This happens way too often. If a match ends and I get back to the intermission screen and hit B to leave the match there’s a chance that my game will somewhat freeze. It won’t let me quit, it won’t let me join the game or back out to the menu but I can pull up my last game and REQs. I have to dashboard quit the game or else it will freeze up my whole Xbox One. And hard resetting an Xbox One while the game is loading something can damage the console.
Here’s a video of it happening on my Microsoft OneDrive.
OneDrive Video