Supervisor

I was not even in a game and I got banned, I was sitting in social match making and did not even select a game. I got banned for 24 hours. I see a splash screen when I get back an hour later that says “Wake Up John”. John is not my name. Its honestly weird.I should be awarded back my time as I just paid my Xbox Gold fee of 99.99 today for the year. This is totally unacceptable as I did not enter matchmaking

Please use the ban thread pinned at the top of the Halo 5 support forum for any queries on matchmaking bans