game is no longer fun

Just now got my 1st Banhammer. I was in middle of SWAT match…game tied…someone in my crosshairs…about to pull trigger…bam game took a crap…then immediately got the banhammer…your server took a crap…and I am the one that got flushed. Fix this please.

Seems everyone is having connectivity issues rhis weekend and getting banned. Common theme…free to play weekend. When Ubisoft screws up…they own it…and their apology gives the player hope for the future of the game they play. So 343…own it…fix it…apologize for it. You are not too big for glitches and server issues.

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> > “You have been temporarily banned for quitting too many matches.”
> > Seriously?
> > I think there’s something wrong with the banhammer. Game is free this week so its my first time playing it. That message was after only ONE DNF.
> > The thread even says that you cant get banned over one game, BUT I LITERALLY DID.
>
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> You weren’t banned for quitting once, you were banned for quitting 3 times in 22 games. Dnf’s stack and don’t reset.

That post was after 1 DNF in 19 games (had not yet tried out warzone at that time). I even remember the order it happened in, 5 breakout games, then 5 slayer, then 5 breakout, 2 CTF, 1 DNF, 1 CTF, Banned.
Like I said, banned after ONE. It even took a game for it to catch up.
Later that day after my post, when I left those two matches in warzone thinking ‘One game is all it takes? Then -Yoink- it’, I didn’t get banned after either one of those.

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> BANNED for 18 hOURS for just loading up halo? wtf please help somebody!!!
> was banned for 8 hours yesterday for a random server d/c…
> help please 343
> 18 hours is just ridiculous unless u are cheating… i can bear 1-3 hours (that is even if i quit - which i didnt)
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> EDIT: no response from 5 halo management team twitters or the xbox support. been 2 hours.
> takes my money then doesnt let me play, disgusting, im litterally sad, i just bought this game 4 days ago. MS we are not all rich…

You have 14 Dnf’s in the last 3 days, you either have a bad connection or you quit a lot.

I’ve lost connection to some matches and now i’ve been banned for 2 days.

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> > > BANNED for 18 hOURS for just loading up halo? wtf please help somebody!!!
> > > was banned for 8 hours yesterday for a random server d/c…
> > > help please 343
> > > 18 hours is just ridiculous unless u are cheating… i can bear 1-3 hours (that is even if i quit - which i didnt)
> > > EDIT: no response from 5 halo management team twitters or the xbox support. been 2 hours.
> > > takes my money then doesnt let me play, disgusting, im litterally sad, i just bought this game 4 days ago. MS we are not all rich…
> >
> >
> > You have 14 Dnf’s in the last 3 days, you either have a bad connection or you quit a lot.
>
>
> Well thats BS the system cannot record proper information… i quit maybe once or 3 times max…
> Those DNF are bcus the server d/c me or the game crashed, my fault really 343???
> and i have fibre connection, nothing wrong on my side.
>
> EDIT: no response from 6 sources, pathetic, punishing your community for being loyal. great fantastic.

Usually if the server disconnects you it doesn’t show up as a dnf, it doesn’t show up at all.

You should definitely include “halo 5 servers are garbage” as a reason. Never has halo had such horrible servers where players lag out for no reason. If someone has bad connection and they lag out all the time then ya ban them so they fix their internet, if your servers are the problem though then fix them so everyone spending their money can play

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> I got a 3 day ban when I just lagged out,like wtf 343!!!

5 dnf’s out of your last 20 games, 2 of those dnf’s were one after the other.
Didn’t bother to go back any further because if you have a 3 day ban then that means you have quit on numerous occasions and you have had bans previously.
And if you say they were all dissconnect’s then there must be somthing seriously wrong with the connection at your end, i.e wreless instead of wired and port fowarding might help, hey maybe reset your router and perform a ping test and see what your packet loss is.
Also when going into a game it states “Matchmaking rules apply” If you can’t abide those rules then do not play the game, their game their rules simple as that.

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> You should definitely include “halo 5 servers are garbage” as a reason. Never has halo had such horrible servers where players lag out for no reason. If someone has bad connection and they lag out all the time then ya ban them so they fix their internet, if your servers are the problem though then fix them so everyone spending their money can play

Actually the ones I connect to work perfectly. I play on a 6Mb down and 1Mb Up connection (wireless from 6 miles away) I have lost connection to the servers less than 5 times since the game came out, and zero times since I opened router ports for H5.

Was in the middle of a match and got thrown out of the match because it said your fireteam has changed yet I was solo queuing. Banned for 19:40 whatever that means. 19 hours 40 minutes? or 19 minutes 40 seconds? Either way I was thrown from the game for no reason.

edit: 7/3 and 6/6 were my last DNF in Arena so this doesn’t make sense. Also looks like its 19 minutes 40 seconds. Such a very random amount of time.

I got banned yesterday because I quit 2 matches and afk 1 match, but it was lifted quickly. Played the next day, played a few matches left 1 game and got banned again. I thought you wouldn’t get banned off of one match daily? Not my fault my teammate went 2 & 21. Dont have time to be caring players to an extreme level you know. Not saying im the best player out there, but seriously 2 & 21. What a great matchmaking system, puting in a player that can only get 2 kills in a match. This is why I leave my matches. I don’t leave because I get destroyed, I leave because Im sick and tired of carrying players that get 4 kills max and 20+ deaths. Put the low players with other low players so that I don’t have to leave. NOTE: I NEVER SAID OR THINK THAT I’M A PRO PLAYER, BUT DAM.

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> I got banned yesterday because I quit 2 matches and afk 1 match, but it was lifted quickly. Played the next day, played a few matches left 1 game and got banned again. I thought you wouldn’t get banned off of one match daily? Not my fault my teammate went 2 & 21. Dont have time to be caring players to an extreme level you know. Not saying im the best player out there, but seriously 2 & 21. What a great matchmaking system, puting in a player that can only get 2 kills in a match. This is why I leave my matches. I don’t leave because I get destroyed, I leave because Im sick and tired of carrying players that get 4 kills max and 20+ deaths. Put the low players with other low players so that I don’t have to leave. NOTE: I NEVER SAID OR THINK THAT I’M A PRO PLAYER, BUT DAM.

No, the general consensus is that you won’t get banned for quitting one game. In your case, even if you are only quitting once per day, you’ve got a history and pattern of quitting. The banhammer detects that and is more strict against you.

One Clip willsay more than 1.000 words;

Please ban that guy from the MP

Wanted in words? Here we go;

I played WarZone Firefight and I had an “Snow/Tundra”-Tank [dont know what theyll called in english version], and that guy in the Sword Wraith rammed me so that I and my tank + 2 other guys died from his action.

I dont really care about that tank, but I hope that that guy will get a longer ban from the multiplayer. Like in the video you can see that it was intentional, that its clear that he is guilty.

I hope I will find here Justice. How I wrote, I dont care about that scorpion, but I care about my Halo Multiplayer and I dont want people in that game (like the most of the other players too] who will betrayl their teammates.

Thank you for reading

Edit; Thank Chimera 30 with that rule for gamertags etc.

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Calling out other players is against Waypoint’s forum rules.
The video does show the player griefing you lightly but I’m not sure it was intended to kill you, or the others in your tank. It took quite awhile for you and the tank to fall to your deaths. Either way, if you have issues with player conduct, use the Xbox Live report functions, but don’t call them out on Waypoint.

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> Calling out other players is against Waypoint’s forum rules.
> The video does show the player griefing you lightly but I’m not sure it was intended to kill you, or the others in your tank. It took quite awhile for you and the tank to fall to your deaths. Either way, if you have issues with player conduct, use the Xbox Live report functions, but don’t call them out on Waypoint.

Well, when you see the whole video that guy know that I and the other guy might gonna die - and yeah I died, I was hanging and thrusting/boosting or jumping did not work on that position. He know I might die, I die, now he should get punished.

Ok so I was playing swat. Like allways I muted my mic bc I don’t like to talk online muted all the players. The match started I got the first two kills from spawn. I played as got 21 or so kills the next highest was the other teams players with somewhere from 15-17 each. My team wasn’t all the great so we still lost. But I opened my Xbox menu to take a screen shot to show off to my friends. And when I went back to the screen it said you lost connection to the internet and then all game types where red and said I was banned. What did I do and how long is this ban also can it be removed. And I am mad because this is the second time this has happened. Plz hurry bc I would like to play with my friends tonight.

Banned again cause the servers keep disconnecting me. Running a wired connection with an open nat type. Does anyone else having this issue/ has a solution it has been going on for weeks.

I was just banned for leaving one match due to important reasons and twice because of being disconnected then i was banned wtf i only got the game and im already banned for no good reason why this is ridiculous

This banning system is absolutely broken. Both times I have been banned it has been for being disconnected from a game and not to mention both times it was the halo 5 servers. Last time I was banned for quitting two games nearly 60 games apart wherein the halo 5 server removed my entire team. This time I was banned because halo 5 removed me from the game I was in and it promptly banned me. Furthermore I haven’t left a game in two days during which I’ve played nearly 40 games. How does 343 think it is appropriate to ban someone for leaving games that are not only days apart but 10’s of games apart? I’m sure a mod will kindly direct me to the OP without taking any concern for my situation and will assume negligence on my part as they have done before. For what is probably not the first time, the banning system is blatantly malfunctioning and I presume close to nothing will be done to ensure this won’t happen again as they clearly haven’t given this “Banning system” sufficient time or effort. This is unfortunately the extreme over-correction 343 decided was necessary after Halo 3. The thought is there but it clearly needs refining. Until then the Halo 5 community will continue to suffer.