System doesnt work

I got the new Halo Reach xbox 360 today and although the game works fine on my old system that i’m selling, the new system will not connect an xbox 360 controller and the lights will not work properly on the xbox. i have tried multiple possibilities such as batteries, which controller, and i even connected multiple different controllers by a play-and-charge cord. this still does not allow me to connect to the xbox and begin setup on the system. i will be connecting microsoft and bungie about this but i would like to know if this has happened to anyone else and if so what they did/have done/are going to do to fix this problem. would like to get this fixed quickly because i have a buyer waiting for my old xbox.

I have the same issue on two consoles awaiting RMA, returned the other. So much for playing this new game…