Teishin Raikou Armor not recieved.

Sorry if this topic has been done, couldn’t find any other support place.

So when the game first came out, my brothers had told me they were going to give out this armor if you played before the release date, which we all did. After two or three months I had stopped playing and never recieved this armor, and just assumed it was because I did not purchase it with my account but with my brothers, so I recently started playing again and my brothers tell me they have it and I didn’t recieve it. Did I do something wrong.? I’m pretty sure the only requirements were to play before the release date on Nov. 7th, which I did.