supply points

Hi me and since saving for the pack memories of reach but donot buy it happened not opened my pack and points me away I can do about this problem? Please I need a solution and to last long in saving those points are 120000 please fix this problem thanks for your attention

Restart you box. Are your points gone? If they are, the items have been added to your req inventory. You can check your point balance and inventory here on WP as well.

I do not understand and points were reset?

Check your point balance on this website. Also check your unlocked items.