Yes, they were blowing smoke up their butts at the beginning - but they got floored by our responses.
You, dear consumer, did a good job critiquing and complaining loud enough that they couldn’t ignore you, even from their ivory tower (no pun intended)
I am happy with the outcomes post. Now lets see if they ACTUALLY deliver
This is their first, last and only chance to redeem themselves. 343 can do it.